EchoPark Automotive Thornton
Thornton, CO
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,597 reviews
Gerardo was really great from Echo park, I came in to see a certain car ended up not liking it and he recommended me another vehicle that I ended up liking even more and made the whole process very easy and a certain car ended up not liking it and he recommended me another vehicle that I ended up liking even more and made the whole process very easy and comfortable for me! Recommend 10000% More
Great help and answered all of our questions, he definitely looked like he actually wanted to help us. definitely looked like he actually wanted to help us. More
I am a first time buyer and Jared was helpful! He made the process super easy to understand and was so kind! I also am so happy with the deal I got! He made the process super easy to understand and was so kind! I also am so happy with the deal I got! More
This is the 3rd time we have bought from Echo park but this time Gerardo helped me and my wife, he was very professional and felt like he was very determined to helping us get into something i loved. Th this time Gerardo helped me and my wife, he was very professional and felt like he was very determined to helping us get into something i loved. Thanks man More
Me and my husband went to do a trade in for a truck have been her a few times to purchase but usually have a female whom has helped us, Gerardo was our sales man this time around was definitely professiona been her a few times to purchase but usually have a female whom has helped us, Gerardo was our sales man this time around was definitely professional and looking out for our best interest, felt like he was honest and dedicated on trying to get us the best deal. Would definitely buy from him again if needed and would refer our friends and families. More
They don't negotiate pricing which is great. However, they try to upsell you with high-pressure and misleading sales tactics for everything else. They straight up lied about several things throu However, they try to upsell you with high-pressure and misleading sales tactics for everything else. They straight up lied about several things throughout the sales process. Summary: they operate like every other used car dealership. Most of these issues are unavoidable no matter where you go, so I hope this gives people a preview of a few things to watch out for when buying a used car. I came in knowing the exact car that I wanted, and I already had financing lined up through my bank. Despite that, the sales team spent over an hour trying to sell me on financing that was horrible compared to what I came in with. I had a low APR, 48 month deal lined up, and I told them I was going with it unless they could beat the APR for the same length of term. They tried to get me to sign for 3% higher APR on a contract that was 3 years longer than my existing loan 😂 and then with a straight face, they repeatedly asked why I didn't want to use their financing. Other things that were annoying/dishonest: - Told me that I MUST purchase GAP insurance by law in Colorado. Their own paperwork states that GAP coverage is optional, and my bank told me that I didn't need it. FYI, if they suck you into GAP coverage and you don't want it - you can cancel it at any time in the future. Just call your bank. - Throughout the process, the salesperson did the classic "let me go back to my manager", "my manager is getting pissed", etc. high-pressure sales tactics when I asked to remove optional fees, upsells, GAP coverage, and more. The salesperson went back and forth at least 4 times and each time took 15-30 minutes. Reminder: I already had financing, and we had already agreed on the price! This should have taken 5 minutes, but took almost 2 hours. - Claimed that my credit score was 80 points lower than it is even though I verified it beforehand through Experian & Equifax. - Added a $600 charge for (I'm still not 100% sure) putting on the license plate frame and cleaning the car, and a warranty for paint + interior that seems worthless from what I've read. I said that I didn't want it and they said it was not negotiable. If you want $600 more per car, just increase the price of the car. This is a classic tactic to avoid bait and switch laws - their sticker price is "lower", but then they have high fees for unsubstantial, unwanted add-ons. I came here because I heard that Echo Park doesn't haggle prices. Turns out, it's worse - they haggle on details that were never negotiable for me in the first place, and they shouldn't be for any savvy buyer. Despite telling them up front that I did not want a warranty, GAP coverage, and many other things that they try to add to a sale. Who on earth would take a higher APR + higher length deal if they do not care about the monthly payment. Insane lol. I know this is how every used car dealership works - just want to let people know what to look out for before they go in :) don't be scared to call dealerships out on their xx More
Very clean facility, friendly and helpful staff, enjoyed the coffee, excited about our new car. the coffee, excited about our new car. More
Sabastian was so helpful and I recommend him to anyone wanting to buy a car wanting to buy a car More
Lenard has been very helpful in helping me explore all my options. He’s very knowledgeable and I feel comfortable with his approach as well as his ability to find something that works for me financially and options. He’s very knowledgeable and I feel comfortable with his approach as well as his ability to find something that works for me financially and is something I really want. Ten out of ten I definitely recommend. More
Great experience. Abram helped us out and overall we were very happy with the selection of vehicles. Came for a specific car and looked at a few others of the same mak Abram helped us out and overall we were very happy with the selection of vehicles. Came for a specific car and looked at a few others of the same make. Ended up buying and very happy with purchase. In and out in a couple hours. Love the no haggle experience. More