EchoPark Automotive Raleigh

Tyrell and Mo the coach were very professional and made my experience phenomenal Greatly appreciate your help guys, I will buy my next car definitely from you guys my experience phenomenal Greatly appreciate your help guys, I will buy my next car definitely from you guys More

Tj and mod sales coach helped me purchase a car from here and did an excellent job. Highly recommend coming here! and did an excellent job. Highly recommend coming here! More

Chance and Moe, the Sales Manager did an excellent job! Great customer service! Thank you! Great customer service! Thank you! More

Caleb and Mohamed were great. Caleb actually fixed a huge issue and made sure everything went smoothly. Caleb actually fixed a huge issue and made sure everything went smoothly. More

Wow this was tj was amazing from start to finish i was so busy and he kept working with me threw it all. They worked hard to get me the price i wanted I highly recommend them. Not only that but how often doe busy and he kept working with me threw it all. They worked hard to get me the price i wanted I highly recommend them. Not only that but how often does a manger take time to say hello and check on you throughout Mo was very attentive and kind. More

Rafael and Mohamed the coach were very professional and supportive with me finding me the Car I like and got the warranty I wanted ,thank you guys for your business supportive with me finding me the Car I like and got the warranty I wanted ,thank you guys for your business More

Raffi and Moe were so friendly and made the experience delightful and great service at this place delightful and great service at this place More

Mo Mdair was very helpful and knowledgeable. Great attitude and very nice. Will definitely recommend him on the next purchase. Great attitude and very nice. Will definitely recommend him on the next purchase. More

Highly recommend car shopping here if you enjoy being lied to and ripped off! Took 6 hours to finalize the deal because Rafael was working with me and another customer at the same time. LIED TO MULTIP lied to and ripped off! Took 6 hours to finalize the deal because Rafael was working with me and another customer at the same time. LIED TO MULTIPLE TIMES during the buying process. Rafael lied to me twice. Right when we first met, I had told him I'm ready to put 7-8k down today on a down payment. His response was something along the lines of "We can definitely work with that... Oh that's great, that opens up a lot of options for you." I'm under the assumption I can totally put down 8k. Once we were deep in discussions regarding financing, he said I could only put down 5k, which was a huge surprise. Obviously, the limit exists so that EchoPark can finance higher amounts on each deal. Next, possibly the worst part about was being lied to about refinancing. My Equifax report came back in the high 800s. First offer comes back from Ally Bank at a interest rate of 8%, I told them to shop around because that seemed way too high for my credit standing. My fiance bought a car the same day and she got 5.3%, and her credit score is a few points lower than mine. He claims that they shopped around, and returns with the same rate and loan term. I said "Okay, well can I refinance it right away, right?" Rafael responds "Oh sure, you can refinance tomorrow if you want to." So that was the plan, I would refinance the car to get around 5% APR, and save 2-3k in interest. Nope! Turns out you cannot refinance an auto loan through Ally until 7 months in. Thanks Rafael! The forced "gotcha package" which gives EchoPark an extra $699 on every sale is offensive, but being lied to twice during financing is unacceptable. While I did consider walking away while Rafeal would leave me hanging for 45 minutes at a time while he worked with another customer, lucky for him and EchoPark, I really wanted the vehicle. More

Mert and Mo did a great job for my son. They were informative and not pushy. They were informative and not pushy. More