EchoPark Automotive Thornton

Very straightforward, honest, good customer service! So far so good with my car. Everything was pretty easy and my salesman was very nice and easy to work with. far so good with my car. Everything was pretty easy and my salesman was very nice and easy to work with. More

He took his time to guide us with our lovely car. We rally appreciate with our need. Thanks again.Good price, value and customer service. rally appreciate with our need. Thanks again.Good price, value and customer service. More

David B. explained everything in a good way to understand. The building was clean and had eye catching videos to see on the wall. I will tell my friends to check out Echo Park in Thornton. understand. The building was clean and had eye catching videos to see on the wall. I will tell my friends to check out Echo Park in Thornton. More

Easy and quick process, love my truck. This is the second vehicle I have purchased from Echo Park. The customer sales rep was great and I wouldn't think twice to purchase another vehicle from EP second vehicle I have purchased from Echo Park. The customer sales rep was great and I wouldn't think twice to purchase another vehicle from EP More

The process was easy and the service was excellent! I purchased a 2018 Genesis G80 for a price 15% less than I was able to find at other dealerships. No haggle, no fuss. Straightforward upfront pricing. purchased a 2018 Genesis G80 for a price 15% less than I was able to find at other dealerships. No haggle, no fuss. Straightforward upfront pricing. More

We bought a used 2018 Prius from Echo Park Thornton. The ease of test driving was great. What stood out the most was the level of customer service that Kassidy S. gave us during the entire buying process, ease of test driving was great. What stood out the most was the level of customer service that Kassidy S. gave us during the entire buying process, even when there were some hiccups. She never made us feel rushed or pressured, and she went above and beyond to make sure we were happy with our purchase. Even after the sale, when we had to get a small item serviced, she made sure to check in and make sure everything went okay. I was really impressed with her level of service and friendly help. I would definitely reach out to her next time we are in the market for a used car. The buying process was pretty simple and straightforward, which we appreciated. More

EchoPark Thornton has great customer service when you purchase a vehicle. The only two complaints I have are they push the extended warranty too much and the vehicle we purchased only came with one key. purchase a vehicle. The only two complaints I have are they push the extended warranty too much and the vehicle we purchased only came with one key. The salesman said an independent company frequents their dealership and they could make a key. I am disappointed with the customer service with trying to contact the independent company through EchoPark after the sale was final. I have called five times and my calls have been dropped three times. I eventually got a call back from the salesman who sold me the car but he suggested calling back on the day the key person was at their business. Of course, when I called I got the same ole dropped calls, transfers to voicemails etc. Like I said, great customer service initially, however, poor follow up after the purchase was done. More

Had been searching for the right vehicle for weeks! I heard about echo park through a friend and went straight to the website..I couldn’t believe the selection and prices, the next day I had a new truck! heard about echo park through a friend and went straight to the website..I couldn’t believe the selection and prices, the next day I had a new truck! Adam Ciotola was my Guy from start to finish! He made the whole experience stress free and I was in my new truck a couple hours later!! More

Great prices on a huge selection of nearly new cars, salesman was knowledgeable and helpful. Overall a smooth & easy buying experience! I highly recommended Echo Park Thornton for your next nearly new c salesman was knowledgeable and helpful. Overall a smooth & easy buying experience! I highly recommended Echo Park Thornton for your next nearly new car purchase! More

Jeremy was excellent in all respects. Everything was done professionally. The building was clean as well. I will definitely come back to buy from them again. professionally. The building was clean as well. I will definitely come back to buy from them again. More