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Ed Morse Chevy GMC North - Service Center

DeWitt, IA

4.6
253 Reviews

253 Reviews of Ed Morse Chevy GMC North - Service Center

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April 02, 2025

Not everything was disclosed in the agreement. 2022 Ram 1500 with 45,000 miles. I bought the truck on Friday and the salesman said the only thing wrong was the taillight bulbs needed to be replac More

by abrsloan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Yarolem
1.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Luther
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Cvijetic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Kizzire
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

Service department is always friendly and informative. And they give the best car washes in town!8 More

by GAILADRIAN
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

Ed Morse Chevy GMC North responded

Thank you, Gail, for your wonderful review! We’re thrilled to hear that you find our service department friendly and informative, as well as appreciating our car washes! We truly value your support and look forward to seeing you again. Sincerely, The Ed Morse Chevy Buick GMC North Team

March 26, 2025

Fast, efficient service. Always appreciate the wash at the end of the service! Checkout was smooth and without hassle. More

by CHRISWEMHOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Ed Morse Chevy GMC North responded

Thank you for your kind words, Chris! We’re delighted to hear you had a fast and efficient service experience at Ed Morse Chevrolet GMC DeWitt (DICB). It's great to know you appreciate the wash and smooth checkout process. We look forward to serving you again soon! Sincerely, The Ed Morse Chevy Buick GMC North Team

March 22, 2025

I liked how i called to get vehichle serviced and to see if they would pick up my car and bring it back to me so i didnt have to take off work . More

by mjreistroffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2025 -

Ed Morse Chevy GMC North responded

Thank you for your positive feedback, Mj! We're glad to hear that you appreciated our vehicle pickup and drop-off service at Ed Morse Chevrolet GMC DeWitt (DICB). Our goal is to make things as convenient as possible for our customers. We look forward to helping you again in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

March 19, 2025

The work that was done did not fix the problem my air still don’t work and paid over 1500$ for a seal and a thermostat front air temp on high is 69 and the back is at 48 More

by GIRTCHARLIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rex Franks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Ed Morse Chevy GMC North responded

Thank you for your feedback. We understand that you're experiencing ongoing issues with your air conditioning after spending significant money on repairs. We appreciate you bringing this to our attention, and we encourage you to contact us directly at Ed Morse Chevrolet GMC DeWitt so we can address your concerns and work towards a solution. Your satisfaction is important to us. Sincerely, The Ed Morse Chevy Buick GMC North Team

March 18, 2025

Nice to deal with a smaller dealership. Loved Kriegers. All new people pretty much now. More

by LISKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Ed Morse Chevy GMC North responded

Thank you for your feedback! We appreciate you choosing Ed Morse Chevrolet GMC DeWitt (DICB) and sharing your positive experience. We're glad you enjoyed the personalized service at our dealership. If you have any questions or need assistance in the future, please feel free to reach out. We look forward to seeing you again! Sincerely, The Ed Morse Chevy Buick GMC North Team

March 08, 2025

We had to call because my wife's car was in need of a replacement mirror and a service Teck named James had taken charge. He called us and we set up a date to have the mirror installed but he was not re More

by HEADFROG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Ed Morse Chevy GMC North responded

Thank you, Dick, for sharing your experience with us at Ed Morse Chevrolet GMC DeWitt (DICB). We're glad to hear that Rex was able to take charge and ensure everything was completed to your satisfaction. We apologize for the miscommunication and any inconvenience it caused. Your time is valuable, and we regret that the process was not as smooth as it should have been. However, we appreciate your feedback regarding this matter and are committed to improving our communication. We look forward to seeing you again and providing you with excellent service in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

March 03, 2025

I have bought all my cars there but no more. I had my car there after making an appointment at week before. Dropped off at 8 came back at 3 and it had not even been looked at. Was asked to br More

by MULHOLLAND33
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Deb Assenmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Ed Morse Chevy GMC North responded

We are sorry our service did not meet up to your expectations. Please give our service manager, James, a call so we may look into this further. We always strive for excellent service and we are sorry we fell short.

February 28, 2025

Service is always great! James, Rex and Hanna are top notch and always get it spot on! More

by Maverick
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deb Assenmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Luther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Cvijetic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Livemore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher McCrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Ed Morse Chevy GMC North responded

Thank you for your fantastic review! We truly appreciate your kind words about our team members – James, Rex, and Hanna – at Ed Morse Chevrolet GMC DeWitt (DICB). It's wonderful to hear that you consistently receive great service. We look forward to welcoming you back for your next visit! Sincerely, The Ed Morse Chevy Buick GMC North Team

February 15, 2025

They did a good job fixing an issue with my truck. Rex kept me informed on status etc. More

by MJKEEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Ed Morse Chevy GMC North responded

Thank you for your kind words! We’re glad to hear that Rex was able to keep you informed about the repairs to your truck. Your satisfaction is important to us at Ed Morse Chevrolet GMC DeWitt (DICB), and we're here to help with any future needs. We hope to see you again soon! Sincerely, The Ed Morse Chevy Buick GMC North Team

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