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Ed Morse Chevrolet Buick GMC

Muscatine, IA

4.7
799 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE "Dealer of The Year" ~ Automotive News "Quality Dealer" ~ Time Magazine "Cadillac Dealer of the Year" ~ (multiple recipient) "Cadillac Certified Elite Service Dealer" ~ (multiple years) "Honda President's Award" ~ (multiple recipient) "Mazda President's Council" ~ (multiple recipient) "Toyota Chairman's Council" ~ (multiple recipient) "Jack Smith Leadership Award" ~ General Motors (multiple recipient) "National Dealer of the Year" ~ DealerRater "Consumer Satisfaction Award" ~ DealerRater (multiple recipient) "Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient) "South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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501 U.S. 61 BUSINESS

Muscatine, IA

52761

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Showing 799 reviews

July 12, 2022

The Service Dept. was friendly and my SUV was taken in on time. The problem was quickly found, explained to me and fixed. I was very Happy! More

by jo.lamaack
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Armstrong
Jul 15, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Ed Morse Chevy Buick GMC Team

July 11, 2022

Easy to work with, prompt communication. Scott was an hour early due to weather and they still were accommodating upon his arrival. More

by stanley2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ed Morse Chevy Buick GMC Team

July 07, 2022

My wife & I are extremely pleased with the purchase of our new Traverse. Jim Henderson has been our representative we have dealt with on several vehicles that we have purchased from Krieger & now, Ed Mors More

by drmac271
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Droessler
July 04, 2022

Skip listened to what I was looking for and found me the perfect car within my budget. Car shopping is not my favorite thing but Skip made it quick and easy. More

by moveson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skip Armstrong
Jul 06, 2022 -

Ed Morse Chevrolet Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Ed Morse Chevy Buick GMC Team

June 29, 2022

They got my truck in on time and was completed on time service was froendly More

by JENSENANGIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Ed Morse Chevy Buick GMC Team

June 28, 2022

Vehicle wasn't washed as with Kriegers they always washed it when done otherwise satisfied More

by MARVANN84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob in service
Jul 01, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for providing this feedback about your experience at Ed Morse Chevy Buick GMC (MICB). Our goal is to always provide a positive experience and hearing your comments help us alter our service to provide complete satisfaction. If you want to discuss your visit further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, The Ed Morse Chevy Buick GMC Team

June 25, 2022

I’ve never had such negative experience at a dealership. Broken parts, bolts not reinstalled and a steering issue that almost caused an accident on my way home. When I returned the next day the service mana More

by terry.griffin1
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charles Wiebel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, The Ed Morse Chevy Buick GMC Team

Jun 28, 2022 -

terry.griffin1 responded

Yes Sir, this message indicated that you do not have my email address, you certainly do along with my phone number, please contact me if you wish to discuss this further.

June 25, 2022

Came in to key a spare key, thought I'd look at a couple cars while waiting for them to cut it. Under no pressure at all, I got the car of my dreams. Thank you everyone on staff at Ed Morse and especially More

by ovie101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Armstrong, Bob Droessler
Jun 29, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Ed Morse Chevy Buick GMC Team

June 24, 2022

I needed a 1 ton duely to get my trucking business started but there were no new ones available. Ed Morse dealership found me a great certified used truck at a fair price. I haven’t experienced the More

by sef0
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shane Stolz
Jun 29, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Ed Morse Chevy Buick GMC Team

June 22, 2022

Austin Barth was great to work with, very friendly and accommodating ! Female service manager not so much ! More

by lori.dyre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Barth
Jun 27, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for this review! We really appreciate your business. Sincerely, The Ed Morse Chevy Buick GMC Team

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