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EchoPark Automotive Charlotte
Charlotte, NC
266 Reviews
Buying your next car is simple at EchoPark Automotive. Start by searching our wide selection of 1-4 year-old vehicles online. We'll get you the best price (up to $3000 less than the competition!) fees and financing terms in writing before you even come into one of our stores for a test drive.
Our cars undergo an extensive inspection and reconditioning process backed by our own 30-day/1000 mile warranty.
Shop for your next car and schedule a test drive at EchoPark today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 12:00 PM
Sunday Closed
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Showing 266 reviews
August 19, 2020
I disliked their policy about not working with outside lenders. Had a better advertised price than anyone else. Dealer fees are reasonable and they were very upfront with all pricing. My Sales person was lenders. Had a better advertised price than anyone else. Dealer fees are reasonable and they were very upfront with all pricing. My Sales person was very helpful and did not pressure me at all. He let me decide at my own pace. More
by mark.roberts
Employees Worked With
Greg Burris
Helpful August 17, 2020
Had a good car buying experience with George but Shelby helped me tremendously and made the experience even better. Very happy with my purchase, would definitely recommend. helped me tremendously and made the experience even better. Very happy with my purchase, would definitely recommend. More
by cmoorebsw12
Employees Worked With
George, Shelby
August 15, 2020
Had a very pleasing car buying experience with George Padin at EchoPark dealership...He walked my wife and I through everything related to the sale and answered any questions we had...George’s customer s Padin at EchoPark dealership...He walked my wife and I through everything related to the sale and answered any questions we had...George’s customer service was outstanding and is a true professional. More
by bbaysinger1
Employees Worked With
George Padin
August 10, 2020
I bought my first car here today and the customer service was very helpful and friendly. Great experience with both employees and I got to drive home with my beautiful new car. was very helpful and friendly. Great experience with both employees and I got to drive home with my beautiful new car. More
by Yahiree
Employees Worked With
Greg Burris
August 09, 2020
Great service. No pressure. Easy transaction. Brandon was great, easy to talk to, down to earth, and did t pressure me into buying anything. Price was better than others. great, easy to talk to, down to earth, and did t pressure me into buying anything. Price was better than others. More
by Crosen0416
Employees Worked With
Equinox
August 08, 2020
How anyone gives this place a good rating is either uneducated in finance or lying. You can not use an outside lender. You can not get a third party inspection prior to purchase. You can not pay cash f uneducated in finance or lying. You can not use an outside lender. You can not get a third party inspection prior to purchase. You can not pay cash for the advertised price. Literally every rule you've ever learned buying a car, if you've done your research, is against the rules here. You have to use their lenders whose best rate was more then double the rate our bank approved us for. Steer clear. Everh person working here is a criminal and con artist. Don't take my word for it. Google best practices to buy a used car and then read echopark's rules. They remind me of the dad in the movie Matilda. More
by 1st4x4
Employees Worked With
Steven
July 30, 2020
communications It was impossible to get someone to talk to me about a problem I was having with my car. I called for days only to get voice mail or hang ups. I did g It was impossible to get someone to talk to me about a problem I was having with my car. I called for days only to get voice mail or hang ups. I did get someone at the call center( Megan, I think, in Lowell, NC) that helped me get A LOT to talk with someone. The service guy who did look at the problem said it was a normal sound (not) they are not doing their job. It was the strut on the front had gone bad I finally took it to a Jeep dealership and having it repaired. More
by Eddie
Employees Worked With
Cynthia Cruz (helped a lot) Dwight Webley ( No help)
June 29, 2020
What an amazingly pleasant car buying experience! Now there's a sentence I never thought I'd utter. I've purchased cars from traditional dealerships as well as from a well-known no-haggle competitor, an there's a sentence I never thought I'd utter. I've purchased cars from traditional dealerships as well as from a well-known no-haggle competitor, and I have to say that my experience at EchoPark was by far the easiest, least stressful, most nearly enjoyable one by far! I loved not having to negotiate price, and having done all my research ahead of time, I was confident that I was getting the best possible price on the car I chose. George Padin was fun to work with and helped make everything go smoothly. I highly recommend this dealership! More
by StaceyK
Employees Worked With
George Padin
June 21, 2020
I was pleasantly surprised by the quality of the salespeople...very informed. They made my daughter and I feel good being there. Their knowledge of cars was exceptional. salespeople...very informed. They made my daughter and I feel good being there. Their knowledge of cars was exceptional. More
by Lois810
Employees Worked With
Ru,Ru, Victoria, TJ
June 20, 2020
Great customer service and the process went by so quickly. Tyrese made sure he answered our questions and made sure we were comfortable. Thanks again quickly. Tyrese made sure he answered our questions and made sure we were comfortable. Thanks again More
by Perspershawnhawn
Employees Worked With
Tyrese Lee
