Ed Martin Acura

Ed Martin Acura Indianpolis could not have been a smoother experience for me. I was greeted within 30 seconds by Aaron Smith and helped for the next four hours until my purchase of the TLX. Not only smoother experience for me. I was greeted within 30 seconds by Aaron Smith and helped for the next four hours until my purchase of the TLX. Not only did Aaron answer any question we had, he seemed to know everything about the cars available, provided ample help when needed, and made us feel at home in the store. I am enjoying my car so much each time I use it, and cannot thank Ed Martin Acura as well as Aaron enough for this experience. More

The first time I inquired about my extended Zurich Warranty I did not get the answers and support I was expecting. After I contacted the general Mgr, everything changed Warranty I did not get the answers and support I was expecting. After I contacted the general Mgr, everything changed More

We had an excellent experience working with Audrey at Ed Martin Acura. The process was efficient and Audrey was quick with responses to our questions. We are very happy with our new vehicle! Martin Acura. The process was efficient and Audrey was quick with responses to our questions. We are very happy with our new vehicle! More

I'm from Denver, CO, and had my 2017 RDX AWD stolen in March, before heading to Indiana. It was recovered, but was totaled. I was searching the internet for a newer RDX, in the Indianapolis area, wh March, before heading to Indiana. It was recovered, but was totaled. I was searching the internet for a newer RDX, in the Indianapolis area, when I came across a 2019 Performance Red RDX AWD w/Advanced package that Ed Martin Acura was advertising. I gave them a call and spoke to Will Fitzsimmons. He confirmed it was still available so, I gave a deposit over the phone without actually seeing, or test driving the RDX 2 days later, I went to Ed Martin Acura to test drive and visually inspect the car. To my surprise, it was on the dealer showroom floor. I asked for Will, he knew every aspect to the RDX. He showed and explained to me every feature, and then some. Even on the test drive, he answered ALL my questions. I've bought quite a few vehicles from dealerships since the 80's and Will Fitzsimmons was the most knowledgeable salesman I have ever came across. Will's a really friendly, a down to earth person, type of guy. Even as I was waiting to sign the paperwork, Will sat with me in my, soon to be RDX, and was going over programming/customization of settings and erasing previous settings. Ed Martin Acura should be proud to have someone like Will on their sales team. If anyone I know here in the Indianapolis area is thinking about buying an Acura, I recommend Ed Martin Acura and ask for Will Fitzsimmons, you won't regret it. . More

Will was very easy to deal with and straight to the point. If you want a non pushy salesman that listens to your needs he is the guy! The process was quick and easy. Thank you for your help will! Lovin point. If you want a non pushy salesman that listens to your needs he is the guy! The process was quick and easy. Thank you for your help will! Loving the 2014 Acura MDX More

I love the suv and Dennis is absolutely amazing at what he does it was a very quick buy he was very professional and very very helpful with helping me get exactly what I wanted and needed. I will definitel he does it was a very quick buy he was very professional and very very helpful with helping me get exactly what I wanted and needed. I will definitely be coming here again I loved the experience and I'm very satisfied with the suv I bought! If you go to edmartin Acura request Dennis he delivers EXCELLENT customer service! More

Audrey was incredibly helpful and courteous. Never felt pressured at all! We appreciated her knowledge and honesty. She made the our car buying experience seamless! Thank you! Never felt pressured at all! We appreciated her knowledge and honesty. She made the our car buying experience seamless! Thank you! More

Dennis was very accommodating and helpful throughout the process of picking out a car with me. He answered all of my questions and addressed all of my concerns while providing excellent customer service! process of picking out a car with me. He answered all of my questions and addressed all of my concerns while providing excellent customer service! More

Acura was a pleasant place to come and do business, there was no pressure to do anything but to check out and test the cars we were interested in. there was no pressure to do anything but to check out and test the cars we were interested in. More

Audrey was great from our first discussions over the internet, phone through the in-person meeting for a test drive and procurement. Since we drove a considerable distance to see/purchase the car it wa internet, phone through the in-person meeting for a test drive and procurement. Since we drove a considerable distance to see/purchase the car it was very important that we were provided with truthful details, which we were. Honestly one of the best salespersons I've dealt with in over 40+ years of buying cars. My only knock on the dealership was that it took considerable time to get the paperwork together to finalize the deal (even though the finance person was very courteous and professional once the documents were prepared for signing). Overall, a very positive experience. Bob & Jennifer More