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Ed Martin Chevrolet Cadillac

Anderson, IN

4.8
288 Reviews
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5400 S Scatterfield Rd

Anderson, IN

46013

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Showing 288 reviews

June 14, 2021

Clay is a professional, respectful, caring human being. He will be transparent and do everything in his power to give you a great experience everytime! More

by david_wilson2014
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Ed Martin Chevrolet Cadillac responded

Thank you so much for your wonderful review of Clay and our dealership! We truly appreciate your business and look forward to working with you again.

June 14, 2021

I worked with Clay and purchased my Pilot from him at a different store. The deal I worked with him is the best I have received over the years. He is helpful and to the point. More

by Tasteh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Ed Martin Chevrolet Cadillac responded

Thank you so much for your wonderful review of Clay and our dealership! We truly appreciate your business and look forward to working with you again.

March 03, 2021

I bought from Clay several years ago and the experience was awesome! Currently looking for another vehicle! I will make the drive to Indiana from Wisconsin to work with him too! More

by kosborne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Ed Martin Chevrolet Cadillac responded

Thank you so much for your wonderful review of Clay and our dealership. We look forward to working with you for many years to come. Welcome to the Ed Martin Chevrolet Cadillac family!

December 31, 2020

I brought my mother in to purchase a new car. We were approached by salesman John Ramsey, who was not wearing a mask, but did don one AS he was approaching us. He told us to have a seat at his desk, and More

by MrGabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Ramsey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Ed Martin Chevrolet Cadillac responded

Dear Mr. Gabe; Our goal is always a 5-star experience. Please reach out to our General Manager, Brad Latinonvich at your earliest convenience. We would like to speak to you about what happened and to assist you. Thank you! Brad Latinonvich can be reached at blatinovich@edmartin.com and (765) 642-8001

Jan 15, 2021 -

MrGabe responded

No thank you! That level of rudeness and arrogance says enough.

December 26, 2020

Bryce has been in contact with me for a while now helping me find the perfect vehicle. He never got frustrated with me contacting him and never buying. He called me to tell me about the vehicle I ended up pu More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryce Benefiel
Dec 26, 2020 -

Ed Martin Chevrolet Cadillac responded

Thank you so much for your wonderful review of Bryce and our dealership. We truly appreciate your business and look forward to working with you for many years to come. Enjoy your new vehicle!

December 10, 2020

John made our visit pleasant, easy, fast and enjoyed talking with him. I’ve been to other dealerships to buy cars and this was by far the best experience because we didn’t get pushed around or talked do More

by Sadwyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Ed Martin Chevrolet Cadillac responded

Thank you so much for your wonderful review of John and our dealership. We look forward to working with you and your wife again!

August 23, 2020

Brent was polite ...smart...and very aware of what my concerns were...he was great!!! ..and explained all my questions in great detail....!!Terry Walker More

by coach.mikewalker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Bramwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard "Rich" Keck
Aug 23, 2020 -

Ed Martin Chevrolet Cadillac responded

Thank you for your wonderful review of Brent and our dealership team. We truly appreciate your business and look forward to working with you for many years to come!

May 20, 2020

Alex Witham was my Salesman. I had contacted Ed Martin Alex Witham was my Salesman. I had contacted Ed Martin Cadillac on their website on 05-17-2020 regarding a 2016 Cadillac CTS they had for sale. And More

by Anthony A Thomas
Recommend Dealer
Yes
Employees Worked With
Rick Alford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Latinonvich , David Hagan, Alex Witham, Richard "Rich" Keck
May 20, 2020 -

Ed Martin Chevrolet Cadillac responded

Dear Anthony; Thank you so much for your wonderful review of Alex and our sales team at Ed Martin Chevrolet Cadillac! We truly appreciate your business and look forward to working with you for many years to come. Welcome to the Ed Martin family!

March 04, 2020

After questioning their service diagnosis they then lied and changed their diagnosis so I would have to pay for service on a truck under full warranty and only 46,000 miles. I will never deal with this comp More

by Morethanluckfarm
Recommend Dealer
No
Employees Worked With
Kyle Johnson
Mar 04, 2020 -

Ed Martin Chevrolet Cadillac responded

Customer satisfaction is our #1 priority. Please contact me at 317-374-2426 to discuss this situation. If for some reason I do not answer please leave a message and I will call you back as quickly as possible. Sincerely, Kathryn Cameron Service and Parts Director for the Ed Martin Automotive Group.

February 11, 2020

Alex has been my car sales guy since 2011. He has always found me great vehicles at a fair price. He does a great job and I will never use another. Loyalty matters, and I am happy to call Alex my guy. More

by Eric.smith5477
Recommend Dealer
Yes
Employees Worked With
Alex Witham
Feb 11, 2020 -

Ed Martin Chevrolet Cadillac responded

Dear Eric; Thank you so much for your wonderful review of Alex and our dealership! We appreciate your business and loyalty and look forward to working with you for many years to come.

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