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Ed Morse Chevy GMC North

DeWitt, IA

4.7
380 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE "Dealer of The Year" ~ Automotive News "Quality Dealer" ~ Time Magazine "Cadillac Dealer of the Year" ~ (multiple recipient) "Cadillac Certified Elite Service Dealer" ~ (multiple years) "Honda President's Award" ~ (multiple recipient) "Mazda President's Council" ~ (multiple recipient) "Toyota Chairman's Council" ~ (multiple recipient) "Jack Smith Leadership Award" ~ General Motors (multiple recipient) "National Dealer of the Year" ~ DealerRater "Consumer Satisfaction Award" ~ DealerRater (multiple recipient) "Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient) "South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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2113 11th St

DeWitt, IA

52742

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Showing 380 reviews

January 17, 2024

Final bill exceeded quote by > $120. Unable to get explanation of excess cost. Had to pay for transmission flush BEFORE we submit for warranty. With a $300 deductible + 280 for flush + More

by ANGARENSDORF
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandi Benyo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unsure - service person on staff Dec 30 at 11:30 am
Jan 19, 2024 -

Ed Morse Chevy GMC North responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Ed Morse Chevy Buick GMC North Team

January 13, 2024

Great Service, great team friendly. And very helpful they was great listener on what I want and help me get it done More

by Dustructo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deb Assenmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Luther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Cvijetic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calieb McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Smith, Steven Whitley
Jan 16, 2024 -

Ed Morse Chevy GMC North responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ed Morse Chevy Buick GMC North Team

January 08, 2024

I was met promptly. and the car was ready when promised. So far no issues wiith what was done. More

by CJEBICE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Benyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

Ed Morse Chevy GMC North responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

January 08, 2024

Anytime I have been there the staff has always friendly, helpful and able to get me in fitting my schedule More

by WCPAD5292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandi Benyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

Ed Morse Chevy GMC North responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Ed Morse Chevy Buick GMC North Team

January 04, 2024

I had great service. The personnel were all very friendly and helpful! They even washed my car! 😍 More

by HDIWILHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandi Benyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Ed Morse Chevy GMC North responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Ed Morse Chevy Buick GMC North Team

January 03, 2024

very good service and also quick while I waiting at the dealership, I'll recommend it More

by JJREYNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Ed Morse Chevy GMC North responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ed Morse Chevy Buick GMC North Team

January 02, 2024

Service was exceptional, was in and out in a few hours. Tech was very knowledgeable. More

by Bleufox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandi Benyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Cvijetic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Gehn, Casey Smith
Jan 04, 2024 -

Ed Morse Chevy GMC North responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Sincerely, The Ed Morse Chevy Buick GMC North Team

January 01, 2024

Chad does excellent work. He also checked into options on body repair options for me More

by Lrussell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Blake
Jan 03, 2024 -

Ed Morse Chevy GMC North responded

We are truly grateful for this awesome review! We are thrilled that Chad was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, The Ed Morse Chevy Buick GMC North Team

December 27, 2023

Do not know Casey Smith, Justin was my sales guy and he handled everything. Justin was great. More

by 1SQRHD
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin W.
Dec 29, 2023 -

Ed Morse Chevy GMC North responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Justin was helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, The Ed Morse Chevy Buick GMC North Team

December 24, 2023

I thank you for your competence and TLC. AND if i had the money I'd be looking at those high end cars in the showroom!!! More

by IRWINCINDY84
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Assenmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Ed Morse Chevy GMC North responded

Thank you for your outstanding rating about our service department, Cindy. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Ed Morse Chevy Buick GMC North Team

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