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Eckert Hyundai

Denton, TX

3.6
272 Reviews
At Eckert Hyundai, our sales team, service staff, and administration have established a set of principles that guide our approach to customer service. We understand that car buying can be overwhelming with all the different quotes, options, and sales jargon. That's why we've created some straightforward rules to make your car-buying experience as smooth as possible. -I will give you a fair and transparent price. -I will not engage in deceptive tactics like charging exorbitant fees for unnecessary services or inflating the cost of your vehicle. -I will clearly outline any additional features or packages, providing them at a competitive price when I give you a quote. -I will value your time. I aim to give you all the information you need upfront, reducing the time you spend waiting in our showroom. -I will avoid the stereotypical car salesman antics. Instead, I'll treat you with the same respect I'd expect when buying a car. -I commit to treating you the way I would want to be treated during my own vehicle purchase.
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4011 S Interstate 35

Denton, TX

76210

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Showing 272 reviews

October 23, 2022

Incompetent and dishonest to say the least - they will offer to bribe you do take your truthful reviews down and not follow through. They also went through my wife’s dash cam and removed all evidence vid More

by BMCADE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dylan Hume,
March 18, 2022

STAY AWAY! This place is extremely dishonest. I took my car in when Hyundai issued a recall/service campaign, and the check engine light has been on ever since More

by Justinl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dylan Hulme
February 20, 2022

Matt Garretson was a dream of a car sales guy - so knowledgeable, personable, and non-pushy. He didn’t try to upsale, smooth talk or talk down other cars or dealers. Go to Eckert, ask for Matt and hav More

by Frodo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Barham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Garrettson
January 05, 2022

Lindsey Woods is a total dream to work with! She was straight forward, honest, and very personable. I enjoyed working with her to purchase our new (to us) vehicle. Highly recommend working with her! Tha More

by savymiller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsey Woods
September 23, 2021

Went to Eckert Hyundai and bought my 2022 Palasade I absolutely love it. Lindsey was great and the finance guy. There was no pressure to buy all the extra warranties and that is what I hate about buying More

by melindabuchenau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021

Great deal on the Lexus LS460 that I purchased from Eckert. The guy leaving the review on the same car lost out on a great deal as this LS was priced $4,000 less than any other that I was able to find More

by James T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff, Mike
April 22, 2021

They quoted me on a lexus LS claiming the NADA on the vehicle was 38,900 when it was really 34,500 when i went and searched it myself. Slime ball moves at this dealership is seems like. More

by pmoore1038
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Pritz, Mr. Eckert
April 19, 2021

This is a Great Dealership. I recently bought a new Hyundai Sonata. Everyone is very friendly and they make the car purchasing experience very easy! More

by CarGuy2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2020

Eckert has provided me with the absolutely worst service I've ever experienced. I bought a Genesis there. The purchase was fine, but they are incapable of providing high-end service. They have had my car fo More

by Kat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jake
December 27, 2019

So much for valuing a repeat customer. I went to Eckert So much for valuing a repeat customer. I went to Eckert Hyundai today to get a car for my daughter. I bought my own car there and had such a fanta More

by Demetra
Recommend Dealer
No
Employees Worked With
Dave, Joshua Dillon
2
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