Economy Honda Superstore
Chattanooga, TN
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My experience with Economy Honda was great from start to finish. This was the easiest purchase of a car I have ever made. I felt comfortable, welcomed and valued. Larry and Wayman were a great team workin finish. This was the easiest purchase of a car I have ever made. I felt comfortable, welcomed and valued. Larry and Wayman were a great team working to solve my transportation needs. To make the purchase even better, I attended a Honda Owner's Clinic on January 19th and I learned so much about my new Honda. This is the first dealership that has ever valued my business by offering such a clinic. I had questions and instead of just answering the questions, they fixed the problems right then. There were no waits and no excuses. They simply addressed the issues I had. I have already recommended two friends to this sales team because I know they will be treated in the same way. Ben Miller More
From the moment I stepped into this dealership to the moment I roled away in my new vehical the treatment was outstanding!! I have Andre Dolberry to thank for that. He truly went above and beyond. He was moment I roled away in my new vehical the treatment was outstanding!! I have Andre Dolberry to thank for that. He truly went above and beyond. He was honest, extremely helpful and attentive to my needs as a buyer. I HIGHLY recommend him and this dealership if your looking for superior quality in costumer care, vehical and service. More
The service was excellent, the salesman was friendly and respectful, we we able to communicate without any pressure. We were able to reach a price within my range,even my loan officer was impressed with the respectful, we we able to communicate without any pressure. We were able to reach a price within my range,even my loan officer was impressed with the deal I got on my brand new 2012 Honda Accord. The price, the color, the monthly payments all add up to one GREAT EXPERIENCE! S Ferguson More
If its not one thing its ten more. I dont even know where to begin. We agreed on a price and they kept trying to add to it. Economy says they've got the tax/tag/title in the fees, but if you live in the City to begin. We agreed on a price and they kept trying to add to it. Economy says they've got the tax/tag/title in the fees, but if you live in the City, they dont get the City tag that you're required to have. Its sill and frustrating to spend so much money on a new car (and hondas are great) to be treated the way they do you. Throughout our purchase day, the sales rep, Lynn, kept saying, "i would really appreciate it if you gave me a 5 on the customer review, a 5 would really help me out". It would have helped us out if Economy had done what they said - get us the tag, correctly - no its something else i will have to do because they dropped the ball. It was such a bad experience, they never gave us the customer survey to complete - or the voucher for the first oil change (which i had been trying to get, with no progress to date) We love the car but will never go back to Economy for anything. Eric More
I checked Manheim.com (auto dealers auction) for what they should pay for my vehicle. They offered $4,000 less than what they could get it for at an auction. Corey just wants to screw you. Dennis made an they should pay for my vehicle. They offered $4,000 less than what they could get it for at an auction. Corey just wants to screw you. Dennis made and Steve made some very ignorant comments and I will never work with them again. More
This dealership advertises on the radio and television that they will help customers with bad credit,and begs them not to go to a buy here pay here lot. Not true, makes you feel like a no body!! If they a that they will help customers with bad credit,and begs them not to go to a buy here pay here lot. Not true, makes you feel like a no body!! If they are not going to help, don't advertise it to customers. More
Montey-finance manager:This guy is ripp-off.Smiling at you when stealing your money.Horrible attitude.Same as all of the employees.Stay away!!! you when stealing your money.Horrible attitude.Same as all of the employees.Stay away!!! More