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Economy Honda Superstore
Chattanooga, TN
1,052 Reviews
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1,052 Reviews of Economy Honda Superstore
March 03, 2013
On February 20, 2013 I accompanied my granddaughter, a 26 yr old RN, to Economy Honda. She was interested in buying a new 2013 Honda Civic. The Salesman, Joe Williams, was very courteous and helpful. 26 yr old RN, to Economy Honda. She was interested in buying a new 2013 Honda Civic. The Salesman, Joe Williams, was very courteous and helpful. After a new car was selected the Salesman consulted with other Staff behind the glass windows in the showroom. He then informed my granddaughter and I Honda would finance the car at 1.9% interest rate and she WOULD NOT need a co-signer, We were somewhat concerned since she had very little credit history. She gave Economy Honda a $2000.00 deposit to hold the car until March 1st, 2013 on which date the purchase would take place. This is the date the new Georgia Vehicle Title law took effect. On March 1st, we arrived at Economy Honda at approximately 6 pm where we were met by the salesman Joe Williams. To make a long story short we waited around for over 2 hours before being called back to the office of the Financial Manager, Ryan Ziegler, who advised my granddaughter and I that because of her lack of Credit History Honda would not finance the car at 1.9% interest unless she had a co-signer. The only other alternative was to finance with some other Company at a much higher rate of interest. I agreed to co-sign with her due to the fact she desperately needed a car to use on her job as a Registered Nurse who travels daily throughout North Georgia. We agreed to buy the car despite the fact a $599 "Processing Fee" and $99 "PHANTOM FOOTPRINT" fee was added to the price of the car. My family and I had purchased three new Honda Accords from Economy Honda over the past few years and were always treated fairly. I could not believe the way we were treated this time. We were also pressured to buy additional things such as auto detailing, seat fabric treatment, extended warranty and some other add on. Despite informing the Salesman and Financial Manager we did not need or want these extra additions they would not let up until we threatened to cancel the sale and ask for the $2000 deposit be returned. As for myself, I will never buy another car from Economy Honda. This also goes for members of my family. My advice to the public is buyer beware. More
by rggreen1934
March 01, 2013
My overall experience at Economy Honda was great. Thanks to Corey Choate and John Carlisle and Josh Bowers. I am very pleased with my New Honda. I will recommend Economy Honda to my friends. Thanks, K to Corey Choate and John Carlisle and Josh Bowers. I am very pleased with my New Honda. I will recommend Economy Honda to my friends. Thanks, Kim Spence More
by chacha1
Employees Worked With
John Carlisle
February 14, 2013
Alfred was so nice and didn't talk down to me because I'm a woman. I have to say Alfred and Hank made buying my used car the most fun I've ever had in a dealership before. Kudos to both of them!! I'm a woman. I have to say Alfred and Hank made buying my used car the most fun I've ever had in a dealership before. Kudos to both of them!! More
by gvagott
February 12, 2013
We just bought our 3rd Honda Accord from Economy Honda. Jeff Newell was our sales consultant on our 2008 and our new 2013. Jeff, answered most of our questions over the phone so when we arrived at the dea Jeff Newell was our sales consultant on our 2008 and our new 2013. Jeff, answered most of our questions over the phone so when we arrived at the dealership we were ready to buy. We couldn't ask for a more knowledgeable, courteous and helpful consultant. We didn't require financial assistance, however, Hank Coyle proposed add-on options which were available for us to purchase. He was very friendly and personable and we bought 2 additional options and are happy with our decision. We plan to buy from Economy Honda in the future. More
by ljjohns1
February 04, 2013
My overall experience in purchasing my new Honda Accord was really good. Jeff Newell was very helpful in everything we needed. It was snowing really hard but it didn't matter, he still brought cars aroun was really good. Jeff Newell was very helpful in everything we needed. It was snowing really hard but it didn't matter, he still brought cars around for us to try out. I knew I wanted a new Accord, but I couldn't make up my mind about the color. It didn't matter to Jeff he gave me plenty of time. I wanted to look at a red Accord, but I didn't see one on the lot. I asked Jeff and he looked on the computer, found one and brought it up for us to test drive. I chose the red Honda and I am very pleased with my decision. I also knew what kind of payment I had in mind and he worked with us on this process. My husband bought a Honda Civic from Jeff in May 2012 and was happy with the friendly attitude and assistance so naturally when I decided to purchase a new car for myself I chose Jeff Newell. More
by donna eaton
Employees Worked With
Donna Eaton
January 24, 2013
