Economy Honda Superstore

The salesman was extremely helpful. Did not have to wait long for him to show me a car. First and only car he showed me was what I was looking for! Did not have to wait long for him to show me a car. First and only car he showed me was what I was looking for! More

My family and I were exploring Chattanooga recently when our 2016 Honda Pilot was burglarized (9-17-24) while parked at a hotel. They smashed out the driver’s window and the rear hatch window. After getting our 2016 Honda Pilot was burglarized (9-17-24) while parked at a hotel. They smashed out the driver’s window and the rear hatch window. After getting the police reporting process finished, I started figuring out how to get repairs done without derailing the rest of our trip. I talked to Matt at Honda. He told me to just bring it to them and let them take care of it. He told me they would keep it inside until the work was done so the weather wouldn’t be an issue. He also pointed me to the Enterprise Rental across the street. My wife and I got a suitable rental car and dropped off our Pilot with Matt. He kept me updated throughout the process over the several days it took to get parts on site, repairs completed, and a thorough cleaning done. We changed our plans for the return trip, opting to stay south of Chattanooga and pick up our car on Monday (9-23-24). The repairs were excellent and the cleanup was very good (I picked out about five pieces of glass the vacuum didn’t get). Matt was off so I couldn’t thank him personally for making a bad situation much more tolerable for us. His customer service and communication was exemplary. More

Had a great experience. Everyone was kind and answered any questions I had. I can't wait to have this vehicle for years to come. Everyone was kind and answered any questions I had. I can't wait to have this vehicle for years to come. More

Thank you Chris for the amazing purchasing experience. Great communication, fast process and great dealership. Great communication, fast process and great dealership. More

Working with Esales, all pricing negotiations were made in advance of my in store visit. When I arrived the on-site experience took about an hour to complete the sale and be on the road. The staff were fri in advance of my in store visit. When I arrived the on-site experience took about an hour to complete the sale and be on the road. The staff were friendly and helpful. More

We found the car online and traveled from Ga to see it and test drive. The car was set aside waiting for us and Fred was ready to answer any questions. We were pleased with the OTD price! The financial en and test drive. The car was set aside waiting for us and Fred was ready to answer any questions. We were pleased with the OTD price! The financial end was seamless with Michael. We are enjoying our new car which happens to be our 5th Honda. Our only comment we would like to say is wish this dealership was closer to our home! More

Started test driving here. Test drove several others including another Honda dealership. Ended right back here because of customer service Test drove several others including another Honda dealership. Ended right back here because of customer service More

The salesman Chris was very professional and knew his business. The finance rep there was very informative and not pushy at all. business. The finance rep there was very informative and not pushy at all. More

I have owned nothing but Hondas for over the last 10yrs. All my vehicle purchases and customer care have been top tier, no complaints. Today (14 September 2024) was another great experience at Economy Honda All my vehicle purchases and customer care have been top tier, no complaints. Today (14 September 2024) was another great experience at Economy Honda. My sales rep was Kent Gordon who understood the assignment. I listened to what I wanted and found me the perfect car. I’m pretty easy, and always go with my mind already made up. So, it’s really not hard to pitch a great sale. I either want it or I don’t. So I appreciate Kent for not giving me the runaround. Both Kent Gordon (Sales Rep) and Michael Davis (Finance Rep) provided great service today. Thank you both for your professional excellence. N.Brown (2024 Honda Accord). More