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Ed Morse Chevrolet Buick GMC

Muscatine, IA

4.7
755 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE "Dealer of The Year" ~ Automotive News "Quality Dealer" ~ Time Magazine "Cadillac Dealer of the Year" ~ (multiple recipient) "Cadillac Certified Elite Service Dealer" ~ (multiple years) "Honda President's Award" ~ (multiple recipient) "Mazda President's Council" ~ (multiple recipient) "Toyota Chairman's Council" ~ (multiple recipient) "Jack Smith Leadership Award" ~ General Motors (multiple recipient) "National Dealer of the Year" ~ DealerRater "Consumer Satisfaction Award" ~ DealerRater (multiple recipient) "Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient) "South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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501 U.S. 61 BUSINESS

Muscatine, IA

52761

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Showing 755 reviews

November 30, 2022

They worked very hard and fast to make sure that I got my vehicle back in a timely manner. More

by KELLY_HOTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
November 30, 2022

Long term employee Doug Pugh provides the best body shop customer service. Always very attentive to my vehicle issue and provides a quality resolve to address the problem. Thanks Doug!!! More

by SMWIESKAMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Pugh
November 29, 2022

The dealership is very clean and the people are really nice. They explained everything so I could understand it. More

by TSTHORP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
November 25, 2022

Very friendly and attentive to detail. Professionals all around. Service & Parts Department were a great experience as well. More

by cameronsmith22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Franks, Eric Harris, Emily Armstrong
November 24, 2022

Wow! This was a WOW factor from start to finish with Grant. We had a couple of trade-ins that we wanted to trade in for a new SUV and we got exactly what More

by RES1983
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Bogart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Edkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2022

I have never purchased a car from any dealer that did not give me oil changes car washes in twice a year wax for the first year I didn’t see where I was given any extra bonuses at all for buying from you tha More

by cacurry
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Steve Daly
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2022

Great to deal with. Everyone was friendly. The waiting room had everything you need while you wait. Thanks. More

by retta.49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
Nov 21, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for visiting our service department and for leaving kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. Sincerely, The Ed Morse Chevy Buick GMC Team

November 17, 2022

They did a great job showing me what they had and were great to work with. I will recomend the to all my freinds. More

by dukeofearl1949
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Bogart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Ed Morse Chevy Buick GMC Team

November 14, 2022

Great place to do business they did a great job in all aspects of the sale More

by bud.maas.concrete
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Bogart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
MC Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Franks, Eric Harris
Nov 21, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ed Morse Chevy Buick GMC Team

November 11, 2022

My appointment was scheduled for the 18th of November. It was canceled the same day we scheduled because we were told that the dealership was not going to honor the prepaid maintenance plan that we had More

by ridefortwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Freddy ortiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Ed Morse Chevrolet Buick GMC responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Ed Morse Chevy Buick GMC Team

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