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EchoPark Automotive Raleigh

Cary, NC

4.9
821 Reviews
EchoPark Automotive – Used Car Dealership Raleigh Looking for a Raleigh used car dealer that offers haggle-free car buying? Buy your next ride with EchoPark Raleigh for lower prices, high-quality used cars and a hassle-free buying experience. EchoPark Isn’t Your Typical Raleigh Used Car Dealer. Here’s Why: All of our used cars cost up to $3,000 less than the competition. Don't love it? You can return your purchase with our 7-Day Money Back Guarantee. You can buy your next car your way. Shop online or at the dealership - it's all hassle-free and up to you. Our lending partners offer competitive financing rates. Or, you can pay with cash. We offer top dollar for your trade-in. Need cash today? Sell us your car and leave the dealership with a check, no haggling involved! Unlike other Raleigh used car dealers, there’s no sitting in a finance manager’s office for hours. You can get the best financing and terms in writing and finish most of the paperwork from the comfort of your couch, saving hours at the dealership. We offer extended service plans and other protection for your car to keep it like new inside and out.
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2333 Walnut St

Cary, NC

27518

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Showing 821 reviews

October 22, 2024

Mert was wonderful in helping me find a new car fast and easily!! I will come to Mert for all my car buying needs. I couldn’t have been taken better care of!! More

by jaira b.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mert Heybet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

EchoPark Automotive Raleigh responded

I’m so glad to hear that Mert made your car-buying experience fast and easy! It’s great to know you felt well taken care of. Having someone you trust for future needs makes all the difference. Enjoy your new ride!

October 22, 2024

Was an easy experience, kind of long. But they stuck with me! Happy with the outcome More

by cmanwell09
Recommend Dealer
Yes
Employees Worked With
Mohamed Meawad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristopher Brock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

EchoPark Automotive Raleigh responded

I’m glad to hear you had a positive experience, even if it took a bit longer than expected! It’s great that they were there for you throughout the process. Happy to hear you’re pleased with the outcome! Enjoy your new car!

October 19, 2024

Mo was great and a lot have help great service i like the cx30 phenomenal experience More

by Jeremybrooks2000
Recommend Dealer
Yes
Employees Worked With
Matthew Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamed Meawad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristopher Brock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

EchoPark Automotive Raleigh responded

Jeremy, it's awesome to hear that Mo provided great service and helped make your experience phenomenal! We're glad you’re enjoying your CX-30. Thank you for sharing your feedback, and if you need anything else, just let us know!

October 18, 2024

Moe was amazing. Made the buying process easy and got me the best rate. Will definitely be buying with him again! More

by mariahfaith.mcfarland96
Recommend Dealer
Yes
Employees Worked With
Matthew Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Feriozzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamed Meawad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

EchoPark Automotive Raleigh responded

Mariah, thank you for sharing your experience! It sounds like Moe really went above and beyond to help you. If you ever need assistance in the future, it’s great to know you’ll be returning to him. Happy buying!

October 18, 2024

My car began a major jerking motion days after purchase. The first person I spoke to about it offered a loaner from Enterprise after I insisted. He said Echo would cover the cost that was a lie. There was l More

by bigfamily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Fisher
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2024 -

EchoPark Automotive Raleigh responded

Thank you for sharing your detailed feedback. We're truly sorry to hear about the challenges you encountered during your experience with us. It’s clear that we didn’t meet your expectations in several areas, and we deeply regret the frustration this caused. Please know that your concerns have been heard, and we are actively working to improve how we handle situations like yours. We sincerely apologize if you felt disrespected or that your concerns weren’t taken seriously; this is certainly not the level of service we strive to provide. Your feedback about communication, service, and the overall experience has been shared with the team, and we are committed to addressing these issues to ensure better outcomes in the future.

Dec 02, 2024 -

bigfamily responded

I discovered while posting on the Better Business Bureau site that ECHO illegally charged me for warranties that I expressly stated I did not want. This same illegal practice was done to MANY customers according to the MANY complaints logged with the BBB. Someone from ECHO called and promised to refund to the finance company the over $2,000 that I was illegally charged, but as of this date ECHO has not fulfilled that promise either. I plan to follow-up with further actions as ECHO is clearly bilking customers and the public statements they make about fixing their mistakes are lies!

October 18, 2024

Bryant and the whole EchoPark experience was so far above and beyond any other dealership experiences. Bryant was helpful, personable and respectful of my time. I spent less than 45 minutes in the dealersh More

by josh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryant Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

EchoPark Automotive Raleigh responded

Josh, thank you for sharing your amazing experience! We're thrilled to hear that Bryant and the EchoPark team went above and beyond to make your visit so smooth and efficient. It’s great to know you appreciated their helpfulness and respect for your time. If you need anything else, we’re here to help! Enjoy your new car!

October 18, 2024

Brian Matte was a fantastic sales associate. he worked within my budget and got me the exact car i wanted. More

by emma45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Matte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

EchoPark Automotive Raleigh responded

Emma, thank you for your kind words! I'm thrilled to hear that Brian Matte provided such excellent service. It's great to know he helped you find the perfect car within your budget. Enjoy your new ride!

October 16, 2024

Brian Matte was very helpful in my car buying process! He was very understanding and answered any questions I had, which I had a lot of since I’m a first time buyer. Rahim was also very helpful, althou More

by Scottjbarbeau
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Matte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rahim Shahid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

EchoPark Automotive Raleigh responded

Hey Scott, it's wonderful to hear that Brian and Rahim provided such great support during your car-buying journey; patient team members can make all the difference! Thank you for sharing your experience, and congratulations on your new car! Wishing you many happy drives ahead!

October 15, 2024

This was an easy experience. I told them what I wanted and Bryant, the salesperson was awesome! More

by TP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryant Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

EchoPark Automotive Raleigh responded

Thank you for your feedback! We’re thrilled to hear that your experience was easy and that Bryant was able to assist you so well. It’s great to know you found exactly what you wanted. Enjoy your new vehicle!

October 15, 2024

Mo made sure we were taken care of and answered any all questions we had. He was a joy to work with, talk to and have a buying experience with. More

by ericanmccurdy
Recommend Dealer
Yes
Employees Worked With
Matthew Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamed Meawad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Hemby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

EchoPark Automotive Raleigh responded

Thank you for sharing your experience! It’s wonderful to hear that Mo provided such attentive care and made your buying experience enjoyable. His support and communication truly make a difference. We’re glad you had a great time working with him! Enjoy your new vehicle!

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