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Ed Martin Chevrolet Cadillac

Anderson, IN

4.8
292 Reviews
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5400 S Scatterfield Rd

Anderson, IN

46013

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Showing 292 reviews

August 04, 2024

We bought a used car a little over a year ago from Elijah. We went to trade it in yesterday and found out that the CarFax shows an accident on it. He sent me screenshots of the CarFax via text message More

by NOTHAPPY
Recommend Dealer
No
Employees Worked With
Elijah Williamson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2024 -

Ed Martin Chevrolet Cadillac responded

Hi, this is Clay Thompson, General Manager, at Ed Martin Chevrolet. I’m very sorry to hear that you’re upset. Would you please supply the VIN in question? I’d really like to look into this and see if there’s anything we can do to help out. Again, I’m sorry to hear you’re upset and I look. Forward to trying to help rectify this situation.

Aug 06, 2024 -

NOTHAPPY responded

I responded Privately with the VIN within minutes of getting the response, and am still waiting to hear back.

Aug 06, 2024 -

NOTHAPPY responded

They deducted $4000 because of the CarFax because they didn't know what the damage was. We were at the table doing the deal when we got the news.

Aug 06, 2024 -

Ed Martin Chevrolet Cadillac responded

Again, I apologize it happened. There is no way they should have deducted $4000 for minor cosmetic damage. The Carfax clearly shows that it was minor cosmetic damage and nothing structural.

August 04, 2024

Gavin was Easy to work with and dealership was a pleasure also, Helped setting up apps and assisted with GM paperwork. More

by Ayres03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavin DeLong
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Ed Martin Chevrolet Cadillac responded

Thank you for your business and for your kind feedback on our team and dealership! Have a great summer, and enjoy your beautiful new Chevrolet!

August 03, 2024

Gavin is the best car salesman I've ever dealt with! Very easy buying experience. He goes above and beyond and so does the rest of his team! More

by athomason2011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin DeLong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2024 -

Ed Martin Chevrolet Cadillac responded

Thank you for your business and kind feedback of our team and dealership! Have a great summer and enjoy your beautiful Chevrolet!

July 30, 2024

Fantastic and prompt service from jeff! The entire process was seamless and they are so respectful of your time More

by pm53zwitter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Armstrong
Jul 30, 2024 -

Ed Martin Chevrolet Cadillac responded

Thank you for your business and wonderful feedback! Enjoy your new vehicle and have a great summer!

July 28, 2024

I have bever had a better experience buying a truck than w Jeff Armstrong He is simply the best More

by Smueller20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Armstrong
Jul 28, 2024 -

Ed Martin Chevrolet Cadillac responded

Thank you for your business and for sharing your positive experience! Have a great summer, and enjoy your new vehicle!

July 27, 2024

START YOUR CAR JOURNEY HERE! !! I work hard for my money, and let me tell y'all something, Ed Martin is MY ONLY CHOICE when purchasing a vehicle. Gavin and the entire car team More

by LOLA LOVE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavin DeLong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Armstrong
Jul 27, 2024 -

Ed Martin Chevrolet Cadillac responded

Thank you so much for your fantastic review! We're thrilled to hear that Ed Martin is your top choice for purchasing a vehicle. Gavin and the entire team strive to provide our customers with the best service and selection, and your kind words mean the world to us. We're grateful for your support!

July 25, 2024

Jeff is Ana amazing salesman and worked hard to get us the price we wanted. We could not be happier! More

by Dusty Neal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Armstrong
Jul 25, 2024 -

Ed Martin Chevrolet Cadillac responded

Thank you for your business and kind feedback! Enjoy your new vehicle!

July 25, 2024

This was our first time working with Jeff, and he will be the only one we work with from now on. The experience was top notch. He went above and beyond to find us exactly what we wanted. When we went to buy More

by jenny_lewis22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Armstrong
Jul 25, 2024 -

Ed Martin Chevrolet Cadillac responded

Thank you for your business and for sharing your wonderful experience! Your recommendation means a lot to us, and we agree—Jeff is fantastic! We're glad to know you'll be working with him again in the future. Enjoy your new Chevrolet!

July 24, 2024

Staff is so cool and friendly! Definitely felt appreciated and taken care of! Great experience- will recommend! More

by jkroper01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavin DeLong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Beeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

Ed Martin Chevrolet Cadillac responded

Thank you for your business and kind feedback! Enjoy your new vehicle!

July 23, 2024

Gavin was very personable and not pushy at all! I liked that he was respectful of my price range as well. Very honest and takes his time with the customer, even if it’s after hours. I will send any More

by Leah Eaks
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavin DeLong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Ed Martin Chevrolet Cadillac responded

Thank you for your business and for sharing your positive experience! Enjoy your BMW, and we appreciate your recommendation to friends and family!

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