EchoPark Automotive Thornton

Sales managers are great, attentive, and care about customer experience. They really made us feel heard and appreciated. Our sales rep however, was not the greatest. We treated him with nothing but res customer experience. They really made us feel heard and appreciated. Our sales rep however, was not the greatest. We treated him with nothing but respect and patience and were thankful of his time. However, he was rude, snarky, and very unprofessional. We were met with sarcasm and unnecessary remarks when we were asking to remove add ons from our purchase. Very unprofessional and I hope whatever is going on in his life gets better. I would also like to thank Andy from the service department who took time to share information on the vehicle. I really an appreciate him and the management team for allowing us to leave with a positive experience after what we were dealing with in the beginning. More

Everyone is very welcoming and Junior was very helpful! He was also very patient showing us the vehicles we wanted to test drive. He was also very patient showing us the vehicles we wanted to test drive. More

Jared was beyond great! I spent the better part of a day test driving cars, asking all sorts of questions and he was the picture of patience and so helpful. The process was I spent the better part of a day test driving cars, asking all sorts of questions and he was the picture of patience and so helpful. The process was so easy and the Sales Manager, Ray was great too. My sister bought her car here, recommended me, and I would absolutely do the same! More

Not your typical used car experience. Worked with Hayden B and was very impressed with his professionalism and no non-sense approach! Worked with Hayden B and was very impressed with his professionalism and no non-sense approach! More

Smooth, positive experience from start to finish; Angel and the EchoPark team were very friendly and accommodating. Would recommend to a friend. and the EchoPark team were very friendly and accommodating. Would recommend to a friend. More

Anthony Holmes was extremely helpful and made the shopping experience more enjoyable. We have purchased 3 vehicles and will be back for more. shopping experience more enjoyable. We have purchased 3 vehicles and will be back for more. More

Julio was amazing! He was timely, organized, respectful, understanding, and so much more. We loved how articulated he was and how easy he made this process! When we did He was timely, organized, respectful, understanding, and so much more. We loved how articulated he was and how easy he made this process! When we didn't understand something he would explain it through which helped even more! Thanks Julio! More

Pleasant buying experience. Website is nice and easy to navigate. Low-pressure transparent approach is nice. Ryan was great! Website is nice and easy to navigate. Low-pressure transparent approach is nice. Ryan was great! More

We have bought 3 cars from this dealership and recommend them to everyone! No hassle buying and aren’t afraid to answer questions honestly. Highly recommend them for a great car buying experience. them to everyone! No hassle buying and aren’t afraid to answer questions honestly. Highly recommend them for a great car buying experience. More

Andrew was very knowledgeable about your inventory and patient with us throughout our purchase. Great experience! patient with us throughout our purchase. Great experience! More