Back

EchoPark Automotive Raleigh

Cary, NC

4.9
983 Reviews
EchoPark Automotive – Used Car Dealership Raleigh Looking for a Raleigh used car dealer that offers haggle-free car buying? Buy your next ride with EchoPark Raleigh for lower prices, high-quality used cars and a hassle-free buying experience. EchoPark Isn’t Your Typical Raleigh Used Car Dealer. Here’s Why: All of our used cars cost up to $3,000 less than the competition. Don't love it? You can return your purchase with our 7-Day Money Back Guarantee. You can buy your next car your way. Shop online or at the dealership - it's all hassle-free and up to you. Our lending partners offer competitive financing rates. Or, you can pay with cash. We offer top dollar for your trade-in. Need cash today? Sell us your car and leave the dealership with a check, no haggling involved! Unlike other Raleigh used car dealers, there’s no sitting in a finance manager’s office for hours. You can get the best financing and terms in writing and finish most of the paperwork from the comfort of your couch, saving hours at the dealership. We offer extended service plans and other protection for your car to keep it like new inside and out.
Contact Dealership

2333 Walnut St

Cary, NC

27518

Directions

By Type

Showing 983 reviews

August 11, 2025

It was quick, easy, efficient. I walked in ready to buy the car and everything was ready in one hour. More

by alexc
Recommend Dealer
Yes
Employees Worked With
Mert Heybet
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2025

We worked with a young gentleman named Mert and he was on top of everything. This was a great experience. More

by dennisw
Recommend Dealer
Yes
Employees Worked With
Mert Heybet
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2025

Nathan and Moe were fantastic to work with! We left with a better option than we came in hoping for! More

by jenjordie
Recommend Dealer
Yes
Employees Worked With
Matthew Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamed Meawad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Shytles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Kelsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2025

If I could give 0 stars, I would. I purchased a 2023 Subaru Crosstrek from EchoPark and had one of the worst first time car buyer experiences of my life. A few days after purchase, More

by Mharrison2309
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matthew Fisher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Reis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Princess Shriver
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina Hemby
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

EchoPark Automotive Raleigh responded

Thank you, Michaele for reaching out and sharing. It is important to share all of the details regarding your repairs and experience. Please remember that we offered to purchase all of the necessary parts directly from the dealer, install them, and then take the vehicle to the dealer to have an inspection completed to verify that the work was completed to your satisfaction at no cost to you, to which you agreed to do and we put in writing. After you decided to pursue the repairs on your own through the dealer, we called them on your behalf to reduce the costs and bill that they were attempting to charge you and got a parts cost reduction. The $700 goodwill check that we sent you was to cover the actual cost of that repair job ($612), as well as cover the gas expense utilized coming to see us twice before. At EchoPark, we know that humans are not perfect and can make errors. We take our core values such as Be Transparent and Take the High Road seriously, which is why we will always work with our guests to rectify the issue they experienced. We are saddened to hear that you are not satisfied and thank you for your feedback as it helped us to make significant changes to the quality control process to prevent a situation like this from occurring in the future.

Aug 14, 2025 -

Mharrison2309 responded

EchoPark’s response to my previous post leaves out the most important fact: the vehicle should never have been sold to me in unsafe conditions in the first place. The “offer” to do repairs after the fact does not change that the car needed $1,500+ in safety-related work immediately after purchase. I chose to have the work done at the Subaru dealer for my own safety and peace of mind, which is my right, especially given that the issues were missed in your inspection process. The $700 check you offered was based on your own discounted internal repair cost, not the $1,500+ I actually had to pay to make the car safe. This feels like classic corporate damage control: framing it as though you went above and beyond, while conveniently skipping over the core issue that the car should never have been sold in unsafe conditions. It also does not address the time, stress, and inconvenience caused by selling me a defective vehicle. I’m sharing this so others know to inspect vehicles thoroughly before purchase and to be cautious about trusting “quality control” claims that do not match reality. I believe companies should be held accountable when they fail to deliver on their own quality and safety standards.

August 05, 2025

Tyrell was pleasant and personable and patient with my many questions. Very helpful, and I'm grateful for my new vehicle. If your looking for a new or used car, go see him! More

by ms27573
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyrell Nzenza-Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2025

We bought a car from Mert almost 2 years ago with a great experience. We came back for my daughter this time and couldn’t be happier. Give this guy a raise! More

by daphne76
Recommend Dealer
Yes
Employees Worked With
Mert Heybet
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2025

We came back because we really think they care about us as customers! We just got a car for my dad and they did all her help for us, Mert and Brittany are amazing More

by Carla Rubio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mert Heybet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Shytles
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2025

Me and my husband just got a car and they helped us a lot. They carece about our needs and they are always open for good deals More

by Ana Cardoza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mert Heybet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Shytles
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2025

Worked with Logan on our recent car purchase. He’s young and still learning the ropes, but he was friendly, respectful, and willing to work with us, which we appreciated. Noah in finance stepped More

by trparkes8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Hammack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah
July 22, 2025

Bryan Diaz was very helpful and helped us complete a complicated financing. Highly recommend Echo Park! More

by Jane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Hemby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Diaz Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
2
...