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Ed Morse Chevrolet Buick GMC

Muscatine, IA

Overview
Employees
Reviews
Vehicles
4.7
697 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE "Dealer of The Year" ~ Automotive News "Quality Dealer" ~ Time Magazine "Cadillac Dealer of the Year" ~ (multiple recipient) "Cadillac Certified Elite Service Dealer" ~ (multiple years) "Honda President's Award" ~ (multiple recipient) "Mazda President's Council" ~ (multiple recipient) "Toyota Chairman's Council" ~ (multiple recipient) "Jack Smith Leadership Award" ~ General Motors (multiple recipient) "National Dealer of the Year" ~ DealerRater "Consumer Satisfaction Award" ~ DealerRater (multiple recipient) "Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient) "South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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501 U.S. 61 BUSINESS

Muscatine, IA

52761

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Showing 697 reviews

April 17, 2024

Gavin made the process of buying a car very fast. He is clearly very dedicated to customer satisfaction. More

by Mk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Freilinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Ed Morse Chevrolet Buick GMC responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Gavin was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Ed Morse Chevy Buick GMC Team

April 17, 2024

They were very kind and helpful; I sincerely appreciated that they didn't try to create or insist I fix unnecessary repairs compared to other places I have been. More

by jonathan.cox.365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you so much, Jonathan, for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ed Morse Chevy Buick GMC Team

April 17, 2024

I always have great customer service with every visit. They get me in and out very fast and do an excellent job on inspection. More

by kirkh
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Ed Morse Chevrolet Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Ed Morse Chevy Buick GMC Team

April 16, 2024

Excellent service with the team at this location, local feel and aware of my preferences and needs. More

by CAROL.REYNOLDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Ed Morse Chevrolet Buick GMC responded

We really appreciate your feedback, Carol. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Ed Morse Chevy Buick GMC Team

April 12, 2024

Although repairs were not able to be completed at this visit, Elizabeth kept me informed, had answers to my questions and has my appointment st up for when the part does arrive. More

by JLJHNSTN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were kept informed and had answers to your questions. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Ed Morse Chevy Buick GMC Team

April 11, 2024

I always have great customer service with every visit. They get me in and very fast and do an excellent job on inspection. More

by kirkh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Wittmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Reinsager
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Ed Morse Chevy Buick GMC Team

April 10, 2024

They were short handed and it would have been nice to receive a phone call that our vehicle service would be delayed. We made plans around our 10am appt but the vehicle was not done until 1pm. Once ar More

by BATESDC5
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Ed Morse Chevrolet Buick GMC responded

We apologize for any inconvenience you experienced. We understand how frustrating this can be and we are doing our best to ensure that all customers receive timely service. Please let us know if there is anything else we can do to help. Sincerely, The Ed Morse Chevy Buick GMC Team

April 10, 2024

Very friendly and knowledgeable service department. Nice office dept people Work done in reasonable time period More

by ZORICHC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Ed Morse Chevy Buick GMC Team

April 07, 2024

We had a very pleasant buying experience. Steve was very helpful and worked with us to explain in detail all the features of our new vehicle. More

by MAVESING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Steve does for Ed Morse Chevrolet Buick GMC and our customers. Hope to see you again soon! Sincerely, The Ed Morse Chevy Buick GMC Team

April 06, 2024

So happy that I was able to get the truck that I wanted. Thanks to Freddy and Jim Henderson More

by mgraham10
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Ed Morse Chevy Buick GMC Team

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