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Ed Morse Chevy GMC North - Service Center

DeWitt, IA

4.6
257 Reviews

257 Reviews of Ed Morse Chevy GMC North - Service Center

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April 15, 2025

good 11111 111111 11111 1111 1111 11111v 1111 1111 1111 111 111 11 11 11 1 More

by TOWNSENDRUSS
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Ed Morse Chevy GMC North responded

Thank you for your review! We appreciate your support and look forward to serving you at Ed Morse Chevrolet GMC DeWitt (DICB) in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

April 15, 2025

Brought in my sons truck for an oil change. Asked if I wished to have a set of wipers put on $77.00 for pair of wipers? Stupid More

by BDM605
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rex Franks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Ed Morse Chevy GMC North responded

Thank you for sharing your experience with us. We understand how pricing can be frustrating, especially when it comes to add-on services like wipers for your son's truck. At Ed Morse Chevrolet GMC DeWitt (DICB), we aim to provide transparent pricing and quality service. If you would like to discuss this further or have any other concerns, please feel free to contact us directly. Your feedback is appreciated as we strive to improve. Sincerely, The Ed Morse Chevy Buick GMC North Team

Apr 17, 2025 -

BDM605 responded

My first mistake was not dealing with Rex Franks. I have trusted him for many years. I was not told of a price figuring that simple windshield wipers would cost $77.00 Then tried to sell me tires . Unbelievable. I should have known better

April 08, 2025

AWESOME! !!! I will bring all my business to them!!!!! Very professional yet personal.!! Pleasant experience. More

by cwallerich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl
Apr 09, 2025 -

Ed Morse Chevy GMC North responded

Thank you for your fantastic review! We're thrilled to hear that you had an awesome experience with us at Ed Morse Chevrolet GMC DeWitt (DICB). Our team strives to provide a professional and personal touch, and it's great to know we achieved that for you. We look forward to serving you again in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

April 02, 2025

Nice clean dealership. Air temperature needs help. Always freezing in there which makes waiting highly uncomfortable. Great mechanics, hard workers. Nice to have runners/ More

by LISKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Ed Morse Chevy GMC North responded

Thank you for your feedback! We're glad to hear you found Ed Morse Chevrolet GMC DeWitt (DICB) to be a clean dealership and appreciate our hardworking mechanics. We understand that the air temperature can be uncomfortable, and we value your suggestion. Your comfort is important to us, and we'll look into improving the environment for our customers. We hope to see you again soon! Sincerely, The Ed Morse Chevy Buick GMC North Team

April 02, 2025

Not everything was disclosed in the agreement. 2022 Ram 1500 with 45,000 miles. I bought the truck on Friday and the salesman said the only thing wrong was the taillight bulbs needed to be replac More

by abrsloan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Yarolem
1.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Luther
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Cvijetic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Kizzire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Ed Morse Chevy GMC North responded

Thank you for sharing your experience. We understand your frustration with the issues you've encountered with your 2022 Ram 1500. At Ed Morse Chevrolet GMC DeWitt, we strive to provide clear and complete information about our vehicles, and we appreciate your feedback on this matter. We encourage you to reach out directly to us so we can address your concerns further and work towards a solution. Your satisfaction is important to us, and we would like the opportunity to make things right. Thank you again for bringing this to our attention. Sincerely, The Ed Morse Chevy Buick GMC North Team

March 28, 2025

Service department is always friendly and informative. And they give the best car washes in town!8 More

by GAILADRIAN
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

Ed Morse Chevy GMC North responded

Thank you, Gail, for your wonderful review! We’re thrilled to hear that you find our service department friendly and informative, as well as appreciating our car washes! We truly value your support and look forward to seeing you again. Sincerely, The Ed Morse Chevy Buick GMC North Team

March 26, 2025

Fast, efficient service. Always appreciate the wash at the end of the service! Checkout was smooth and without hassle. More

by CHRISWEMHOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Ed Morse Chevy GMC North responded

Thank you for your kind words, Chris! We’re delighted to hear you had a fast and efficient service experience at Ed Morse Chevrolet GMC DeWitt (DICB). It's great to know you appreciate the wash and smooth checkout process. We look forward to serving you again soon! Sincerely, The Ed Morse Chevy Buick GMC North Team

March 22, 2025

I liked how i called to get vehichle serviced and to see if they would pick up my car and bring it back to me so i didnt have to take off work . More

by mjreistroffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2025 -

Ed Morse Chevy GMC North responded

Thank you for your positive feedback, Mj! We're glad to hear that you appreciated our vehicle pickup and drop-off service at Ed Morse Chevrolet GMC DeWitt (DICB). Our goal is to make things as convenient as possible for our customers. We look forward to helping you again in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

March 19, 2025

The work that was done did not fix the problem my air still don’t work and paid over 1500$ for a seal and a thermostat front air temp on high is 69 and the back is at 48 More

by GIRTCHARLIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rex Franks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Ed Morse Chevy GMC North responded

Thank you for your feedback. We understand that you're experiencing ongoing issues with your air conditioning after spending significant money on repairs. We appreciate you bringing this to our attention, and we encourage you to contact us directly at Ed Morse Chevrolet GMC DeWitt so we can address your concerns and work towards a solution. Your satisfaction is important to us. Sincerely, The Ed Morse Chevy Buick GMC North Team

March 18, 2025

Nice to deal with a smaller dealership. Loved Kriegers. All new people pretty much now. More

by LISKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Ed Morse Chevy GMC North responded

Thank you for your feedback! We appreciate you choosing Ed Morse Chevrolet GMC DeWitt (DICB) and sharing your positive experience. We're glad you enjoyed the personalized service at our dealership. If you have any questions or need assistance in the future, please feel free to reach out. We look forward to seeing you again! Sincerely, The Ed Morse Chevy Buick GMC North Team

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