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Ed Morse Chevy GMC North

DeWitt, IA

4.7
394 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE "Dealer of The Year" ~ Automotive News "Quality Dealer" ~ Time Magazine "Cadillac Dealer of the Year" ~ (multiple recipient) "Cadillac Certified Elite Service Dealer" ~ (multiple years) "Honda President's Award" ~ (multiple recipient) "Mazda President's Council" ~ (multiple recipient) "Toyota Chairman's Council" ~ (multiple recipient) "Jack Smith Leadership Award" ~ General Motors (multiple recipient) "National Dealer of the Year" ~ DealerRater "Consumer Satisfaction Award" ~ DealerRater (multiple recipient) "Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient) "South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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2113 11th St

DeWitt, IA

52742

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Showing 394 reviews

January 18, 2025

They let me drop off my vehicle early for my 11:00 appointment, they drove me home, in my own car. Work was to take 1 hour. I stopped at 3:45 to pick it up, and it wasn’t done. I’m glad the recall More

by KBDUFFEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Ed Morse Chevy GMC North responded

Thank you for sharing your experience with us. We’re glad to hear the recall was completed. I understand your time is valuable, and we appreciate your patience regarding the delay in your vehicle's service. If you have any further concerns or need assistance, please feel free to reach out to us at Ed Morse Chevrolet GMC DeWitt (DICB). We look forward to seeing you again! Sincerely, The Ed Morse Chevy Buick GMC North Team

January 13, 2025

Well I hate having an issue with my vehicle but when I do, I look forward to calling the service department knowing I will be taken care of. More

by freefall10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hannah
Jan 15, 2025 -

Ed Morse Chevy GMC North responded

Thank you for your kind words! We're glad to hear that you have confidence in our service department at Ed Morse Chevrolet GMC DeWitt when it comes to addressing any issues with your vehicle. Your satisfaction is our priority, and we appreciate your trust in us. We look forward to assisting you again in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

January 11, 2025

Wonderful service, love that they can pick up my vehicle and bring it back to me More

by MILLERC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2025 -

Ed Morse Chevy GMC North responded

Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the service at Ed Morse Chevrolet GMC DeWitt (DICB) and appreciated our vehicle pickup and delivery option. We strive to provide a great experience for our customers, and we look forward to assisting you again in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

January 02, 2025

Clock problem still not fixed. Don’t have the time to get it back in. More

by JMQN23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Ed Morse Chevy GMC North responded

Thank you for your feedback. We are disappointed to hear that your clock issue remains unresolved, and that can be frustrating. If you have a moment, please reach out to us at Ed Morse Chevrolet GMC DeWitt so we can discuss this further and find a solution for you. We appreciate your input and look forward to assisting you. Sincerely, The Ed Morse Chevy Buick GMC North Team

January 01, 2025

Great customer service. Work was done well and everything was explained to me afterwards. Thanks so much! More

by MELJEFFLIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
Jan 03, 2025 -

Ed Morse Chevy GMC North responded

Thank you for your kind words! We genuinely appreciate your feedback about the great customer service and the thorough explanations provided. It was our pleasure to assist you at Ed Morse Chevrolet GMC DeWitt (DICB). We look forward to seeing you again soon! Sincerely, The Ed Morse Chevy Buick GMC North Team

December 26, 2024

The service team did a great job getting my needs taken care of in a timely fashion. More

by RANDY73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
Dec 28, 2024 -

Ed Morse Chevy GMC North responded

Thank you for your wonderful feedback! We're thrilled to hear that our service team at Ed Morse Chevrolet GMC DeWitt (DICB) was able to meet your needs in a timely manner. We appreciate your support and look forward to serving you again in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

December 21, 2024

Service cost have increased beyond what I thought they would be. For what it cost for service, my vehicle should have been at least washed. More

by mbosmun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Assenmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Ed Morse Chevy GMC North responded

Thank you for your feedback. We appreciate you taking the time to share your experience with us at Ed Morse Chevrolet GMC DeWitt. We understand your concerns regarding the service costs and the expectation for a vehicle wash. Your feedback is important to us as we continuously strive to improve our services. If you have any further questions or need assistance, please don't hesitate to reach out. We hope to serve you better in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

December 14, 2024

The work was completed as expected. I did not wait at the dealer; however, the work was completed prior to my return - the time predicted. More

by JOSTHYME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Ed Morse Chevy GMC North responded

Thank you for your review! We're glad to hear that the work was completed as expected and within the predicted time frame. Your satisfaction is important to us at Ed Morse Chevrolet GMC DeWitt (DICB). We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

December 14, 2024

The provide great service with ample availability and good people. They have a comfortable and hospitable waiting area. More

by dposten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Luther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hannah
Dec 15, 2024 -

Ed Morse Chevy GMC North responded

Thank you for your wonderful review! We truly appreciate your kind words about our great service and our comfortable waiting area at Ed Morse Chevrolet GMC DeWitt (DICB). It's our goal to provide a welcoming environment for all our customers. We look forward to seeing you again! Sincerely, The Ed Morse Chevy Buick GMC North Team

December 13, 2024

Rex was extremely friendly and forthcoming about the issues with my vehicle, making sure to explain everything to me before and after servicing what was needed. I appreciated his patience with me and ex More

by LISALECONTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Ed Morse Chevy GMC North responded

Thank you for your wonderful review! We're thrilled to hear that Rex provided friendly and clear communication about your vehicle's issues at Ed Morse Chevrolet GMC DeWitt. Your appreciation for his patience truly highlights our commitment to excellent service. We look forward to assisting you again in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

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