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Ed Morse Chevy GMC North

DeWitt, IA

Overview
Employees
Reviews
Vehicles
4.6
351 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE "Dealer of The Year" ~ Automotive News "Quality Dealer" ~ Time Magazine "Cadillac Dealer of the Year" ~ (multiple recipient) "Cadillac Certified Elite Service Dealer" ~ (multiple years) "Honda President's Award" ~ (multiple recipient) "Mazda President's Council" ~ (multiple recipient) "Toyota Chairman's Council" ~ (multiple recipient) "Jack Smith Leadership Award" ~ General Motors (multiple recipient) "National Dealer of the Year" ~ DealerRater "Consumer Satisfaction Award" ~ DealerRater (multiple recipient) "Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient) "South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
Contact Dealership

2113 11th St

DeWitt, IA

52742

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Showing 351 reviews

December 24, 2023

I thank you for your competence and TLC. AND if i had the money I'd be looking at those high end cars in the showroom!!! More

by IRWINCINDY84
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Assenmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2023 -

Ed Morse Chevy GMC North responded

Thank you for your outstanding rating about our service department, Cindy. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Ed Morse Chevy Buick GMC North Team

Helpful
December 22, 2023

Kyle was a huge help in resolving the issues our vehicle was having. Keeping informed and updated. More

by GGDEER80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Dec 26, 2023 -

Ed Morse Chevy GMC North responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know Kyle went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The Ed Morse Chevy Buick GMC North Team

Helpful
December 20, 2023

They were awesome and listened to my needs and took care of everything I asked them for and beyond....thank you More

by BUSMOM1805
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Luther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandi Benyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Cvijetic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calieb McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisha 5 stars, Casey Smith
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Dec 22, 2023 -

Ed Morse Chevy GMC North responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ed Morse Chevy Buick GMC North Team

Helpful
December 19, 2023

Great service, timely in getting us in. The waiting area has magazines, TV, and beverages. More

by tameladeter.89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2023 -

Ed Morse Chevy GMC North responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Ed Morse Chevy Buick GMC North Team

Helpful
December 13, 2023

Friendly, professional, knowledgeable service manager leading a top-notch service department. I was very satisfied with the entire experience. More

by KBEAMAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandi Benyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2023 -

Ed Morse Chevy GMC North responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Ed Morse Chevy Buick GMC North Team

Helpful
December 06, 2023

Rex is always amazing at getting me in and helping me when I call! I’ve had many vehicle emergencies and he’s always so helpful. More

by PERRONEHANNAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2023 -

Ed Morse Chevy GMC North responded

Hannah, thank you for your kind words about Rex and the rest of the team. We're glad to hear that your emergency situations get handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review. Sincerely, The Ed Morse Chevy Buick GMC North Team

Helpful
December 05, 2023

Deb is very knowledgeable and goes out of her way to please the customer. She is an asset to the company. She took the time to make sure we understood our vehicle and answered all of our questions. Will More

by gsassenmacher
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Deb Assenmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2023 -

Ed Morse Chevy GMC North responded

Thank you for reviewing your time spent at Ed Morse Chevrolet GMC. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Deb is a dedicated member of our team who commits herself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Sincerely, The Ed Morse Chevy Buick GMC North Team

Helpful
December 02, 2023

Very professional and curtious and friendly. Answered any questions that I had. Very clean showroom and facility. More

by SUGARCRK4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Benyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2023 -

Ed Morse Chevy GMC North responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, The Ed Morse Chevy Buick GMC North Team

Helpful
December 02, 2023

Very clean well organized and nice waiting area. Clean restrooms and friendly staff.Nice dealership . More

by EVERGREENVALLEYFARMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2023 -

Ed Morse Chevy GMC North responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ed Morse Chevy Buick GMC North Team

Helpful
December 02, 2023

Everyone was fabulous and like family very comfortable and love my car! They were ALL so friendly especially with my baby. Will always come back More

by kristintrapkus@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calieb McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2023 -

Ed Morse Chevy GMC North responded

Kristin, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Ed Morse Chevy Buick GMC North Team

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