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Ed Morse Chevrolet Buick GMC - Service Center

Muscatine, IA

4.6
508 Reviews

508 Reviews of Ed Morse Chevrolet Buick GMC - Service Center

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August 06, 2022

Very responsive, professional, courteous, honest, and helpful. Thankful you kept the sales and Service teams. More

by BGMO42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We hope you enjoy your new vehicle and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Sincerely, The Ed Morse Chevy Buick GMC Team

August 04, 2022

The transition has been smooth, still top-notch service. Very clean, prompt. Great pick up drop off service More

by bethstafford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bogart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skip Armstrong, Emily Armstrong
Aug 05, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Ed Morse Chevy Buick GMC Team

July 31, 2022

The work was quick and well, but with a tire rotation, I would think they would also update the TMPS so the pressures in the system match the tires......... More

by Tash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Armstrong
Aug 03, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Ed Morse Chevy Buick GMC Team

July 27, 2022

Very good and on time and I would recommend them to others and will continue using them More

by MWHITESIDEPT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hokder
Jul 29, 2022 -

Ed Morse Chevrolet Buick GMC responded

We cannot thank you enough for your wonderful review of Ed Morse Chevy Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Ed Morse Chevy Buick GMC Team

July 13, 2022

You make it too hard to do a simple satisfied review. get rid of this MANDATORY 15 word comment. The questions say it all. I will not do any more reviews with this in it. And get rid of the verification More

by hatfield0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for this review! We really appreciate your business. Sincerely, The Ed Morse Chevy Buick GMC Team

July 12, 2022

The Service Dept. was friendly and my SUV was taken in on time. The problem was quickly found, explained to me and fixed. I was very Happy! More

by jo.lamaack
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Armstrong
Jul 15, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Ed Morse Chevy Buick GMC Team

June 29, 2022

They got my truck in on time and was completed on time service was froendly More

by JENSENANGIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Ed Morse Chevy Buick GMC Team

June 28, 2022

Vehicle wasn't washed as with Kriegers they always washed it when done otherwise satisfied More

by MARVANN84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob in service
Jul 01, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for providing this feedback about your experience at Ed Morse Chevy Buick GMC (MICB). Our goal is to always provide a positive experience and hearing your comments help us alter our service to provide complete satisfaction. If you want to discuss your visit further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, The Ed Morse Chevy Buick GMC Team

June 25, 2022

I’ve never had such negative experience at a dealership. Broken parts, bolts not reinstalled and a steering issue that almost caused an accident on my way home. When I returned the next day the service mana More

by terry.griffin1
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charles Wiebel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, The Ed Morse Chevy Buick GMC Team

Jun 28, 2022 -

terry.griffin1 responded

Yes Sir, this message indicated that you do not have my email address, you certainly do along with my phone number, please contact me if you wish to discuss this further.

June 22, 2022

Had oil changed in my truck. It was completed in a reasonable amount of time. The people I encountered were friendly and professional, and washed the exterior very well Well d More

by ZORICHC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Armstrong
Jun 27, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Ed Morse Chevy Buick GMC Team

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