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Ed Morse Chevrolet Buick GMC

Muscatine, IA

4.7
755 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE "Dealer of The Year" ~ Automotive News "Quality Dealer" ~ Time Magazine "Cadillac Dealer of the Year" ~ (multiple recipient) "Cadillac Certified Elite Service Dealer" ~ (multiple years) "Honda President's Award" ~ (multiple recipient) "Mazda President's Council" ~ (multiple recipient) "Toyota Chairman's Council" ~ (multiple recipient) "Jack Smith Leadership Award" ~ General Motors (multiple recipient) "National Dealer of the Year" ~ DealerRater "Consumer Satisfaction Award" ~ DealerRater (multiple recipient) "Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient) "South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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501 U.S. 61 BUSINESS

Muscatine, IA

52761

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Showing 755 reviews

November 11, 2022

Everyone was friendly and attentive to us. Jake was more than helpful on getting everything done and keeping us informed. More

by karenking5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Mussehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for taking the time to write this 5-star review! Sincerely, The Ed Morse Chevy Buick GMC Team

November 10, 2022

I have had a great experience taking my truck in for general maintenance. They have a nice lounge area to wait in. Prices seem very reasonable! More

by jody_ehler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
Nov 14, 2022 -

Ed Morse Chevrolet Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Ed Morse Chevy Buick GMC Team

November 10, 2022

Charles provided great service! Very prompt, professional, and knowledgeable. Time spent with us was much appreciated. Very good communication. More

by W.DEVORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Ed Morse Chevrolet Buick GMC responded

Your fantastic review was awesome to read! Sincerely, The Ed Morse Chevy Buick GMC Team

November 09, 2022

My Salesman Skip was fabulous. I would recommend friends to him! Everyone in the dept was very friendly More

by Vickie.Proctor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Bogart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skip Armstrong
Nov 11, 2022 -

Ed Morse Chevrolet Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ed Morse Chevy Buick GMC Team

November 05, 2022

Great people to deal with. Friendly with no hassle or pressure to buy. Did everything in timely manor. More

by jarodweepie
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Lippelgoes
Nov 08, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Ed Morse Chevy Buick GMC Team

November 05, 2022

Price of oil change went up. $68 for just an oil change. Multi point inspection was not completed. The service here is not the same as it was in the past. Last time they charged More

by Couper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
New employee. Unknown name
Nov 07, 2022 -

Ed Morse Chevrolet Buick GMC responded

Couper, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. We would appreciate the opportunity to discuss your time spent with us. Please contact us at your earliest convenience so we can work together at resolving this. Sincerely, The Ed Morse Chevy Buick GMC Team

October 30, 2022

I thought the service I received was excellent, timely, and the staff was friendly and professional. More

by TOM.SHEETS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe, Emily Armstrong
Nov 04, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Ed Morse Chevy Buick GMC Team

October 30, 2022

MC was great to deal with; honest and straightforward communication. The entire team worked around my busy schedule to make sure we could come to a good deal. More

by jeach717
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bogart
5.0
This rating includes all reviews, with more weight given to recent reviews.
MC Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

Ed Morse Chevrolet Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ed Morse Chevy Buick GMC Team

October 28, 2022

Never got to talk to a service representative, you need to experience sitting on a phone on hold for a very long time… had to have oil changed in Nashville because I couldn’t get through to service before More

by nkstych
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura K 5stars, Emily Armstrong
Nov 04, 2022 -

Ed Morse Chevrolet Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Ed Morse Chevy Buick GMC Team

Nov 06, 2022 -

nkstych responded

If you put someone on hold for a long period of time you might think of putting a system in that will give them a call back #??

October 28, 2022

Charles was really great however I did request to keep my old tires but instead got an add on bill of $24 for disposal of old tires. More

by engineerarlo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Ed Morse Chevy Buick GMC Team

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