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Ed Morse Chevrolet Buick GMC

Muscatine, IA

4.7
755 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE "Dealer of The Year" ~ Automotive News "Quality Dealer" ~ Time Magazine "Cadillac Dealer of the Year" ~ (multiple recipient) "Cadillac Certified Elite Service Dealer" ~ (multiple years) "Honda President's Award" ~ (multiple recipient) "Mazda President's Council" ~ (multiple recipient) "Toyota Chairman's Council" ~ (multiple recipient) "Jack Smith Leadership Award" ~ General Motors (multiple recipient) "National Dealer of the Year" ~ DealerRater "Consumer Satisfaction Award" ~ DealerRater (multiple recipient) "Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient) "South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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501 U.S. 61 BUSINESS

Muscatine, IA

52761

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Showing 755 reviews

January 27, 2023

Hard to get used to the name change but the service has been very helpful. Will always check you out when we need oil changes or a different car or truck. More

by coderjcr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MC Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, The Ed Morse Chevy Buick GMC Team

January 26, 2023

Very friendly staff. They did a great job explaining On star and My Chevrolet I drove 3 hours to get our vehicle and will again Thanks More

by cjjeep78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : He helped Max with Onstar did very nice job can’t remember name, Max Freilinger
Jan 31, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, The Ed Morse Chevy Buick GMC Team

January 25, 2023

Explained the work done completely. Also answered questions on the bill in detail concerning a coupon. More

by Corey_frad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Na, Emily Armstrong
Jan 31, 2023 -

Ed Morse Chevrolet Buick GMC responded

Corey, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Sincerely, The Ed Morse Chevy Buick GMC Team

January 25, 2023

I enjoyed my experience searching for a vehicle and completing the lease process. Very thorough vehicle explanation of features. More

by GTBOGART
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Bogart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Ed Morse Chevrolet Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Ed Morse Chevy Buick GMC Team

January 20, 2023

The dealership installed a chip for my heated seats, which was a shortage when I purchased my new vehicle. When it was available, they called me promptly and we scheduled a time for it to be installed. More

by bnpeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, The Ed Morse Chevy Buick GMC Team

January 20, 2023

I found the salesman Bill Bedenbender to be very accommodating and quite pleasant to deal with. He was knowledgeable about the vehicle and explained the functions of the vehicle extensively. I highl More

by rss8982
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Bogart
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Bedenbender
Jan 31, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Bill was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, The Ed Morse Chevy Buick GMC Team

January 19, 2023

Very easy to work with,. Not the high pressure of some places, was really kind of nice More

by plgafeller
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Mussehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Droessler
Jan 31, 2023 -

Ed Morse Chevrolet Buick GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Ed Morse Chevy Buick GMC Team

January 15, 2023

Salesman Andrew Armstrong was very friendly, knowledgeable, courteous. explained the functious until I was comfortable with the accessories, made the best deal available, very happy I took the More

by deckertack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Bogart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skip Armstrong
Jan 17, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Ed Morse Chevy Buick GMC Team

January 15, 2023

Excellent staff! ! Best service I’ve ever experienced from all departments .. will definitely recommend to other More

by KFRANKS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Franks, Eric Harris, Bob Droessler, Emily Armstrong
Jan 17, 2023 -

Ed Morse Chevrolet Buick GMC responded

We cannot thank you enough for your wonderful review of Ed Morse Chevrolet Buick GMC Muscatine (MICB) and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Ed Morse Chevy Buick GMC Team

January 13, 2023

Quick, convenient, kind , and communicative. What else can you ask for - other than “no charge,” lol More

by jjr2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Armstrong
Jan 17, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ed Morse Chevy Buick GMC Team

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