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Ed Morse Chevrolet Buick GMC - Service Center

Muscatine, IA

4.6
508 Reviews

508 Reviews of Ed Morse Chevrolet Buick GMC - Service Center

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June 22, 2022

Austin Barth was great to work with, very friendly and accommodating ! Female service manager not so much ! More

by lori.dyre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Barth
Jun 27, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for this review! We really appreciate your business. Sincerely, The Ed Morse Chevy Buick GMC Team

June 22, 2022

Aways polite and helpful! Team is well informed and willing to answerr any questions anytime More

by dmschuett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
Jun 27, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Ed Morse Chevy Buick GMC Team

June 21, 2022

Courteous and on time. Friendly service! I will schedule here instead of my usual place. More

by MWHITESIDEPT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MC Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Ed Morse Chevrolet Buick GMC responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Ed Morse Chevy Buick GMC Team

June 21, 2022

I was 30 minutes late and they still worked me in and had it done in a timely manner.( I had wrote the time down wrong).They were very accommodating. More

by bceanson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
Jun 24, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you so much for taking the time to write such great feedback! Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Ed Morse Chevy Buick GMC Team

June 16, 2022

Not only did they offer me a great deal on my trade in, they took the time to find me the perfect car in my price range and fixed my tire quickly! The drop off was a great service so I didn’t have to to wo More

by ginabrase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Edkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Armstrong
June 11, 2022

On time and always a friendly greeting and calls us by name When done they explain what’s was done and why I am a why person Always a wash and we are on our way That is the reason to go back again and More

by JLBARNES35
Recommend Dealer
Yes
Employees Worked With
Greg Bogart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
MC Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jane and Laura , Emily Armstrong
Jun 15, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Ed Morse Chevy Buick GMC Team

June 11, 2022

Communication was less than poor. My vehicle was in multiple days and every time I was there communicate was terrible, even after I said that the first visit , it only got worse . More

by DINDINGER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
I prefer not to say
Jun 14, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Ed Morse Chevy Buick GMC Team

June 07, 2022

This is such a pleasant place to do business with! We usually wait in the waiting room while getting an oil change and are constantly greeted with friendly staff that makes a point to remember your More

by JCMARION
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Ed Morse Chevy Buick GMC Team

June 01, 2022

Everyone did a good job just don’t like driving to muscatine. There were no cars to drive home we had to leave are car, someone did take us home More

by LORAMORGAN53
Recommend Dealer
Yes
Employees Worked With
MC Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Armstrong
Jun 06, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for this review! We really appreciate your business. Sincerely, The Ed Morse Chevy Buick GMC Team

May 27, 2022

Had excellent customer service The waiting room is very nice and clean good coffee and popcorn and the job was done right More

by bnd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Ed Morse Chevy Buick GMC Team

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