EchoPark Automotive Charlotte

WOW! Truly the best car buying experience EVER! I did everything online and after a short test drive, all it took was about 5 mins and a few documents to sign. everything online and after a short test drive, all it took was about 5 mins and a few documents to sign. More

Went with my Grandaughter to buy her first,car,from a dealership. Ernest was an awesome salesman..He made it a Great experience for her. Thanks Ernest ! dealership. Ernest was an awesome salesman..He made it a Great experience for her. Thanks Ernest ! More

Kim El Cora took great care of us! She was so helpful & Kim El Cora took great care of us! She was so helpful & broke everything down so we knew exactly what was happening and how it would happen. We drov Kim El Cora took great care of us! She was so helpful & broke everything down so we knew exactly what was happening and how it would happen. We drove to Charlotte, North Carolina from West Virginia (7/17/2021) and she helped us above & beyond. Nothing but good things to say about EchoPark. Everything about our vehicle was transparent. No one chased us down the parking lot trying to get us into something we didn’t want like you would experience anywhere else. All of the hard stuff was done before we got there. We basically checked the car out, signed & was out the door! An hour tops! She is the best & gave great advice! Thank you so much, Kim! We love this Escape! 😄 More

George showed me around the EchoPark charlotte location on independence. He was extremely friendly and knowledgeable about the cars we looked at. He helped me trade in my old vehicle without any hassle and on independence. He was extremely friendly and knowledgeable about the cars we looked at. He helped me trade in my old vehicle without any hassle and stayed late into the evening when his shift had ended, to make sure everything went smoothly when I made my purchase. The entire ordeal was stress-free and nobody ever pressured me into buying anything. Completely different from your typical salesperson. And as anyone can see for themselves, the prices can't be beaten! More

I worked with Cullen as my sales rep, and he was great. No pressure, no haggling, and a very quick process which included getting an appraisal on my trade in. In fact, that was the fastest I've ever purch No pressure, no haggling, and a very quick process which included getting an appraisal on my trade in. In fact, that was the fastest I've ever purchased a vehicle. Overall it was a positive experience, and I walked out a happy customer. Now there was a big Negative part of this all as well - the reason for the 3 star rating. THEY DO NOT CLEAN THE INTERIOR OF THE VEHICLE. I was told that they only wash the exterior. Cullen was kind enough to vacume the enite vehicle for me, but I had to get the seats cleaned, as they were covered in dirt. Any other dealer that I have ever puchased from has made sure the vehicle was cleaned - inside and out. I just find it very odd. More

I was told twice the Jeep I I bought was sold. More

Ashley Turner, was very kind and good listener. She first paid attention bro about concerns and then provided us with our best car option. She was always attentive and something we highly appreciate is Time paid attention bro about concerns and then provided us with our best car option. She was always attentive and something we highly appreciate is Time and understanding. Thank you Ashley Turner, you did AMAZING. My wife and I are grateful with you. More

Very good customer service, timely the prices are very reasonable good deal on my trade in reasonable good deal on my trade in More