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EchoPark Automotive Charlotte

Charlotte, NC

Overview
Employees
Reviews
Vehicles
4.8
385 Reviews
Buying your next car is simple at EchoPark Automotive. Start by searching our wide selection of 1-4 year-old vehicles online. We'll get you the best price (up to $3000 less than the competition!) fees and financing terms in writing before you even come into one of our stores for a test drive. Our cars undergo an extensive inspection and reconditioning process backed by our own 30-day/1000 mile warranty. Shop for your next car and schedule a test drive at EchoPark today.
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3648 E Independence Blvd

Charlotte, NC

28205

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Showing 385 reviews

November 11, 2021

I love the customer service. The environment is soooooo welcoming. Mike Mayo is the man!! More

by tynese1016
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mayo
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Nov 12, 2021 -

EchoPark Automotive Charlotte responded

Tynese1016, we are so happy to read such a great review about EchoPark Automotive Charlotte! If you have any further questions, please give us a call. We're always happy to help!

November 11, 2021

Excellent service!! Mike Mayo is the best! He did an amazing job! Very personable! 10/10 More

by brittanycjordan89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mayo
Report | Print
Nov 12, 2021 -

EchoPark Automotive Charlotte responded

Brittanycjordan89, we strive for 100% satisfaction, and it is great to see you had such a positive experience at EchoPark Automotive Charlotte. We can't wait to see you again, have a great day.

November 10, 2021

Mike Mayo was amazing! He made the deal happen even after I left. his customer service was a 10000%. More

by gabrielalopez12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mayo
Report | Print
Nov 11, 2021 -

EchoPark Automotive Charlotte responded

Gabrielalopez12 thank you for letting us know the high bar Mike reached in helping you with you purchase. We strive for 100% satisfaction in every transaction and we are glad to know we exceeded those expectations. Any questions? Just call. And have a great day!

November 10, 2021

Mike was very helpful throughout the search and did not pressure me to make any decisions. More

by haleyl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chapman
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Nov 11, 2021 -

EchoPark Automotive Charlotte responded

Haley L. we appreciate you taking the time to share your experience with Mike Chapman (we call him Chappy) and are glad you he provided you a service experience tailored to your needs. If you have any questions we are here to help. Take care.

November 10, 2021

Pearless experience with Kim ElCora. She is well experienced, fun and helping person. She offered my daughter a donut from the tray she had by the desk . She made sure we were comfortable and took t More

by nonnafrikitona
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Elcora
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Nov 11, 2021 -

EchoPark Automotive Charlotte responded

Thank you for sharing your experience with Kim, and Michael, during your visit at EchoPark Charlotte. We are happy to pass on your compliments to them both, and the team that works to make this a great buying experience. Thank you again for taking the time to let us know how we did. Take care.

November 10, 2021

Fast, friendly, and fabulous! Kim was beyond courteous and a joy to work with. She kept me focused and lead me down the right path. More

by Paul_lchuk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Elcora
Report | Print
Nov 11, 2021 -

EchoPark Automotive Charlotte responded

Paul we are glad to hear you had a great experience with Kim while here at EchoPark Charlotte. It's our goal to provide 100% satisfaction for every guest and we are so glad to hear Kim provided your with an exceptional experience.

November 10, 2021

Excellent dealership I wish I had known about them from a long time ago! The indoor setting and the customer service makes you feel like you're buying a car from home with a couple of friends. Easy and simpl More

by Chrisnapier1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Forbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Elcora, Lauren Hansen
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Nov 11, 2021 -

EchoPark Automotive Charlotte responded

Thank you for sharing with us your experience at EchoPark Charlotte. Our team strives to make sure every car has a happy owner and that starts with the people in the showroom. We are happy to hear Kim, Steve and Lauren made you feel welcome and provided you a great experience.

November 10, 2021

Had a good time and experience and Kim is very funny and kind, was able to make things quick and efficient. More

by Ray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Moustafa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Elcora
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Nov 11, 2021 -

EchoPark Automotive Charlotte responded

Ray thank you for taking the time to tell us about your experience with Kim and our team here at EchoPark Charlotte. Please reach out if you have any questions. We are always ready to lend a hand.

November 10, 2021

Everyone I encountered at the dealership was courteous, professional, and made you feel very at ease. Kim was the primary person I dealt with when buying the Ford Fusion. She was very knowledgeable, answ More

by smp1965
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Elcora
Report | Print
Nov 11, 2021 -

EchoPark Automotive Charlotte responded

smp1965 thank you so much for taking the time to tell us about your recent visit to EchoPark Charlotte. We are happy to hear Kim made this a pleasant experience for you and look forward to your next visit.

November 09, 2021

Very relaxed atmosphere, friendly staff, efficiently run and a great experience! Mike Mayo is awesome!!! More

by Tcones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mayo
Report | Print
Nov 11, 2021 -

EchoPark Automotive Charlotte responded

Hello Tcones, thank you for sharing your experience with Mike and the Team at EchoPark Charlotte. (Mike really is AWEDOME!) We will be sure to pass on your compliment to all of the staff that work to make buying a car with us a great experience. If there is anything else we can do just give us a call. Take care.

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