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Long-Lewis Ford of Cullman

Cullman, AL

4.5
101 Reviews

5255 AL-157

Cullman, AL

35058

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101 Reviews of Long-Lewis Ford of Cullman

December 28, 2024

My wife took her explorer in for oil change and tires rotated as Ford call the works . Was 3rd car in line that morning sit there for 3 hours when she got home tires had not been rotated because I marked More

by christopher3802
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caiden Bagwell
Jan 08, 2025 -

Long-Lewis Ford of Cullman responded

Thank you for taking the time to share with us about your experience. We hate the you did not have the same level of customer service that you're accustomed to, but we are pleased to hear that Wade was able to work with you to earn back at least some trust. We understand it's hard to just jump back in, but we feel confident that your next visit will go MUCH smoother and you'll see that same level of customer service you're used to. We look forward to seeing you in again and appreciate your honest feedback. :)

November 04, 2024

The service department at long lewis is terrible. I Took my f250 to get recalls done and now it won't crank up and they refuse to make it right If you are not paying them for a service, then get More

by Jett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Corey Minter, Wade Bentley, Caiden Bagwell
October 18, 2024

Highly recommended. 5 stars. Sales was personal by honing in on what I needed that was also within my budget (actual purchase ended up being below). I worked with Da More

by nicole.clay84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danielle Routen, Haley Sasnette
Nov 22, 2024 -

Long-Lewis Ford of Cullman responded

We appreciate the 5 star review, nicole.clay84! :)

July 31, 2024

I always know that Adam Shedd and Jake are going to give me the best deal available. More

by Tim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Shedd and Jake
July 25, 2024

This is a very good dealership. I had a good experience with my recent purchase of a new vehicle! Thank you! More

by carleer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelia, Haley,Jarrod and Brandon
July 22, 2024

Great dealership to work with! Will buy there again soon! Adam done a great job! More

by jphillips
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam
July 14, 2024

no comment at this time thanks you anyway for asking about my experience at this dealership More

by jimmyburgess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
PHILLIP
June 07, 2024

All the employees were very friendly and helpful. Adam Shedd went above and beyond to ensure I was completely satisfied with my choice and purchase! I will recommend Eckenrod Ford Lincoln Mercury to More

by jennifer.walters4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Shedd
May 05, 2024

I had the best experience trading in a vehicle and purchasing a new one from them! Phillip Mann was the best salesman and was so patient with me and my infant daughter who tagged along for this advent More

by Kerimorris1216
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Mann
May 03, 2024

Great transaction from the outset. Responsive, easy to work with and communicative throughout the process. More

by barryrayburn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen, Adam
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