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Ed Morse Chevrolet Buick GMC

Muscatine, IA

4.7
800 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE "Dealer of The Year" ~ Automotive News "Quality Dealer" ~ Time Magazine "Cadillac Dealer of the Year" ~ (multiple recipient) "Cadillac Certified Elite Service Dealer" ~ (multiple years) "Honda President's Award" ~ (multiple recipient) "Mazda President's Council" ~ (multiple recipient) "Toyota Chairman's Council" ~ (multiple recipient) "Jack Smith Leadership Award" ~ General Motors (multiple recipient) "National Dealer of the Year" ~ DealerRater "Consumer Satisfaction Award" ~ DealerRater (multiple recipient) "Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient) "South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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501 U.S. 61 BUSINESS

Muscatine, IA

52761

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Showing 800 reviews

May 20, 2022

1hr 40 min for an 8 am oil change. Probably won't be back for another. More

by WTYOHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Do not know names of employees.
May 24, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further, however, we do not have your contact information in our system. If you could, please contact us at your earliest convenience. Sincerely, The Ed Morse Chevy Buick GMC Team

May 19, 2022

They did good, if I had questions they got an answer pretty quick. Real happy More

by Jessie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Armstrong, James Smith
May 24, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful feedback! Sincerely, The Ed Morse Chevy Buick GMC Team

May 19, 2022

Glad to see familiar faces - happy the Krieger staff is still there! Hans Broderson is the best! More

by TRSCHLIESMAN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hans Broderson
May 24, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Ed Morse Chevy Buick GMC Team

May 19, 2022

great service and very friendly staff. Rob and Charles always provide friendly and expert advice More

by DAVISUZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Ed Morse Chevy Buick GMC Team

May 19, 2022

Brian Wood and the dealership did a phenomenal job the sale of the GMC truck to us. They were very Informing and helpful with the functional purpose of the accessories of the truck. Brian was easy to wo More

by saladinosa
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you so much for taking the time to share your feedback with us! Sincerely, The Ed Morse Chevy Buick GMC Team

May 18, 2022

Upon entering the dealership, I received a friendly greeting and was promptly checked in. Received prompt service. Great experience. More

by W.DEVORE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name.
May 23, 2022 -

Ed Morse Chevrolet Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ed Morse Chevy Buick GMC Team

May 17, 2022

Just brought my 21 Silverado in for routine service. 1st time since the dealership changed hands. No courtesy ride offered and no wash offered. Price has gone up dramatically. Now shopping for a new pla More

by MARK_EVERSMEYER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't know what his name is
May 19, 2022 -

Ed Morse Chevrolet Buick GMC responded

Mark, thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Ed Morse Chevy Buick GMC Team

May 17, 2022

Everyone was very pleasant and helpful. The appointment was accomplished in the minimum time needed. More

by LINDABERRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong, James Smith
May 20, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Ed Morse Chevy Buick GMC Team

May 16, 2022

Good service and very quick. Continue to do great work and service. I travel 1 hour to get this excellent setvice. More

by REDDOG1103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Ed Morse Chevrolet Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Ed Morse Chevy Buick GMC Team

May 14, 2022

The service department isn't as friendly as they used to be, they are much more aloof. I don't think the quality of work has been compromised, but it's so disheartening that people just stopped being frien More

by BR-ROBLES
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure nobody gave me a name
May 18, 2022 -

Ed Morse Chevrolet Buick GMC responded

We appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact us at your earliest convenience. Sincerely, The Ed Morse Chevy Buick GMC Team

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