5255 AL-157
Cullman, AL 35058
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sales Dept.
service Dept.
finance Dept.
management Dept.
internet Dept.
parts Dept.
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Ordered a new Lincoln more than five months ago. I have been unable to obtain even a status regarding future delivery of said vehicle. The car is not even scheduled to be built and Long-Lewis continues to hold my deposit.
Bought a truck with 145 miles on it supposedly new when I got it six days later it had 458 miles on it and had been in a rental pool. They were getting rent for my truck and the truck was in my name, and I had a payment with Ford motor credit. The paperwork has been a mess. I don’t have any of the books or anything for I supposedly New Truck, I can’t even use the keypad because I don’t know the combination to it and there was nothing in the glove box to help me out. They will not finish paying off my truck I traded in so it can be taken off of my credit history. This is a total mess and I wouldn’t suggest anyone buying anything here. I’ve got three different dates on my paperwork that I filled out for this truck. I am going to consider this experience and education and steer clear of there in the future..
Very professional and kept me updated on the progress. Would buy again from them. Seamless process from start to finish.
Exceptionally professional, efficient, and performance-based customer service provided during warranty and periodic maintenance appointment. Definitely worth the drive from Huntsville!
Tiffany made the buying process so smooth and orderly. No hiccups at all. Tiffany went out of her way to make this deal happen and I couldn’t be happier with her. And the other people who were instrumental in making finance happen was without any problems. Highly recommend Long Lewis!
This dealer is easy to work with. Friendly staff and upfront pricing with no added fees. We came from Tennessee and it was worth the drive. See Nate Bryant he’ll take care of you.
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