EchoPark Automotive Thornton

It really was a pleasantly different experience there. From the moment I walked in the door, even without any appointment, I was greeted immediately by a friendly ever present front desk person who told m From the moment I walked in the door, even without any appointment, I was greeted immediately by a friendly ever present front desk person who told me how many minutes it would be until I would be personally helped. It was 7- 10 minutes...and it happened! From that moment forward, I was communicated with and helped constantly being told precisely how many more minutes the next step would take and they were right, very professional and attentive. I felt like I was in the ambiance of a dining lounge, private, comfy booths in plenty of natural beautiful light and great music playing, offered coffee and water, what a great experience! There were no hidden fees, no haggling just attentive, excellent management in a cozy environment. How refreshing! More

The service was satisfying. My sales representative was accurate and very with us patient while we make our difficult decision in purchasing a new car. My sales representative was accurate and very with us patient while we make our difficult decision in purchasing a new car. More

I will admit, I was a sucker and bought a vehicle from here. However, they sold me a car with filthy oil (no oil change done) and more than likely just cleared the code for the check engine light. They di here. However, they sold me a car with filthy oil (no oil change done) and more than likely just cleared the code for the check engine light. They didn't have the inside clean either, I keep finding random crap in the car - hairbrushes, hair ties, safety pins, crumbs and spills under the seats. The finance guy was also super pushy and really wanted us to get the warranty that literally didn't cover much (or our issue). Tried to contact our salesperson but received no responses back. Live and learn, I guess. More

Very efficient and everyone was very nice. I would recommend this place to other people I would recommend this place to other people More

Leonard was great! Super nice, friendly, professional. He made car buying experience a little less painful. Super nice, friendly, professional. He made car buying experience a little less painful. More

First time car buyer here, I was extremely nervous going into this but Veneth was amazing. She was clear about everything and worked quickly. Answered any questions i had confidently. My over all experience into this but Veneth was amazing. She was clear about everything and worked quickly. Answered any questions i had confidently. My over all experience was hands down a 10 out of 10. I will recommend Echo Park and Veneth to anyone i know. Thank you More

It was fast and easy. I don't have anything else to say about the matter. I don't have anything else to say about the matter. More

Great salesman, answered all my questions and I left with exactly what I wanted . Definitely recommend exactly what I wanted . Definitely recommend More

Nice helpful helped me out a lot felt comfortable with him buy my first car alone so helped alot him buy my first car alone so helped alot More

The dealer ship had a good quality truck, nice and clean and was at fair market value. We did decide not to take the higher maintenance packages and the staff kept asking why we choose not to take it. I wou and was at fair market value. We did decide not to take the higher maintenance packages and the staff kept asking why we choose not to take it. I would push to change and just understand some people don’t want the higher packages and are comfortable not paying for them. More