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Ed Morse Chevy GMC North - Service Center

DeWitt, IA

4.6
235 Reviews

235 Reviews of Ed Morse Chevy GMC North - Service Center

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December 21, 2024

Service cost have increased beyond what I thought they would be. For what it cost for service, my vehicle should have been at least washed. More

by mbosmun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Assenmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

The work was completed as expected. I did not wait at the dealer; however, the work was completed prior to my return - the time predicted. More

by JOSTHYME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Ed Morse Chevy GMC North responded

Thank you for your review! We're glad to hear that the work was completed as expected and within the predicted time frame. Your satisfaction is important to us at Ed Morse Chevrolet GMC DeWitt (DICB). We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

December 14, 2024

The provide great service with ample availability and good people. They have a comfortable and hospitable waiting area. More

by dposten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Luther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hannah
Dec 15, 2024 -

Ed Morse Chevy GMC North responded

Thank you for your wonderful review! We truly appreciate your kind words about our great service and our comfortable waiting area at Ed Morse Chevrolet GMC DeWitt (DICB). It's our goal to provide a welcoming environment for all our customers. We look forward to seeing you again! Sincerely, The Ed Morse Chevy Buick GMC North Team

December 13, 2024

Rex was extremely friendly and forthcoming about the issues with my vehicle, making sure to explain everything to me before and after servicing what was needed. I appreciated his patience with me and ex More

by LISALECONTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Ed Morse Chevy GMC North responded

Thank you for your wonderful review! We're thrilled to hear that Rex provided friendly and clear communication about your vehicle's issues at Ed Morse Chevrolet GMC DeWitt. Your appreciation for his patience truly highlights our commitment to excellent service. We look forward to assisting you again in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

December 13, 2024

The service was slick, pulled in through the service doors and left the keys. I went to the waiting room and waited for the tech to come get me. More

by adam.collins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Ed Morse Chevy GMC North responded

Thank you for your feedback! We’re glad to hear that your service experience at Ed Morse Chevrolet GMC DeWitt was smooth and efficient. We appreciate your trust in us and look forward to assisting you again in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

December 11, 2024

They are friendly and take care of you quickly. They answer any questions you have and are willing to help you any way they can. More

by jevers3231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Ed Morse Chevy GMC North responded

Thank you for the great response and will let Rex know of his 5 start review. Thank you for allowing us to service your vehicle here at Ed Morse Chevrolet. James Yarolem (service Director)

December 03, 2024

Very good service, fast friendly staff. Vehicle was done in less time than expected. Also washed. More

by NBANOWETZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hanna Phillips
Dec 04, 2024 -

Ed Morse Chevy GMC North responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our fast and friendly staff at Ed Morse Chevrolet GMC DeWitt (DICB). It's wonderful that your vehicle was completed ahead of schedule and that it received a wash as well. We appreciate your feedback and look forward to assisting you again! Sincerely, The Ed Morse Chevy Buick GMC North Team

Dec 12, 2024 -

Ed Morse Chevy GMC North responded

Thank you Nancy for Great review and we greatly honor your business here at Ed Morse Chevrolet. James Yarolem (Service Director)

November 20, 2024

The staff was very fast and friendly, they answered all the questions I had and were very knowledgeable More

by Bleufox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yarolem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Cvijetic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Benyo
Nov 22, 2024 -

Ed Morse Chevy GMC North responded

Thank you for your kind words! We're thrilled to hear that our staff at Ed Morse Chevrolet GMC DeWitt provided you with fast and friendly service. It's great to know that they were able to answer all your questions and showcase their knowledge. We appreciate your feedback and look forward to assisting you again! Sincerely, The Ed Morse Chevy Buick GMC North Team

November 14, 2024

Excellent job detailing our vehicle as always! That why we come back every year! Great job More

by RAASCHS63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Ed Morse Chevy GMC North responded

Thank you so much for your amazing review! We truly appreciate your kind words about our detailing service at Ed Morse Chevrolet GMC DeWitt. It’s wonderful to hear that you choose us every year, and we look forward to continuing to provide great service for you in the future! See you next time! Sincerely, The Ed Morse Chevy Buick GMC North Team

November 11, 2024

Recalled tailgate repair occurred promptly. No problems, no worries. I'm glad I didn't have to go out of town. More

by MARY.MALCOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Benyo
Nov 13, 2024 -

Ed Morse Chevy GMC North responded

Thank you for your positive review! We're thrilled to hear that your recalled tailgate repair was completed promptly and without any issues. At Ed Morse Chevrolet GMC DeWitt, we strive to make your experience as convenient as possible. We appreciate your support and hope to see you again soon! Sincerely, The Ed Morse Chevy Buick GMC North Team

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