Ed Martin Acura | Page 49

Low pressure, yet professional Will was easy to work with and very knowledgeable... don’t have a bad word to say about him. The finance guy (David I believe) was transparent as well Will was easy to work with and very knowledgeable... don’t have a bad word to say about him. The finance guy (David I believe) was transparent as well but I felt some of the numbers were not worked in my favor when it was all said and done. All in all, had a great experience. More

Great Sales Experience My wife and I were looking for a new car and visited Ed Martin Acura. There we met Burt Rabell, sales associate who did an excellent job of taking us My wife and I were looking for a new car and visited Ed Martin Acura. There we met Burt Rabell, sales associate who did an excellent job of taking us through the Acura product line. He worked to understand out needs and then suggested two models for us to look at. He brought both vehicles for us to test drive. Throughout the process Burt offered excellent advice, answered all our questions, all in a non pressured professional environment. We would strongly suggest you ask for Burt Rabell when you visit Ed Martin Acura for a truly great sales experience. More

Great experience! Karen was very helpfull and patient. She always took extra time to answer our questions and give additional detail and was always quick to respond to Karen was very helpfull and patient. She always took extra time to answer our questions and give additional detail and was always quick to respond to any communication. We never felt pressured during the process and truly appreciate her help! More

Great customer experience It was a very pleasant buying experience with Bert and Sean. I am very happy with the car, the price, and the atmosphere. Thanks again. It was a very pleasant buying experience with Bert and Sean. I am very happy with the car, the price, and the atmosphere. Thanks again. More

No pressure sales Bert was more than willing to help me get in the right vehicle for the right price. I feel like I got a great car and it was due to Bert's willingness Bert was more than willing to help me get in the right vehicle for the right price. I feel like I got a great car and it was due to Bert's willingness to make it happen. More

Help with no pressure I really appreciated advice with no upselling. Very helpful and efficient. Definitely appreciated set up help and run through of features. Completely I really appreciated advice with no upselling. Very helpful and efficient. Definitely appreciated set up help and run through of features. Completely satisfied and pleased. More

Best Customer Experience Ever at A Car Dealer! Karen Collis was my Sales Consultant st Ed Martin Acura. She was informative, friendly, helpful, responsive, attentive, and really trustworthy throug Karen Collis was my Sales Consultant st Ed Martin Acura. She was informative, friendly, helpful, responsive, attentive, and really trustworthy throughout the entire process of my buying my awesome car, which was important to me as an out of state buyer who was conducting business long distance over the phone over several days in which a family member of mine had a serious medical emergency. Karen was so patient and friendly and had such a trust-inspiring manner about her that not only did I buy the car sight unseen, but I drove five hours to pay for it and pick it up. Even after the sale was completed, karen followed up to make sure my trip home was smooth and to find out how my son liked the car. Everyone I met and dealt with at Ed Martin Acura had the same friendly, non-aggressive, trust-inspiring manner about them and the whole experience made me feel as if I was buying a car from a trusted friend. I love the car, feel that I got a very fair price for it, and wouldn't hesitate to drive five hours to buy a car from Karen Collis and Ed Martin Acura again. Thank you so much, Karen! More

Customer Service I bought my very first Acura from Bert in 2012 and am going to definitely return to him this year to purchase my second Acura RDX. He has always been I bought my very first Acura from Bert in 2012 and am going to definitely return to him this year to purchase my second Acura RDX. He has always been friendly and helpful throughout the purchase. This dealership has always been courteous and knowledgeable any time throughout the routine maintenance of owning my Acura RDX! Everyone is very polite !! More

Experience 2018 This is the fourth vehicle I have leased from Ed Martin Acura. My experience has been wonderful. The associates are courteous, knowledgeable, patie This is the fourth vehicle I have leased from Ed Martin Acura. My experience has been wonderful. The associates are courteous, knowledgeable, patient, and professional. They make the car buying experience a painless pleasure. I will continue going to Ed Martin Acura for all future transactions. Bert Rabell is the best car associate I have ever had. More

BERT IS GREAT/FITS THE ACURA EXPERIENCE THIS IS OUR SECOND ACURA PURCHASE.; THE EXPERIENCE WITH THE SALES STAFF AND FINANCE PROFESSIONALS WAS AGAIN EXCELLENT; THEY ARE TOTALLY CUSTOMER ORIEN THIS IS OUR SECOND ACURA PURCHASE.; THE EXPERIENCE WITH THE SALES STAFF AND FINANCE PROFESSIONALS WAS AGAIN EXCELLENT; THEY ARE TOTALLY CUSTOMER ORIENTED, AND GO ABOVE AND BEYOND TO MEET YOUR NEEDS. More