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Ed Morse Chevy GMC North - Service Center

DeWitt, IA

4.6
238 Reviews

238 Reviews of Ed Morse Chevy GMC North - Service Center

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December 02, 2023

Very clean well organized and nice waiting area. Clean restrooms and friendly staff.Nice dealership . More

by EVERGREENVALLEYFARMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Ed Morse Chevy GMC North responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ed Morse Chevy Buick GMC North Team

November 30, 2023

Quick friendly service. Same day appointment. Free car wash with oil change. Highly recommend this location. Dewitt iowa More

by markmarkbobark1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Luther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Ed Morse Chevy GMC North responded

Thanks for the kind words Mark! We truly appreciate you as a customer and look forward to serving you in the future!

November 29, 2023

Service was very exceptional, Kyle and James were very helpful and accommodating, they also seemed very knowledgeable about any questions I had! More

by Bleufox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle, Brandi Benyo, Steven Whitley, Calieb McKenzie
Nov 30, 2023 -

Ed Morse Chevy GMC North responded

It’s great to know that our team provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Ed Morse Chevy Buick GMC North Team

November 28, 2023

The employees are very kind and very helpful. They answer all your questions, and make everything very easy. More

by Giddeon
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Gehn, Brandi Benyo
Nov 29, 2023 -

Ed Morse Chevy GMC North responded

Giddeon, we're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Ed Morse Chevy Buick GMC North Team

November 28, 2023

Definitely impressed with this service Department, Kyle and James kept me informed throughout my visit. Explained maintenance service needed on my next visit. Top notch service center and recommend them More

by Jyarlome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Luther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Cvijetic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Gehn , Brandi Benyo
Nov 29, 2023 -

Ed Morse Chevy GMC North responded

Thanks for the great feedback! We're very happy that Kyle and James were there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Ed Morse Chevy Buick GMC North Team

November 18, 2023

I appreciate that they come to my workplace and pick my vehicle up and return it in a timely manner. I also appreciate when there’s any work that needs to be done they call me and discuss it before doing i More

by freefall10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Nov 21, 2023 -

Ed Morse Chevy GMC North responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Ed Morse Chevy Buick GMC North Team

November 16, 2023

Got in super fast, and I hope their solution is the correct one. Very courteous staff. More

by KBDUFFEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Benyo
Nov 17, 2023 -

Ed Morse Chevy GMC North responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ed Morse Chevy Buick GMC North Team

November 03, 2023

I had to wait three hours and wasn't told it would take that long More

by AHSOENK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Ed Morse Chevy GMC North responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Ed Morse Chevy Buick GMC North Team

October 29, 2023

Had a bad experience on 1 of my appts. this time the service dept and manager stepped up to the plate. I was very happy with the service! More

by MCHENNLG
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Benyo
Oct 31, 2023 -

Ed Morse Chevy GMC North responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Ed Morse Chevrolet GMC DeWitt. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Ed Morse Chevy Buick GMC North Team

October 28, 2023

It didn’t take long to change my oil and everyone was friendly and helpful. More

by JOANIEGREVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Ed Morse Chevy GMC North responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Ed Morse Chevy Buick GMC North Team

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