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Ed Morse Chevrolet Buick GMC

Muscatine, IA

4.7
754 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE "Dealer of The Year" ~ Automotive News "Quality Dealer" ~ Time Magazine "Cadillac Dealer of the Year" ~ (multiple recipient) "Cadillac Certified Elite Service Dealer" ~ (multiple years) "Honda President's Award" ~ (multiple recipient) "Mazda President's Council" ~ (multiple recipient) "Toyota Chairman's Council" ~ (multiple recipient) "Jack Smith Leadership Award" ~ General Motors (multiple recipient) "National Dealer of the Year" ~ DealerRater "Consumer Satisfaction Award" ~ DealerRater (multiple recipient) "Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient) "South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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501 U.S. 61 BUSINESS

Muscatine, IA

52761

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Showing 754 reviews

June 18, 2022

Brian is a great sales person ! Always has and always will be ! Thank You Brian ! More

by gjw1947
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that Brian was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Ed Morse Chevy Buick GMC Team

June 16, 2022

Not only did they offer me a great deal on my trade in, they took the time to find me the perfect car in my price range and fixed my tire quickly! The drop off was a great service so I didn’t have to to wo More

by ginabrase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Edkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Armstrong
June 14, 2022

very helpful and knowledgable Nice to know they had what we wanted and needed. Not pushy at all just helpful Really appreciate our salesman Todd and how easy he was to work with. More

by dvsiewert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Todd Reinsinger, Bob Droessler
Jun 17, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Ed Morse Chevy Buick GMC Team

June 14, 2022

MC did an amazing job sharing the facts & information on the car we purchased! Very patient with any questions & determined to help us understand the technology of the car we purchased. Made us feel very co More

by kbkuntz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
MC Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Ed Morse Chevrolet Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Ed Morse Chevy Buick GMC Team

June 11, 2022

On time and always a friendly greeting and calls us by name When done they explain what’s was done and why I am a why person Always a wash and we are on our way That is the reason to go back again and More

by JLBARNES35
Recommend Dealer
Yes
Employees Worked With
Greg Bogart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
MC Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jane and Laura , Emily Armstrong
Jun 15, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Ed Morse Chevy Buick GMC Team

June 10, 2022

Communication was less than poor. My vehicle was in multiple days and every time I was there communicate was terrible, even after I said that the first visit , it only got worse . More

by DINDINGER
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
I prefer not to say
Jun 14, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Ed Morse Chevy Buick GMC Team

June 10, 2022

Skip was fantastic! I came in with a jist of what I was looking for and he hit it right on the nose. I purchased a 2020 Dodge Journey and love it! I asked for an item on More

by KatiePetersen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Armstrong
Jun 15, 2022 -

Ed Morse Chevrolet Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Ed Morse Chevy Buick GMC Team

June 07, 2022

This is such a pleasant place to do business with! We usually wait in the waiting room while getting an oil change and are constantly greeted with friendly staff that makes a point to remember your More

by JCMARION
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Ed Morse Chevy Buick GMC Team

June 07, 2022

I was told by my salesman would locate the second key and key fob for my new vehicle. That was five days ago. Still haven't seen the key or heard a word from the salesman about it. Drove the car off the lot More

by Cinbloom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Mussehl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2022 -

Ed Morse Chevrolet Buick GMC responded

It is always our goal to earn your 5-star rating, Cinbloom. However, it seems as if we came up short this time. We would very much appreciate learning more about your particular experience and what we can do to earn that 1 additional star in the future. We look forward to hearing from you. Thank you! Sincerely, The Ed Morse Chevy Buick GMC Team

June 02, 2022

Gavin was friendly, professional and made the purchase and financing very easy. He still checks in with emails to see if I like the car. More

by Jcrosenkild
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bogart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Lippelgoes
Jun 07, 2022 -

Ed Morse Chevrolet Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Ed Morse Chevy Buick GMC Team

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