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Ed Morse Chevy GMC North - Service Center

DeWitt, IA

4.6
238 Reviews

238 Reviews of Ed Morse Chevy GMC North - Service Center

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March 09, 2023

The person who serviced my car spilled oil under the hood when giving my car an oil change. It was such a mess that I thought my car was leaking oil. I understand that mistakes happen, but it would have bee More

by amber.burzlaff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tech Kyle K
March 09, 2023

Went in for an oil change. Was greeted promptly and suv taken. Service was completed while I waited. Thirty minutes later I was driving away. Appreciate the quick service. More

by dshnurr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Benyo
March 06, 2023

All great, Truck went in as scheduled, I was kept updated, truck was washed and ready to go…. Great job by all.. More

by bob.west008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Benyo
March 01, 2023

5 stars great service department and dealership Very friendly and helpful. Very happy with the service More

by Lrussell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2023

Excellent customer service. I had a flat tire on the way to an appointment. I was able to make it to the dealership where they repaired he tire immediately m to get me on my way More

by marypaulsen12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Benyo
February 23, 2023

They were all great to work with. I was also done in a timely manner More

by caseybsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guadalupe Contreras, Casey Smith, Brandi Benyo
February 03, 2023

Always prompt and courteous. The staff is friendly. Easy to schedule my appointments and accomodating. More

by MSIEBKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Benyo
Feb 08, 2023 -

Ed Morse Chevy GMC North responded

Thank you for your continued business we appreciate your business!

January 21, 2023

Always very friendly, very professional and do their best to explain the problem and fix it fast. More

by herroldjeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deb Assenmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Smith, Brandi Benyo
Feb 08, 2023 -

Ed Morse Chevy GMC North responded

Jeff, thank you for your continued support we appreciate your business!

January 20, 2023

The process for warranty work was smooth, from scheduling to completion. They completed the work and washed the vehicles as well. More

by WHITMAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marv Flammang
Feb 08, 2023 -

Ed Morse Chevy GMC North responded

Thank you we appreciate your business!

January 20, 2023

Need to offer some discount coupons for oil changes that do not expire so quickly. More

by Walt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Benyo
Feb 08, 2023 -

Ed Morse Chevy GMC North responded

Walt, thank you for your business, in the future please bring in your coupon we may be able to get you a similar one or sometimes we can honor what you have in hand.

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