Eckert Hyundai
Denton, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 272 reviews
Incompetent and dishonest to say the least - they will offer to bribe you do take your truthful reviews down and not follow through. They also went through my wife’s dash cam and removed all evidence vid offer to bribe you do take your truthful reviews down and not follow through. They also went through my wife’s dash cam and removed all evidence video of the situation, as well as the days prior - creepy and sketchy. It would be different if they unplugged the camera while they worked on the car but wow. More
STAY AWAY! This place is extremely dishonest. I took my car in when Hyundai issued a recall/service campaign, and the check engine light has been on ever since This place is extremely dishonest. I took my car in when Hyundai issued a recall/service campaign, and the check engine light has been on ever since they touched it. In addition to the recall, I have taken it to them two additional times to get them to fix what they damaged when they were performing the service campaign. The last visit they wanted me to pay for some phony repair that they claim is a "coincidence", all to fix their mistake. The service manager Dylan Hulme refuses to make it right for the customer. I would give this place MINUS 5 stars if I could. More
Matt Garretson was a dream of a car sales guy - so knowledgeable, personable, and non-pushy. He didn’t try to upsale, smooth talk or talk down other cars or dealers. Go to Eckert, ask for Matt and hav knowledgeable, personable, and non-pushy. He didn’t try to upsale, smooth talk or talk down other cars or dealers. Go to Eckert, ask for Matt and have a pleasant car buying experience! More
Lindsey Woods is a total dream to work with! She was straight forward, honest, and very personable. I enjoyed working with her to purchase our new (to us) vehicle. Highly recommend working with her! Tha straight forward, honest, and very personable. I enjoyed working with her to purchase our new (to us) vehicle. Highly recommend working with her! Thank you for everything, Lindsey!! More
Went to Eckert Hyundai and bought my 2022 Palasade I absolutely love it. Lindsey was great and the finance guy. There was no pressure to buy all the extra warranties and that is what I hate about buying absolutely love it. Lindsey was great and the finance guy. There was no pressure to buy all the extra warranties and that is what I hate about buying cars. More
Great deal on the Lexus LS460 that I purchased from Eckert. The guy leaving the review on the same car lost out on a great deal as this LS was priced $4,000 less than any other that I was able to find Eckert. The guy leaving the review on the same car lost out on a great deal as this LS was priced $4,000 less than any other that I was able to find and I drove over 3 hours to purchase it! Thank you for not buying it sir! Very straightforward and honest group at Eckert Hyundai, I will be recommending this dealer to my friends and family. More
They quoted me on a lexus LS claiming the NADA on the vehicle was 38,900 when it was really 34,500 when i went and searched it myself. Slime ball moves at this dealership is seems like. vehicle was 38,900 when it was really 34,500 when i went and searched it myself. Slime ball moves at this dealership is seems like. More
This is a Great Dealership. I recently bought a new Hyundai Sonata. Everyone is very friendly and they make the car purchasing experience very easy! Hyundai Sonata. Everyone is very friendly and they make the car purchasing experience very easy! More
Eckert has provided me with the absolutely worst service I've ever experienced. I bought a Genesis there. The purchase was fine, but they are incapable of providing high-end service. They have had my car fo I've ever experienced. I bought a Genesis there. The purchase was fine, but they are incapable of providing high-end service. They have had my car for FIFTEEN DAYS when all I needed was to program a replacement key fob. They are absolutely awful in the service department, so I will never purchase a car from them again. More
So much for valuing a repeat customer. I went to Eckert So much for valuing a repeat customer. I went to Eckert Hyundai today to get a car for my daughter. I bought my own car there and had such a fanta So much for valuing a repeat customer. I went to Eckert Hyundai today to get a car for my daughter. I bought my own car there and had such a fantastic experience with Dave that I came back. Today I wound up working with Joshua, who seemed a nice friendly young man at first. The problem is, a while later even after he learned I’ve worked in the car business before, he openly admitted to me he was using high pressure sales tactics when I mentioned to him that I was aware of the games he was playing. When I asked nicely if he would please stop, he actually laughed because to him it was funny making me wait long periods of time and ignoring direct questions I was asking him. If I had a nickel for every time I would ask a direct question and he would come back with “YOU tell ME”...ugh Anyway, I wound up leaving. I finally got tired of Josh disappearing on me and got in my car to leave. He magically appeared when I was getting my GPS dialed in, but I wasn’t willing to wait on another disappearing act to see if he would get an actual answer to my previous direct question relating to a whole $400. In the end, that $400 (plus me getting tired of him disappearing) not only cost him today’s sale of a vehicle for my daughter, but also the sale of a new Genesis for me after the first of the year. Do yourself a favor before shopping here and make sure you’re working with Dave. Or anyone other than Joshua. Dave won’t leave you for long periods of time and doesn’t treat you like you are a joke to him. I’m pretty sure I wouldn’t be sitting in another dealership right now if I had worked with Dave from the beginning. More