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Ed Morse Chevy GMC North - Service Center

DeWitt, IA

4.6
260 Reviews
Call Service Center (563) 659-3225

260 Reviews of Ed Morse Chevy GMC North - Service Center

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April 24, 2025

The staff was very friendly and helpful. They made my visit quick and easy for a recall notice and an oil change. More

by Kjdenahy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2025 -

Ed Morse Chevy GMC North responded

Thank you for your kind words! We’re thrilled to hear that our team at Ed Morse Chevrolet GMC DeWitt (DICB) was friendly and helpful during your visit for your recall notice and oil change. We strive to make every experience quick and easy. We look forward to welcoming you back for your next service! Sincerely, The Ed Morse Chevy Buick GMC North Team

April 19, 2025

Rex is very knowledgeable and a great person to work with. He takes the extra step to meet our service needs. More

by TAMMYFORRET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2025 -

Ed Morse Chevy GMC North responded

Thank you for your wonderful review! We appreciate your kind words about Rex and his dedication to meeting your service needs at Ed Morse Chevrolet GMC DeWitt (DICB). We're glad to have him as part of our team. We look forward to serving you again in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

April 19, 2025

I got new tires on the buy 2 get 2 free special and was quoted an agreeable price. After installation I was pleasantly surprised the bill was $88 lower. Ed Morse price matched the tires for me and lowered More

by DALTON HUGHES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al in Parts
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Apr 20, 2025 -

Ed Morse Chevy GMC North responded

Thank you, Dalton, for your fantastic review! We're thrilled to hear that you took advantage of our buy 2 get 2 free tire special and that we could provide you with a lower price than quoted. At Ed Morse Chevrolet GMC DeWitt (DICB), we pride ourselves on our integrity and commitment to our customers. Enjoy your new tires, and we look forward to seeing you again for your next service! Sincerely, The Ed Morse Chevy Buick GMC North Team

April 15, 2025

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by TOWNSENDRUSS
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2025 -

Ed Morse Chevy GMC North responded

Thank you for your review! We appreciate your support and look forward to serving you at Ed Morse Chevrolet GMC DeWitt (DICB) in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

April 15, 2025

Brought in my sons truck for an oil change. Asked if I wished to have a set of wipers put on $77.00 for pair of wipers? Stupid More

by BDM605
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rex Franks
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Ed Morse Chevy GMC North responded

Thank you for sharing your experience with us. We understand how pricing can be frustrating, especially when it comes to add-on services like wipers for your son's truck. At Ed Morse Chevrolet GMC DeWitt (DICB), we aim to provide transparent pricing and quality service. If you would like to discuss this further or have any other concerns, please feel free to contact us directly. Your feedback is appreciated as we strive to improve. Sincerely, The Ed Morse Chevy Buick GMC North Team

Apr 17, 2025 -

BDM605 responded

My first mistake was not dealing with Rex Franks. I have trusted him for many years. I was not told of a price figuring that simple windshield wipers would cost $77.00 Then tried to sell me tires . Unbelievable. I should have known better

April 08, 2025

AWESOME! !!! I will bring all my business to them!!!!! Very professional yet personal.!! Pleasant experience. More

by cwallerich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl
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Apr 09, 2025 -

Ed Morse Chevy GMC North responded

Thank you for your fantastic review! We're thrilled to hear that you had an awesome experience with us at Ed Morse Chevrolet GMC DeWitt (DICB). Our team strives to provide a professional and personal touch, and it's great to know we achieved that for you. We look forward to serving you again in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

April 02, 2025

Nice clean dealership. Air temperature needs help. Always freezing in there which makes waiting highly uncomfortable. Great mechanics, hard workers. Nice to have runners/ More

by LISKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2025 -

Ed Morse Chevy GMC North responded

Thank you for your feedback! We're glad to hear you found Ed Morse Chevrolet GMC DeWitt (DICB) to be a clean dealership and appreciate our hardworking mechanics. We understand that the air temperature can be uncomfortable, and we value your suggestion. Your comfort is important to us, and we'll look into improving the environment for our customers. We hope to see you again soon! Sincerely, The Ed Morse Chevy Buick GMC North Team

April 02, 2025

Not everything was disclosed in the agreement. 2022 Ram 1500 with 45,000 miles. I bought the truck on Friday and the salesman said the only thing wrong was the taillight bulbs needed to be replac More

by abrsloan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Yarolem
1.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Luther
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Cvijetic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Kizzire
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2025 -

Ed Morse Chevy GMC North responded

Thank you for sharing your experience. We understand your frustration with the issues you've encountered with your 2022 Ram 1500. At Ed Morse Chevrolet GMC DeWitt, we strive to provide clear and complete information about our vehicles, and we appreciate your feedback on this matter. We encourage you to reach out directly to us so we can address your concerns further and work towards a solution. Your satisfaction is important to us, and we would like the opportunity to make things right. Thank you again for bringing this to our attention. Sincerely, The Ed Morse Chevy Buick GMC North Team

March 28, 2025

Service department is always friendly and informative. And they give the best car washes in town!8 More

by GAILADRIAN
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2025 -

Ed Morse Chevy GMC North responded

Thank you, Gail, for your wonderful review! We’re thrilled to hear that you find our service department friendly and informative, as well as appreciating our car washes! We truly value your support and look forward to seeing you again. Sincerely, The Ed Morse Chevy Buick GMC North Team

March 26, 2025

Fast, efficient service. Always appreciate the wash at the end of the service! Checkout was smooth and without hassle. More

by CHRISWEMHOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2025 -

Ed Morse Chevy GMC North responded

Thank you for your kind words, Chris! We’re delighted to hear you had a fast and efficient service experience at Ed Morse Chevrolet GMC DeWitt (DICB). It's great to know you appreciate the wash and smooth checkout process. We look forward to serving you again soon! Sincerely, The Ed Morse Chevy Buick GMC North Team

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