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Ed Martin Acura
Indianapolis, IN
536 Reviews
If you’re looking to save on your next car but still want to enjoy the luxury a brand-new Acura provides, you’re in luck with the Certified Pre-Owned Acura program at Ed Martin Acura. Our dealership maintains a vast selection of vehicles that qualify for this program, all of which have gone through a 182-point inspection to ensure only the highest quality vehicles make the cut. What’s more, buying a certified pre-owned Acura means you’ll get warranty coverage, roadside assistance, and many other perks typically associated with new vehicles. Learn more about the advantages associated with the certified pre-owned Acura program at Ed Martin Acura, and visit us to get set up with the Acura of your dreams!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 536 reviews
July 27, 2019
Understanding the new 2020 RDX Working with Bert Rabell was so helpful. Understanding the way everything is computerized can be a little overwhelming to my age (63) and my husbands Working with Bert Rabell was so helpful. Understanding the way everything is computerized can be a little overwhelming to my age (63) and my husbands age (74). Bert was very patient and thorough in his explanation. He spent alot of time with us. He was ready to answer any questions we had. And told us to contact him with any further questions. We are very happy with the RDX. The staff at Ed Martin Accura is and always has been top of the line. And we really appreciate that. We had an MDX before. The service department, especially Jolene has always taken great care of us. When we decided to purchase the RDX, Gabe Greene listened to our wants and delivered perfectly. Sincerely Theresa and Bob Vondielingen More
by rdx theresa and bob
Employees Worked With
Gabe Greene, Bert Rabell, Bryce Toll
July 27, 2019
RDX lease Audrey made our trip to Ed Martin Acura such a pleasure. She is very knowledgeable and always made sure we understood everything presented to us. Audrey made our trip to Ed Martin Acura such a pleasure. She is very knowledgeable and always made sure we understood everything presented to us. More
by Nette2172
Employees Worked With
Gabe Greene, Audrey Green, Bryce Toll
July 26, 2019
Great Experience Bert made the buying experience very easy and enjoyable. He took the time to explain everything and is very committed to the customer. Would definitel Bert made the buying experience very easy and enjoyable. He took the time to explain everything and is very committed to the customer. Would definitely recommend him to anyone looking to purchase a new car. More
by abuck27
Employees Worked With
Bert Rabell
July 21, 2019
Awesome Audrey Audrey asessed my needs and budget and promptly compiled the best available options, and helped me sort through the owner and maintenance information Audrey asessed my needs and budget and promptly compiled the best available options, and helped me sort through the owner and maintenance information to select the right vehicle for my family. She was quick and thorough and made me feel confident I chose well. More
by Ajd
Employees Worked With
Audrey Green
July 20, 2019
I really appreciate the time Audrey gives to me as a client. I came to Acura to buy a new RDX and as I have dealt with Audrey green before I wanted to work with her. She is very knowable about the cars and there I came to Acura to buy a new RDX and as I have dealt with Audrey green before I wanted to work with her. She is very knowable about the cars and there features. She is good at explaining the features and is available if you have questions. Once you leave with your car you are not on your own. She is just a phone call away. More
by Barb328
Employees Worked With
Audrey Green, Elizabeth Moritz
July 19, 2019
Acura Family We bought our first Acura in 2006. We just traded it and we stayed with Acura because the service can’t be beat. The service attendant said they we We bought our first Acura in 2006. We just traded it and we stayed with Acura because the service can’t be beat. The service attendant said they were glad we were staying part of the Acura Family. More
by Annie25
Employees Worked With
Gab the General Manager, Audrey Green
July 19, 2019
Exceptional service Audrey Green I normally don’t do reviews but it would be an injustice not to! Ed Martin has a real gem with Audrey, she was attentive with our needs and listen thr I normally don’t do reviews but it would be an injustice not to! Ed Martin has a real gem with Audrey, she was attentive with our needs and listen through out the process. Audrey didn’t try to sell me a car, she sold me the best experience purchasing a car I’ve ever had in 40yrs. usally ill spend hours a days negotiating no need to, Audrey listened. If you want a great experience buying a car reach out to Audrey you can’t go wrong. Funny part was I had no intentions to buy a car that day. Maria and Marty More
by MDXspecial
Employees Worked With
Audrey Green, Bryce Toll
July 18, 2019
Integrity sorely lacking! Established a dialog with Will Fitzsimmons in an attempt to purchase a used 2017 Accura RDX on 7-18-2019. We agreed on an appointment time of 11:30 A Established a dialog with Will Fitzsimmons in an attempt to purchase a used 2017 Accura RDX on 7-18-2019. We agreed on an appointment time of 11:30 AM for me to test drive the car and complete the purchase. I was driving to the dealership from Louisville, KY. A 2.5 hour trip. Halfway through the trip I received a phone call from Will stating that the car had been sold the morning we were supposed to meet. Needless to say, that was very frustrating and disappointing. At no time during our discussions did Will indicate the car may not be available due to it being sold before I could get there. Nor did he offer me any option to hold the car. I guess the bottom line on this experience is that I expected more from a salesman and dealership that sells high-end vehicles like the Accura. More
by Regular Joe
Employees Worked With
July 17, 2019
Don't Trust - MDX $369mo w/ $0 down turns into $4,414 down Called about their current promotion. Home page of Ed Martin Acura clearly states $369/mo with zero down. After "talking to my manager", Karen calle Called about their current promotion. Home page of Ed Martin Acura clearly states $369/mo with zero down. After "talking to my manager", Karen called back and said that it was $369/mo with $4,414 down. You have to qualify as recent grad, military AND have a loyalty promotion. This dealership should be ashamed of themselves. There is no such deal as they are advertising. I would like to know how many people have ever qualified for the "DEAL" they are advertising. UPDATE: Sales manager (Gabe Greene) called me and told me that he would sue me if I didn't take down the review. I revised my language. This is a shameful dealership. All information above is accurate. More
by RHofIndy
July 15, 2019
Outstanding Audrey was an absolute pleasure to work with and I could not be happier with my purchase. She was extremely patient, accommodating, and professional a Audrey was an absolute pleasure to work with and I could not be happier with my purchase. She was extremely patient, accommodating, and professional and made the entire buying process a breeze. Thank you, Audrey! You are simply the Best! More
by AKA
Employees Worked With
Audrey Green
