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Ed Morse Chevy GMC North

DeWitt, IA

4.6
416 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE "Dealer of The Year" ~ Automotive News "Quality Dealer" ~ Time Magazine "Cadillac Dealer of the Year" ~ (multiple recipient) "Cadillac Certified Elite Service Dealer" ~ (multiple years) "Honda President's Award" ~ (multiple recipient) "Mazda President's Council" ~ (multiple recipient) "Toyota Chairman's Council" ~ (multiple recipient) "Jack Smith Leadership Award" ~ General Motors (multiple recipient) "National Dealer of the Year" ~ DealerRater "Consumer Satisfaction Award" ~ DealerRater (multiple recipient) "Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient) "South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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2113 11th St

DeWitt, IA

52742

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Showing 416 reviews

February 04, 2024

We had a great experience purchasing our vehicle at Ed Morse of DeWitt, IA. Deb Assenmacher was outstanding in her customer service, as well as being very knowledgeable and answering our many questions. More

by doristuftee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deb Assenmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Feb 06, 2024 -

Ed Morse Chevy GMC North responded

Your compliments and kind words mean so much to us and our team, Doris! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Ed Morse Chevy Buick GMC North Team

February 02, 2024

Deb was amazing. Overall excellent service was provided. I would recommend others to Ed morse More

by jessicaclark50337
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Assenmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Feb 05, 2024 -

Ed Morse Chevy GMC North responded

Thank you so much for taking time out of your day to share your experience with everyone, Jessica. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Ed Morse Chevy Buick GMC North Team

February 02, 2024

Awesome experience, quick and very professional. Service staff stayed in constant contact and walked me through all repairs. Service advisor who handled my vehicle was amazing and very knowledgeable More

by QT39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Benyo
Feb 02, 2024 -

Ed Morse Chevy GMC North responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Ed Morse Chevy Buick GMC North Team

January 30, 2024

Overall great experience! Ryan was very helpful and communicated clearly and quickly! He got my vehicle in the same day I called. Couldn't be happier with my service! More

by CONOR0222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Cvijetic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Shadden , Casey Smith, Brandi Benyo
Feb 01, 2024 -

Ed Morse Chevy GMC North responded

Thank you for taking the time to write this review. We are pleased to hear that Ryan was able to provide an efficient and overall positive experience. Sincerely, The Ed Morse Chevy Buick GMC North Team

January 21, 2024

The service managers contacted me right away with the diagnosis and offered me a the options to correct the problem. They completed the work and under estimate. Pleased with all phases of the service dep More

by DRBOESCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Ed Morse Chevy GMC North responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Ed Morse Chevy Buick GMC North Team

January 18, 2024

I found Ed Morse online for a business vehicle purchase. The pricing was fair, and they were super easy to work with on the transaction. Calieb was great, and the rest of the staff was as well when we cam More

by lakeopsmanager
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Thomas Luther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Smith, Calieb McKenzie
Jan 21, 2024 -

Ed Morse Chevy GMC North responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ed Morse Chevy Buick GMC North Team

January 17, 2024

Final bill exceeded quote by > $120. Unable to get explanation of excess cost. Had to pay for transmission flush BEFORE we submit for warranty. With a $300 deductible + 280 for flush + More

by ANGARENSDORF
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure - service person on staff Dec 30 at 11:30 am, Brandi Benyo
Jan 19, 2024 -

Ed Morse Chevy GMC North responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Ed Morse Chevy Buick GMC North Team

January 13, 2024

Great Service, great team friendly. And very helpful they was great listener on what I want and help me get it done More

by Dustructo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deb Assenmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Luther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Cvijetic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Smith, Steven Whitley, Calieb McKenzie
Jan 16, 2024 -

Ed Morse Chevy GMC North responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ed Morse Chevy Buick GMC North Team

January 08, 2024

Anytime I have been there the staff has always friendly, helpful and able to get me in fitting my schedule More

by WCPAD5292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Benyo
Jan 10, 2024 -

Ed Morse Chevy GMC North responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Ed Morse Chevy Buick GMC North Team

January 08, 2024

I was met promptly. and the car was ready when promised. So far no issues wiith what was done. More

by CJEBICE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Benyo
Jan 10, 2024 -

Ed Morse Chevy GMC North responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

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