We had a very good experience with Economy Honda. We We had a very good experience with Economy Honda. We left Guntersville AL that Saturday morning on our way to another dealer when I decided to give E We had a very good experience with Economy Honda. We left Guntersville AL that Saturday morning on our way to another dealer when I decided to give Economy Honda a call. Starting on the phone with Amanda Cannon , Amanda Phifer and Jeremy Holsomback , everyone was very easy to communicate with in a relaxed manner. When we arrived Jeremy turned us over to Jeff Newell because the place was swarming with customers . My wife and I appreciated Jeff's calm and pleasant demeanor . He was a pleasure to deal with! After we agreed on the particular CRV , Jeff turned us over to Pat Horton who is a professional at making you smile while you sign on the dotted line ! A+ Experience ! More
by snickster
Employees Worked With
Mark W Evans, Amanda Phifer
January 17, 2013
My wife and I were looking to see if a new car was right for us. We started with the 2013 Honda Fit, and then we looked at the 2013 Honda Civic. While we were out for our test drive Jeff took it upon hims for us. We started with the 2013 Honda Fit, and then we looked at the 2013 Honda Civic. While we were out for our test drive Jeff took it upon himself to bring up a 2012 Honda Civic (the last 2012 on the lot), the price on the car Jeff suggested was amazing, and we never would had thought about even looking at this car without Jeff's suggestion. We felt that we were treated with respect through the whole process, it was raining and Jeff even brought out an umbrella for us (a little goes a long way). We had a bad sales experience back in 2006 and we were hesitant coming back to Economy Honda, but we are really glad we gave them another chance, very happy, and a wonderful atmosphere. The best part was the no pressure which my wife and I always dislike when buying a car, we felt like we could trust Jeff to answer our craziest questions. Also wanted to mention how wonderful Ryan was, very friendly, helpful and easy to talk with. He explained to us everything from A-Z with regards to financing the car. He treated us with A+ quality service. More
by Igawa29
January 16, 2013
After looking for over three months for a good deal on a Crosstour, we found one on Economy's website. Drove from the Nashville area to be greeted by Jeff Newell. Jeff was extremely knowledgeable and polite Crosstour, we found one on Economy's website. Drove from the Nashville area to be greeted by Jeff Newell. Jeff was extremely knowledgeable and polite. We got a good price. Ryan Ziegler got us a good rate. Our experience at Economy was a very pleasant and well worth the drive. We are really satisfied with our purchase. Thanks again Jeff!! Sincerely Theresa & Robbie Elliott More
by Trigg
January 12, 2013
My husband and I were looking for the best deal on a Honda Pilot. We had done our research and discovered Economy Honda in Chattanooga. We live in Guntersville, AL which is about an hour and a half aw Honda Pilot. We had done our research and discovered Economy Honda in Chattanooga. We live in Guntersville, AL which is about an hour and a half away, not to mention Chattanooga is an hour ahead. We were excited about buying and I am impatient, so of course, I had to go that night. My husband got us preapproved from USAA for a loan and we decided we would drive up there that night. He made a VIP appointment. When we arrived, there was sales associates ready to wait on us. They were all very friendly. Jeff was the associate we were meeting with. He was extremely friendly and not pushy at all. He asked us what we were looking for and explained the options, etc. When it came to pricing, my husband and I were looking for a specific monthly payment. We had a trade in and that was what was going to allow us to get all the features we wanted but remain in budget. However, my trade in was valued lower than we expected. Jeff and Monte worked together to get it into our desired range. They beat USAA's interest rate which allowed our payments to be in budget. At this point, it was about 9:00 pm on a Friday night. They had closed an hour ago, but they never looked irritated or annoyed we were still there. They were very patient with us. After we agreed on the price, we started the financing process. Of course this is where they offer you extended warranties, etc. We were always taught not to buy them because it is a waste. We declined at first. Josh was not pushy but rexplained the benefits and offered us a slightly lower rate by using the good equity discount, I think that is what it was called. But, we still weren't convince until my husband asked him if he had it and he said yes. My husband, in a joking manner, asked him to prove it... And he did! He showed us his cards. Therefore, we decided to get it. He was not pushy, but very convincing. During the financing process, Jeff filled up our tank and had the car cleaned. He also took my personal tag off of my trade in. He offered to put it on my new car. He also set the clock in the new car to our time! He truly went above and beyond! Everyone was excellent! Oh, I forgot to mention, it was raining the entire time. I would recommend Economy Honda to anyone! They truly take care of their customers! Thank you Economy Honda for being so wonderful! More
by parkerkm13
Employees Worked With
Lindsay Sharp
