Back

Ed Morse Chevrolet Buick GMC

Muscatine, IA

4.7
754 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE "Dealer of The Year" ~ Automotive News "Quality Dealer" ~ Time Magazine "Cadillac Dealer of the Year" ~ (multiple recipient) "Cadillac Certified Elite Service Dealer" ~ (multiple years) "Honda President's Award" ~ (multiple recipient) "Mazda President's Council" ~ (multiple recipient) "Toyota Chairman's Council" ~ (multiple recipient) "Jack Smith Leadership Award" ~ General Motors (multiple recipient) "National Dealer of the Year" ~ DealerRater "Consumer Satisfaction Award" ~ DealerRater (multiple recipient) "Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient) "South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
Contact Dealership

501 U.S. 61 BUSINESS

Muscatine, IA

52761

Directions

By Type

Showing 754 reviews

June 28, 2022

Vehicle wasn't washed as with Kriegers they always washed it when done otherwise satisfied More

by MARVANN84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob in service
Jul 01, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for providing this feedback about your experience at Ed Morse Chevy Buick GMC (MICB). Our goal is to always provide a positive experience and hearing your comments help us alter our service to provide complete satisfaction. If you want to discuss your visit further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, The Ed Morse Chevy Buick GMC Team

June 25, 2022

Came in to key a spare key, thought I'd look at a couple cars while waiting for them to cut it. Under no pressure at all, I got the car of my dreams. Thank you everyone on staff at Ed Morse and especially More

by ovie101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Armstrong, Bob Droessler
Jun 29, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Ed Morse Chevy Buick GMC Team

June 25, 2022

I’ve never had such negative experience at a dealership. Broken parts, bolts not reinstalled and a steering issue that almost caused an accident on my way home. When I returned the next day the service mana More

by terry.griffin1
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charles Wiebel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, The Ed Morse Chevy Buick GMC Team

Jun 28, 2022 -

terry.griffin1 responded

Yes Sir, this message indicated that you do not have my email address, you certainly do along with my phone number, please contact me if you wish to discuss this further.

June 24, 2022

I needed a 1 ton duely to get my trucking business started but there were no new ones available. Ed Morse dealership found me a great certified used truck at a fair price. I haven’t experienced the More

by sef0
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shane Stolz
Jun 29, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Ed Morse Chevy Buick GMC Team

June 22, 2022

Had oil changed in my truck. It was completed in a reasonable amount of time. The people I encountered were friendly and professional, and washed the exterior very well Well d More

by ZORICHC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Armstrong
Jun 27, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Ed Morse Chevy Buick GMC Team

June 22, 2022

Austin Barth was great to work with, very friendly and accommodating ! Female service manager not so much ! More

by lori.dyre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Barth
Jun 27, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for this review! We really appreciate your business. Sincerely, The Ed Morse Chevy Buick GMC Team

June 22, 2022

Aways polite and helpful! Team is well informed and willing to answerr any questions anytime More

by dmschuett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
Jun 27, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Ed Morse Chevy Buick GMC Team

June 21, 2022

I was 30 minutes late and they still worked me in and had it done in a timely manner.( I had wrote the time down wrong).They were very accommodating. More

by bceanson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
Jun 24, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you so much for taking the time to write such great feedback! Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Ed Morse Chevy Buick GMC Team

June 21, 2022

Courteous and on time. Friendly service! I will schedule here instead of my usual place. More

by MWHITESIDEPT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MC Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Ed Morse Chevrolet Buick GMC responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Ed Morse Chevy Buick GMC Team

June 20, 2022

The entire sales staff makes the transaction a great experience, if only the manufactor's had the same dedication and commitment to the purchaser and the dealer support staff!!!! More

by hmchenderson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bogart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Henderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
MC Henderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Wittmer is An Incredible asset to this organization!!, Keith Franks, Bob Droessler
Jun 24, 2022 -

Ed Morse Chevrolet Buick GMC responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that our team assisted you in such a detailed and customized manner. Give us a call if you have any further questions or concerns. Sincerely, The Ed Morse Chevy Buick GMC Team

...
61
...