Economy Honda Superstore
Chattanooga, TN
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1,036 Reviews of Economy Honda Superstore
i was looking for a great deal on a used honda civic and i have been looking for about 2 months i didnt think i would have found it at dealership!but i did and my sales man clinton cooke was awesome!he made i have been looking for about 2 months i didnt think i would have found it at dealership!but i did and my sales man clinton cooke was awesome!he made the whole process short and sweet!i got a great price and a great car!!!!! More
Today I took my 2007 Honda Accord to Economy Honda for some work prior to selling the car to a family member. I have been having my car serviced there since moving to the area in 2007. While there, knowi some work prior to selling the car to a family member. I have been having my car serviced there since moving to the area in 2007. While there, knowing that the lease was due to expire in 3 months, I decided to look at 2012 Accords and see if I could get a good deal. I did! Salesman Shannon Harris was exceptionally helpful to me. He took a lot of time to explain features which differed from my 2007 Accord. Mr. Harris was very nice and easy to deal with. I will definitely recommend him and Economy Honda Superstore to family and friends. It was a good day!! Eileen M. Himes Chattanooga, TN More
Mr. Waymond L.Thompson, my sales representative, did a great job. He was courteous, respectful and gave me a very good trade-in value for my old car as well as an excellent ,discounted price on the new 20 great job. He was courteous, respectful and gave me a very good trade-in value for my old car as well as an excellent ,discounted price on the new 2012 CRV I purchased. This part of the process was very smooth and quick. This is my second vehicle purchased from Economy Honda (2008 Element,new), I use the excellent Service Department as well and have dealt with the dealership for over 4 years. Then came the tedious part of the purchase. The only issue I had with this car purchase was the extremely long time it took to get to and finish the actual financial part of the process. I waited at least 2 hours to get to a finance rep, then it took another hour with the finance rep,Ryan, who was in training. While trainee Ryan was extremely courteous and friendly, it was obvious to me that he was not completely familiar with efficiently expediting the buying process, extended warranty options and payment . Again, I was patient, but had to point out some problems/errors to him. I do not fault him at all, as the dealership management should have had mentored him during this process until he knew it cold. This was the exact opposite purchase experience than that which I had with my 2008 Element purchased from this dealership (quick and efficient). I am very familiar with the car buying process as this is my 11 Honda auto purchased. This took the longest to finish a purchase of any car in my lifetime, and I am 69 years old. Luckily for Economy Honda, I am an exceptionally patient person, and I knew they were busy on a Saturday. However, another customer may have become frustrated and left. This is meant as constructive commentary to the management of what I consider to be my favorite Car Dealership ever. More
I called David Haynes in esales who then hooked me up with Lynn Callaway. They were professional, and extremely helpful. They both made a car buying experience very pleasurable. Thanks, Steve Slater with Lynn Callaway. They were professional, and extremely helpful. They both made a car buying experience very pleasurable. Thanks, Steve Slater More
i would defintely recommend going to this dealership! john carlisle is a awesome salesman he's a great person in general. He helps you get what you want and doesnt pressure you into something you do not john carlisle is a awesome salesman he's a great person in general. He helps you get what you want and doesnt pressure you into something you do not wont or need. I had a great experience dealing with him. the amtposhere,the people are friendly makes you feel right at home i loved it!!!! if i could afford another car i would defintely go back tomorrow!!! More
A MUST! YOU MUST, MUST, MUST visit Economy Honda. We are a young family from Cumming, Georgia. We saw a used vehicle online at a GREAT price and drove up on a Friday evening (March 2, 2012). Little did are a young family from Cumming, Georgia. We saw a used vehicle online at a GREAT price and drove up on a Friday evening (March 2, 2012). Little did we realize we had driven into a massive hail storm. We had a six o' clock appointment and ran into the building hoping they would still be open in spite of the oncoming storm. Not only were they open, they welcomed us in and we quickly were able to complete a test drive. As the storm approached, they offered their staff the ability to go home. Our salesman, Clinton, stayed and helped us anyway. The staff was hilarious, they watched with anticipation as the hail started coming down outside. I can only imagine the terror of the owner of a car dealership in a hail storm!!! The sales manager went out of his way to run out and move our "new" used vehicle, so it didn't get any hail damage!!! We purchased our wonderful "new" used car quickly and with no hassle. There was a positive attitude from the whole staff. We had about 3 previous negative incidents with other dealerships, but Economy Honda went above and beyond expectations. We will not hesitate to drive the 2.5 hours from our home to do business with them again. THE BEST! dealership we have ever dealt with. Thanks Economy Honda!!!! More
We were immediately greeted by a friendly face. There was no pressure to buy one of their vehicles however he was there to answer any questions we had. Once we decided on a vehicle, the paper work was m was no pressure to buy one of their vehicles however he was there to answer any questions we had. Once we decided on a vehicle, the paper work was minimal as well as the wait time. I have always purchased from this store and will continue to make purchases from this store. More
I first started looking for new Hondas on line and worked with Kristina who extremelly helpful in trying to locate a car that met my needs. When I visited the dealership I worked with Brad and after alittle with Kristina who extremelly helpful in trying to locate a car that met my needs. When I visited the dealership I worked with Brad and after alittle discussion, we arrived at an acceptable figure. I have dealt with this dealership before and have been completely satisfied the level of the quality of work performed and with their knowledge of the autos I have been interested in. I highly recommend them to anyone. More
He actually listened to what I was looking for. Did not get smart with me and he knew how to approach the giving up the truck to a small car was going to be like. His patience on me buying the car was even get smart with me and he knew how to approach the giving up the truck to a small car was going to be like. His patience on me buying the car was even a bargain. He never gave up. He got us the deal the price we was expecting and even more. Great job Scottie!!!! More
Came in there because I had been contacted about them wanting to look at my current vehicle because of a need for used Hondas. Was greeted and waited on by manager and sales person within less than 5 min wanting to look at my current vehicle because of a need for used Hondas. Was greeted and waited on by manager and sales person within less than 5 minutes of arriving. Sales person was very helpful and knowledgeable about their vehicles, he was diligent in finding the vehicle that we were looking for. Once found he got right on our getting our deal "sealed" with the fair price for our trade and new vehicle. The finance manager worked with us on the payment and actually got our payment almost $50 than originally quoted. This was the most pleasant car buying experience that we have ever had. Excellent!! More