Ed Morse Chevy GMC North
DeWitt, IA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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They picked up our vehicle for service and returned it. Rex was on top of things, and the transporters were friendly and polite. It was a stressful time here, and they helped us out alot. Rex was on top of things, and the transporters were friendly and polite. It was a stressful time here, and they helped us out alot. More
They take fantastic care of me. Pick up vehicle from work, gave me a loaner when they had to keep mine overnight, delivered my car back to me after fixing it. Brandi was great at c Pick up vehicle from work, gave me a loaner when they had to keep mine overnight, delivered my car back to me after fixing it. Brandi was great at communicating with me the whole time More
Appreciate all the help we received while there, the service department is always very friendly and helpful. service department is always very friendly and helpful. More
My car problem was not fixed, hours after leaving my AC stopped working. When there I was told there was a leak in the hose but they didn't take the time to find where it was leaking from so when they char stopped working. When there I was told there was a leak in the hose but they didn't take the time to find where it was leaking from so when they charged up the AC, charged me $300 and sent me on my way. It blew the hose about an hour later and I could hear loud hissing while driving. I wanted a refund since they failed to fix the problem, I do not want them doing the work (they replaced hose almost 3 years ago and it failed), they refuse to refund my money. Service manager James and the dealership GM were very rude. I would never recommend them. More
They gave me the best service and courtesy . Service department very helpful and friendly. Happy they cleaned my truck.Thanks everyone Service department very helpful and friendly. Happy they cleaned my truck.Thanks everyone More
Service was on time. But the invoice showed a charge for (6) qts of oil and my car only holds (5). Called them on it and they said that's the way everybody does it now. But the invoice showed a charge for (6) qts of oil and my car only holds (5). Called them on it and they said that's the way everybody does it now. Doesn't seem fair to charge for something I didn't get. More
Since the new ownership, the communication between the staff and customers has never been worse. I dropped my car off the night before for a 10am oil change only. I had to call twice for updates on my ser staff and customers has never been worse. I dropped my car off the night before for a 10am oil change only. I had to call twice for updates on my service and after almost 6 hours I got a call saying it was done. My husband who was still on the clock at work came to pick it up and IT STILL WASN’T DONE. Not to mention the price has gone up at least $25 since I started getting my service done there in 2020. Absolutely ridiculous to pay $76 for only an oil change. No tire rotation or nothing. I will never be coming back! Not for service. Not for new vehicle. Nothing. More
They really care about giving the best service to my vehicle. They treat me with courtesy and friendliness. They honor coupons and I am so happy they wash my vehicle for me after the service visit.:) vehicle. They treat me with courtesy and friendliness. They honor coupons and I am so happy they wash my vehicle for me after the service visit.:) More
DEB is the best! Came in on her day off to deliver the vehicle.Took extra time to get me my GM rewards. Came in on her day off to deliver the vehicle.Took extra time to get me my GM rewards. More