EchoPark Automotive Syracuse (Cicero)

Great Job No hassle and a very relaxed experience, Mark Rupp was very helpful through the whole process. Dealership was very clean and shows the pride and commi No hassle and a very relaxed experience, Mark Rupp was very helpful through the whole process. Dealership was very clean and shows the pride and commitment to there job the staff has. A pleasure to do business with. More

Poor service- used purchase Wipers were tore, detail job was 2nd rate, still missing paperwork, charged for dry rotted tires wouldn't pass inspection prior to purchase. Other is Wipers were tore, detail job was 2nd rate, still missing paperwork, charged for dry rotted tires wouldn't pass inspection prior to purchase. Other issues. More

Wonderful experience Billy Grasso is a great guy. No pressure from Billy and very knowledgeable. Would definitely come back here for my next vehicle. Everyone was very f Billy Grasso is a great guy. No pressure from Billy and very knowledgeable. Would definitely come back here for my next vehicle. Everyone was very friendly. More

Purchase Great experience. Pat Testa is an excellent salesman, honest and very easy to talk to! I would highly recommend buying a car from Sun Auto. Thank you Great experience. Pat Testa is an excellent salesman, honest and very easy to talk to! I would highly recommend buying a car from Sun Auto. Thank you More

Great Price and Service Was not looking to buy car but great price and friendly employee was reason I made my purchased. No pressure and Chris was very understanding when I Was not looking to buy car but great price and friendly employee was reason I made my purchased. No pressure and Chris was very understanding when I had an unforeseen situation before closing deal. More

Outstanding Customer Service Dustin, was very courteous, respectful, helpful, and very supportive. It was a very pleasurable experience overall. Dustin went above and beyond to ma Dustin, was very courteous, respectful, helpful, and very supportive. It was a very pleasurable experience overall. Dustin went above and beyond to make the deal happen. I will def recommend Sun Auto to my family and friends. 👍 More

Great experience . I don’t have a lot of time to look but I knew Sun Chevy would have what I wanted . Definitely the Used car kings ! Great service , comfortable atmosph I don’t have a lot of time to look but I knew Sun Chevy would have what I wanted . Definitely the Used car kings ! Great service , comfortable atmosphere . Fair trade and away with my certified used car ! More

Simple and Relaxed We were looking for a midsize SUV for our son to use while in college. Used Car King had many makes (brands) and price points for us to look at while We were looking for a midsize SUV for our son to use while in college. Used Car King had many makes (brands) and price points for us to look at while shopping. It was handy for our son to see different styles side by side The SUVs on the web page were the ones we found on the lot which is not always the case at other places. The staff was very welcoming and there was no real hard selling. We worked out the price in less than 10 mins. Car was ready when promised. More

Worse and worse by the day I purchased a Ford Focus in October of 2017 and have had nothing but issues with it. Up to this date, I have had to replace two wheel bearings, a sway I purchased a Ford Focus in October of 2017 and have had nothing but issues with it. Up to this date, I have had to replace two wheel bearings, a sway bar, a right axle, four brand new tires (these were covered under warantee), a transmission control module, an electrical part for the driver's side window, and the cherry on top was finding out that after over $1,000 of repairs out of pocket, my transmission is under recall, and they refuse to fix it until it blows the whole thing while I am driving it. They also refuse to get me into another vehicle without over $5,000 of negative equity rolling over into the next purchase. I loved my first two cars I have gotten at the Cicero location with Mark Rupp, but I made the mistake of working with Steve R., a newer salesman who no longer works there. I have brought this issue to Todd Caputo's attention and he refuses to do anything about it. I overheard him speaking about the situation with a salesman in the next room and he said "It doesn't make sense from a business standpoint because we would lose money". After working with the Cicero location for many years, I was very disappointed to hear that. I am writing this so future potential buyers know exactly what kind of owner Todd Caputo is and the kind of business he runs. More