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Ed Martin Acura

Indianapolis, IN

4.8
529 Reviews
If you’re looking to save on your next car but still want to enjoy the luxury a brand-new Acura provides, you’re in luck with the Certified Pre-Owned Acura program at Ed Martin Acura. Our dealership maintains a vast selection of vehicles that qualify for this program, all of which have gone through a 182-point inspection to ensure only the highest quality vehicles make the cut. What’s more, buying a certified pre-owned Acura means you’ll get warranty coverage, roadside assistance, and many other perks typically associated with new vehicles. Learn more about the advantages associated with the certified pre-owned Acura program at Ed Martin Acura, and visit us to get set up with the Acura of your dreams!
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3800 E 96th St.

Indianapolis, IN

46240

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Showing 529 reviews

July 18, 2019

Integrity sorely lacking! Established a dialog with Will Fitzsimmons in an attempt to purchase a used 2017 Accura RDX on 7-18-2019. We agreed on an appointment time of 11:30 A More

by Regular Joe
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Will Fitzsimmons
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2019 -

Ed Martin Acura responded

Dear Joe; While we understand your frustration we are happy to keep you informed as to when another arrives. In the meantime, please call Gabe Greene our General Manager at 317-706-1925 to discuss other options. Thank you!

July 17, 2019

Don't Trust - MDX $369mo w/ $0 down turns into $4,414 down Called about their current promotion. Home page of Ed Martin Acura clearly states $369/mo with zero down. After "talking to my manager", Karen calle More

by RHofIndy
Price
Recommend Dealer
No
Employees Worked With
Karen Collis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe Greene, Scott Blewett
Jul 17, 2019 -

Ed Martin Acura responded

RHofIndy; I want to make it very clear I never threatened to sue you if you did not remove the review of our store, but that I would sue you for libel based on your false written statements if you did not remove those. If you would like to speak to me further about this situation, please reach out to me via email at ggreene@edmartin.com. Gabe Greene General Manager

July 15, 2019

Outstanding Audrey was an absolute pleasure to work with and I could not be happier with my purchase. She was extremely patient, accommodating, and professional a More

by AKA
Recommend Dealer
Yes
Employees Worked With
Audrey Green
July 15, 2019

Great sales team I have been purchasing cars since I was 19yrs old Audrey made this sales process very easy experience buying a car has always been like pulling teeth More

by autumn_clarkers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Audrey Green
July 12, 2019

Great New Car Buying Experience Ed Martin was a great, non high pressure car buying experience! They certainly care about the long term customer relationship, while getting a fair de More

by golfrainman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Rabell, Elizabeth Moritz
July 10, 2019

Great experience when purchasing my used car. Bert Rabell was very helpful and made me feel right at home. Very personnel and professional. I had a couple of issues and he addressed them immedia More

by mdoherty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bert Rabell
July 03, 2019

Dennis Novales in Sales Dept. In a world of fast-paced car sales and decisionmaking, trust Mr. Dennis Novales for his careered advice and recommendations. His knowledge and sinceri More

by RB
Recommend Dealer
Yes
Employees Worked With
Dennis Novales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joleen, Scott Blewett
June 22, 2019

Relaxed and informative Audrey was great to work with and very knowledgeable. She knows Acura inside and out and was very honest and straightforward to deal with over several More

by Jmac77
Recommend Dealer
Yes
Employees Worked With
Audrey Green
June 19, 2019

Just right. mate Simply excellent experience, made car buying easy, except now I have to pay for it! Ha! Karen and Elizabeth were just right, got the job done More

by ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Collis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth Moritz
June 16, 2019

Great buying experience Karen was very professional and knowledgeable from start to finish with my purchase. I felt I made a great choice after buying from Ed Martin Acura an More

by EmClem12
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Collis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth Moritz
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