
Economy Honda Superstore
Chattanooga, TN
Filter Reviews by Keyword
By Type
1,052 Reviews of Economy Honda Superstore
We were on a mission to purchase my son, Andy, his first new car. He recently graduated from UTK, landed a job and was ready to dive in. Andy had been researching vehicles for the last seven months which re new car. He recently graduated from UTK, landed a job and was ready to dive in. Andy had been researching vehicles for the last seven months which resulted in choosing the Honda Civic. He picked out the one he wanted and away we went. I actually had to work most of this particular Saturday so the last thing i wanted to do was to go buy a car but Andy was excited. We went to the receptionist's desk and within a minute the sales' manager was speaking to us. The salesman runs to get the vehicle number and retrieve the keys. Within 10 minutes we were test driving the Civic Andy wanted. There was no pressure to hurry back so we went for a cruise through the Ridge in Hixson. Andy loved the car. We returned and turned in a credit application. Within 15 minutes we were filling out the paperwork. There was a considerable wait before we were escorted to Financing but it was due to the amount of business that was taking place. During this time, our salesman fed us some homemade barbecue and baked potatoes that he had brought in for his fellow employees. He took the car and had it detailed and then went and filled the gas tank. Once he returned, he took us to the car so Andy could get familiar with all the gadgets. By the time we finished in Finance the car was waiting on us and we were off. Although our wait time was considerable, it was one of the best car buying experiences I have ever been through. Every Honda associate that we came across was completely friendly and helpful. Our salesman, Don Brown, hustled to have everything done he could. He also updated us throughout the wait as to how much longer it might be. I have always refused to buy a vehicle from a foreign company but Honda changed my mind. Don was able to give me information on the percentage of Honda vehicles that are made in the United States along with reasons why Honda never as recalls. These little tidbits went a long way in my decision to purchase the Civic. Also, Don and Mary Haas treated my son like a regular customer instead of some kid just getting started. I thank Honda for that. Sincerely, Greg Shoemate More
We leased our 2014 Accord a few weeks ago and we have never experienced such great service with a dealership. This was our first time with Economy Honda and I will say it won't be the last! Our salesma never experienced such great service with a dealership. This was our first time with Economy Honda and I will say it won't be the last! Our salesman, Harold Blackstock was the nicest salesman we have ever had and treated us like people instead of just another sale. We could tell that Harold really enjoyed working at Economy Honda and with the people as well, which made us feel that we made the right choice in making Economy Honda our dealership. We also dealt with Paul Allen when we finalized the deal and He was very professional but also made us feel comfortable in what we were doing. Everyone we met that day was super friendly and courteous. We are recommending this dealership to our family and friends. More
My husband and I went to look at trading in our truck to find a new car that had better gas mileage. My father-in-law and husband have both worked with John Carlisle before. It was a great experience. They find a new car that had better gas mileage. My father-in-law and husband have both worked with John Carlisle before. It was a great experience. They worked with us to get a good price for our Honda Civic and a great trade in value for our truck. John Carlisle was very professional and helpful. This was a great experience compared to other car dealership places that we had been to before. They answered any questions you had and did not swarm you once you set foot on the car lot. We will definitely be going there for future car purchases to work with John Carlisle again. More
Derrick Ware is an exceptional sales person. He was very knowledgeable about the honda product. He intuitively knew what I wanted and needed in a new car. He walked me through all of the technical aspects o knowledgeable about the honda product. He intuitively knew what I wanted and needed in a new car. He walked me through all of the technical aspects of my car until I understood it. When I left the showroom I knew how to operate all of the features on my car. I didn't have the uneasiness one feels when driving a different car. I will definitely recommend honda Eco dealership and Derrick Ware to all my friends and family! Thank you for a very pleasant experience! More
The reason why I choose Economy Honda is because of Sal Greco. Over the last 10 or 12 years, my family has purchased at least, 6 vehicles. We feel like we are dealing with a family friend, and we truly are Greco. Over the last 10 or 12 years, my family has purchased at least, 6 vehicles. We feel like we are dealing with a family friend, and we truly are. Sal is honest, has integrity, and loves his career . Sal has been a blessing to our family and the people we have recommended to him. 2 thumbs up ! More
We just purchased out 2nd new Honda from this dealership. We could not be more pleased with the process. We live east of Knoxville but it is well worth the drive. We did most of the work on the phone and We could not be more pleased with the process. We live east of Knoxville but it is well worth the drive. We did most of the work on the phone and internet. We were only at the dealership for less than 1 hour. They went out of their way to take care of us once again. I do not think you can beat the price and the customer service. Thank you guys very much!! More
I can't tell you enough about my experience with buying my Honda. Your salesman Shane Defoor is outstanding !!! I have been in retail over 20 years and I have never received the service this young m buying my Honda. Your salesman Shane Defoor is outstanding !!! I have been in retail over 20 years and I have never received the service this young man gave from the first time we walked into your dealership to the follow up was amazing my husband and I work 60 + hours a week and he worked around are schedules answered any questions or concerns . The day after we bought our car he called with a follow up to see how we were enjoying our car. And then today we received a thank you card. I can't tell you how much we appreciate him . He was the reason we went with Honda and no other dealer. I know that if I have any concerns Shane will make that his priority to fix it. More
We drove to Chattanooga from Nashville with no intention of buying a car the day we went to Economy Honda Superstore but we found exactly what we were looking for and we were offered a great deal on the fin of buying a car the day we went to Economy Honda Superstore but we found exactly what we were looking for and we were offered a great deal on the financing so we ended up driving home in a new vehicle. Don Brown is WONDERFUL and not your typical car salesman. He is very down to earth and genuine which is very hard to find in the automotive industry. This is my 4th Honda purchase and my 3rd Honda dealership experience and I never once felt like they were trying to swindle me as I have the previous times at other dealerships in Nashville. I HIGHLY recommend visiting this dealership and working with Don if you are within a 150 mile radius because it is definitely worth the drive! More
This dealership was very easy to work with. Mark and Jeff were both helpful and knowledgeable about the car and price and available options. They were not pushy and were both professional. Jeff were both helpful and knowledgeable about the car and price and available options. They were not pushy and were both professional. More
Having bought many Hondas at other dealerships in several other states between myself and my fiance, we both agreed that this was the absolute easiest new car purchase we've ever made! We were respected, lis other states between myself and my fiance, we both agreed that this was the absolute easiest new car purchase we've ever made! We were respected, listened to, and worked with. We were not hounded for extra features we were not interested in. Trey is a new salesman but was very eager to please and so friendly and "real" to work with. I would definitely go back for future Honda purchases! More