Economy Honda Superstore

I had an excellent experience with economy honda and would recommend them to anyone they were very helpful to me and I was and am still very happy with the car I purchased from them. Great customer serv would recommend them to anyone they were very helpful to me and I was and am still very happy with the car I purchased from them. Great customer service! More

We love Richie in the service express. We always receive great service and have never been sold anything we didn't need. Richie knows our name and treats us like family. We wouldn't have our vehicles serv great service and have never been sold anything we didn't need. Richie knows our name and treats us like family. We wouldn't have our vehicles serviced any where else! More

I rated Economy as great because I've had nothing but great experiences with them. I have bought 3 vehciles from them. I bought my first Honda there several years ago and when the time came for me to ste great experiences with them. I have bought 3 vehciles from them. I bought my first Honda there several years ago and when the time came for me to step up, I traded it in with no hassle. When I needed a used work truck, they helped me out there too! Great prices and even better service. I once (never again) had my vehicle serviced at a local mechanic; that was a mistake. The guys at Economy will beat anyone's price and will even drive you shuttle you as far as downtown if you need to drop your vehicle off with them. Great folks! They've got my business for life! More

Economy Honda has exceeded our expectations! Great dealership from start to finish. The financing department was easy to work with and the service department has been excellent. dealership from start to finish. The financing department was easy to work with and the service department has been excellent. More

I do Home Health Physical Therapy, So I need a car that is durable,reliable,great gas mileage and affordable. I found a Honda Civic Coupe EX 2012 online that I absolutely had to have. I wanted a certain co is durable,reliable,great gas mileage and affordable. I found a Honda Civic Coupe EX 2012 online that I absolutely had to have. I wanted a certain color, manual transmission.. Well, turns out, there were only 2 in 6 states. My salesman, John Carlisle and the great staff at Economy Honda worked tirelessly to get my car for me from a lot in Knoxville. Needless to say, I am the proud owner of a fantastic Honda! Will definitely do future business. You should also. Great customer service. Salesman aren't pushy and the car speaks for itself. More

Service is always excellent as well as fast and friendly. The employees call you by name and go out of their way to help you and answer any questions you may have. I have been going there for several years The employees call you by name and go out of their way to help you and answer any questions you may have. I have been going there for several years because they are the best value in town. More

Economy Honda Superstore is an Excellent Dealership! - Great Price, Service and Maintenance. Definitely Reccommend! Our Ridgeline is Awesome. No Better vehicle on the road. Call Economy Honda Superstore Great Price, Service and Maintenance. Definitely Reccommend! Our Ridgeline is Awesome. No Better vehicle on the road. Call Economy Honda Superstore and Go Buy! More

The sales representative, John Carlisle, exceeded my expectations in responsiveness to my needs. He was extremely helpful in putting me at ease with all the "bells & whistles" on the navigation system expectations in responsiveness to my needs. He was extremely helpful in putting me at ease with all the "bells & whistles" on the navigation system and even encouraged me to contact him if I had any other questions -- I honestly believe he was sincere in his offer and wouldn't hesitate to contact him in the future. I wish I could remember the name of the Financial person I spoke with -- I believe her name was Denise but I'm not sure. She was also very helpful. Not like experiences I've had in the past with other car dealerships that try to make you feel stupid. After all it's not every day that you purchase a new car and being a widow I suspect I'm usually "fresh prey" to some dealerships. Denise took her time getting to know me and help me understand all of my options. I don't want to forget commenting on the Express Service. I went for my first oil change and I was very impressed with their turn around time and they even washed my car! I will be coming back. This dealership gets an A+ in my mind! Diane Cross 2912 Corral Road Signal Mountain, TN 37377 P.S. Regarding your optional question below, for me the "word of mouth" recommendations from friends/family are the best reviews. More

I was very impressed with the entire staff. I got a great Pilot at a great price. I would recommend Economy Honda to any of my friends and neighbors. Pilot at a great price. I would recommend Economy Honda to any of my friends and neighbors. More

My ratings are really about the Sales Manger. NOT John the Salesman. John, the salesman, was wonderful: friendly, professional, curtious, GREAT GUY. THEN the sales manager came in. Everything went down hi the Salesman. John, the salesman, was wonderful: friendly, professional, curtious, GREAT GUY. THEN the sales manager came in. Everything went down hill after that. Joshua was the most self absorbing, narcisstic, egotistical young man I have dealt with in a long time. He tried to push me into a warranty that I was not sure I could afford, I tried to explain to him that I am on a fixed income and the additional dollars was my concern. He said several times, "Well it's ONLY X dollars more. That's like a cup of coffee a day. Surely you can afford THAT." I found this to be very degrading and pushy. I understand that the sales manager is to "close the deal" but he needs to be more personable, friendly, compassionate, and just plain nice to his customers. John also told me that the light on my odometer would be replaced. But after I got home, I realized that Joshua had cancelled all repairs. So now the odometer light is out in my Saturn Vue. That was just plain mean. I feal as if he wanted to get the last dig by not putting in the light. I still believe that Economy Honda is a good company to purchase a vehicle, BUT the Sales Manager has got to go. Virginia Rinehart More