Ed Morse Chevrolet Buick GMC

Did not get the diagnostic fee explained when the appointment was made. Did not know there was fee for it. appointment was made. Did not know there was fee for it. More

We were very pleased dealing with Brian Wood and Dan Cox. Brian was very helpful setting up the on star and everything for us. Brian was very helpful setting up the on star and everything for us. More

Freddy Ortiz and Dan Cox were friendly, professional and very easy to work with. Received a follow up email afterward. very easy to work with. Received a follow up email afterward. More

Greg Bogart worked with me on a trade in value on my 2019 GMC Acadia Denali which didn't take much time. Brian woods did a great job on explaining the details of my NEW Buick Enclave. Overall very satisfie GMC Acadia Denali which didn't take much time. Brian woods did a great job on explaining the details of my NEW Buick Enclave. Overall very satisfied. More

Same great service and friendliness, now going on 30 years! Thanks for keeping me in the loop. years! Thanks for keeping me in the loop. More

The service was better when it was Kriegers. Not sure what happened things are forgotten to finish the job Now we have to figure out how to reset the fuel filter Not sure what happened things are forgotten to finish the job Now we have to figure out how to reset the fuel filter More

On Tuesday 9/6 The truck was dropped in service for oil. Change and rotate tires. Service advisor recommended changing engine and cabin air filters. Permission was given to do so. When I picked it up the ch Change and rotate tires. Service advisor recommended changing engine and cabin air filters. Permission was given to do so. When I picked it up the check engine light was on. I drove back into service. The advisor asked “what’s wrong”. I said the check engine light is on and it wasn’t when I dropped it off. She said she didn’t know why and the tech had probably already left. She came back and said he is there and will look at it. A few minutes later she said he broke a wire when he replaced the filter. She also said it will take time to repair but that she was leaving and he will bring it out when it’s done. When he drought it out he said he repaired it and will order a new harness. The CHECK ENGINE LIGHT was still on. On Wednesday 9/7 I called to make sure the part needed to be ordered. The person I talked to said he can’t order it and that I need to to call parts depot get it. I left a message for the service advisor to call me. Elizabeth called me and I told her I need the truck fixed and the parts need overnighted because I’m going out of town and need the truck. She was very short and fairly rude on the phone. The truck was ultimately repaired and is fine now. More

Service was great people really cared I showed up with no appointment but I was taken care of appointment but I was taken care of More

Received a missed call from the dealer. When I called back the person had no ideas who or why I got a call. I said I had my car in service. Was then asked who the adviser was and I said tha When I called back the person had no ideas who or why I got a call. I said I had my car in service. Was then asked who the adviser was and I said that we dropped the car off the night before. I was then put on hold and then disconnected. My wife called later and the same thing happed to her. The texted her and said the car is ready and that he had left a voicemail. We never did get a voicemail. More