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Ed Morse Chevy GMC North - Service Center

DeWitt, IA

4.6
247 Reviews

247 Reviews of Ed Morse Chevy GMC North - Service Center

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March 08, 2025

We had to call because my wife's car was in need of a replacement mirror and a service Teck named James had taken charge. He called us and we set up a date to have the mirror installed but he was not re More

by HEADFROG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Ed Morse Chevy GMC North responded

Thank you, Dick, for sharing your experience with us at Ed Morse Chevrolet GMC DeWitt (DICB). We're glad to hear that Rex was able to take charge and ensure everything was completed to your satisfaction. We apologize for the miscommunication and any inconvenience it caused. Your time is valuable, and we regret that the process was not as smooth as it should have been. However, we appreciate your feedback regarding this matter and are committed to improving our communication. We look forward to seeing you again and providing you with excellent service in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

March 03, 2025

I have bought all my cars there but no more. I had my car there after making an appointment at week before. Dropped off at 8 came back at 3 and it had not even been looked at. Was asked to br More

by MULHOLLAND33
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Deb Assenmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Ed Morse Chevy GMC North responded

We are sorry our service did not meet up to your expectations. Please give our service manager, James, a call so we may look into this further. We always strive for excellent service and we are sorry we fell short.

February 28, 2025

Service is always great! James, Rex and Hanna are top notch and always get it spot on! More

by Maverick
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deb Assenmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Luther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Cvijetic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Livemore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher McCrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Ed Morse Chevy GMC North responded

Thank you for your fantastic review! We truly appreciate your kind words about our team members – James, Rex, and Hanna – at Ed Morse Chevrolet GMC DeWitt (DICB). It's wonderful to hear that you consistently receive great service. We look forward to welcoming you back for your next visit! Sincerely, The Ed Morse Chevy Buick GMC North Team

February 15, 2025

They did a good job fixing an issue with my truck. Rex kept me informed on status etc. More

by MJKEEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Ed Morse Chevy GMC North responded

Thank you for your kind words! We’re glad to hear that Rex was able to keep you informed about the repairs to your truck. Your satisfaction is important to us at Ed Morse Chevrolet GMC DeWitt (DICB), and we're here to help with any future needs. We hope to see you again soon! Sincerely, The Ed Morse Chevy Buick GMC North Team

February 13, 2025

My experience at Ed Morse Chevrolet in Dewitt was great all around service, people, and everything. More

by LANCEBORMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Ed Morse Chevy GMC North responded

Thank you for your wonderful feedback! We're thrilled to hear that your experience at Ed Morse Chevrolet GMC DeWitt was great regarding our service and team. We appreciate your support and hope to see you again soon! Sincerely, The Ed Morse Chevy Buick GMC North Team

January 29, 2025

Had sensors not working along with tach not working, dropped off vehicle in morning, they brought back to my house early afternoon. did great job! More

by GERALDHAHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KYLE
Jan 30, 2025 -

Ed Morse Chevy GMC North responded

Thank you for your wonderful review! We're glad to hear that we could take care of the sensor and tach issues with your vehicle so efficiently. At Ed Morse Chevrolet GMC DeWitt, we strive to provide excellent service and appreciate your recognition. We hope to see you again for any future needs! Sincerely, The Ed Morse Chevy Buick GMC North Team

January 29, 2025

I had my brakes done here in Feb of 2024 and had them done again Monday Jan. 27, 2025. I asked how much it was going to be and was told just under 500 dollars so I said ok but was a bit miffed about havi More

by COSTELLO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rex Franks
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Ed Morse Chevy GMC North responded

Thank you for sharing your experience with us. We understand your concerns regarding the cost of your brake service and the lack of a wash after your last two visits. Your feedback is valuable, and we appreciate you bringing it to our attention. We strive to provide accurate estimates and quality service at Ed Morse Chevrolet GMC DeWitt. If you would like to discuss this further, we encourage you to contact us directly. We hope to have the opportunity to better serve you in the future. Sincerely, The Ed Morse Chevy Buick GMC North Team

January 18, 2025

They let me drop off my vehicle early for my 11:00 appointment, they drove me home, in my own car. Work was to take 1 hour. I stopped at 3:45 to pick it up, and it wasn’t done. I’m glad the recall More

by KBDUFFEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Ed Morse Chevy GMC North responded

Thank you for sharing your experience with us. We’re glad to hear the recall was completed. I understand your time is valuable, and we appreciate your patience regarding the delay in your vehicle's service. If you have any further concerns or need assistance, please feel free to reach out to us at Ed Morse Chevrolet GMC DeWitt (DICB). We look forward to seeing you again! Sincerely, The Ed Morse Chevy Buick GMC North Team

January 13, 2025

Well I hate having an issue with my vehicle but when I do, I look forward to calling the service department knowing I will be taken care of. More

by freefall10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hannah
Jan 15, 2025 -

Ed Morse Chevy GMC North responded

Thank you for your kind words! We're glad to hear that you have confidence in our service department at Ed Morse Chevrolet GMC DeWitt when it comes to addressing any issues with your vehicle. Your satisfaction is our priority, and we appreciate your trust in us. We look forward to assisting you again in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

January 11, 2025

Wonderful service, love that they can pick up my vehicle and bring it back to me More

by MILLERC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2025 -

Ed Morse Chevy GMC North responded

Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the service at Ed Morse Chevrolet GMC DeWitt (DICB) and appreciated our vehicle pickup and delivery option. We strive to provide a great experience for our customers, and we look forward to assisting you again in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

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