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EchoPark Automotive Charlotte

Charlotte, NC

4.8
378 Reviews
Buying your next car is simple at EchoPark Automotive. Start by searching our wide selection of 1-4 year-old vehicles online. We'll get you the best price (up to $3000 less than the competition!) fees and financing terms in writing before you even come into one of our stores for a test drive. Our cars undergo an extensive inspection and reconditioning process backed by our own 30-day/1000 mile warranty. Shop for your next car and schedule a test drive at EchoPark today.
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3648 E Independence Blvd

Charlotte, NC

28205

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Showing 378 reviews

January 10, 2023

Keith was extremely courteous and kind. He answered all of our questions promptly and kept us in the loop every step of the way! He is definitely an asset to the company. More

by nateh1294
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Thomas
Jan 13, 2023 -

EchoPark Automotive Charlotte responded

Nateh1294, this is what our Experience Guides live for – seeing a guest so happy! So glad you chose EchoPark and we hope to see you (or your friends and family) in the future.

January 03, 2023

Keith was so helpful with buying my first car. Was patient with showing me all my options, and helped me get to a financing Option I was comfortable with. Would recommend him to anyone! Great firs More

by ajcore58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Thomas
Jan 05, 2023 -

EchoPark Automotive Charlotte responded

ajcore, this is what our Experience Guides live for – seeing a guest so happy! So glad you chose EchoPark and we hope to see you (or your friends and family) in the future.

December 27, 2022

First time using Echo Park. I’ve used Carmax for my last three purchases. This was very different. I had made an appointment for a test drive. Greeted immediately, but not in a More

by Colleen.cheek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Thomas
Dec 30, 2022 -

EchoPark Automotive Charlotte responded

Colleen, we appreciate you sharing your recent experience with Keith and the team at EchoPark Charlotte! And earning your recommendation is what we strive for with every guest. We are glad to know we earned yours. Don't hesitate to let us know if you have any further questions. We are happy to help.

December 17, 2022

Keith was awesome! !!!! I would recommend anyone, that’s looking for vehicle to go to Echo Park. The customer service over all with the team, was awesome!!! Keith too More

by Lmykids396
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Forbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Thomas
Dec 20, 2022 -

EchoPark Automotive Charlotte responded

We call this a win-win; a happy guest AND a great review! Thanks so much for sharing your thoughts.

December 15, 2022

Keith went above and beyond to help me with my car purchase. He was patient and helpful throughout the process More

by Yamima
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Thomas
Dec 20, 2022 -

EchoPark Automotive Charlotte responded

So glad you found ‘The One’ at EchoPark. We appreciate you telling our future guests about your great experience with us!

December 03, 2022

It was a breeze purchasing a car from Echo Park. Keith Thomas was amazing, and really helped walk me through the process. Ask for Keith!! More

by Robertthecoggins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Thomas
Dec 06, 2022 -

EchoPark Automotive Charlotte responded

Robertthecoggins This is what our Experience Guides live for – seeing a guest so happy! So glad you chose EchoPark and we can't wait to share your recommendation and feedback with Keith and our entire team. Thanks again for sharing this review and have a great day!

July 20, 2022

Salesman Tony was great. Manager did not seem to appreciate our business and was kind of snobbish. He was short and didn't seem to care if we purchased a car or not. Date More

by granthamrandy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Fitzpatrick
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

EchoPark Automotive Charlotte responded

We are sorry to hear you had a less than stellar experience during your visit to EchoPark Charlotte. Your feedback and the time you took to share it are greatly appreciated.

June 27, 2022

Excellent experience. Below KBB pricing. 4k more on trade than Carmax and easy financing. Great products. More

by d944
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin “D’Max” Mullinax
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

EchoPark Automotive Charlotte responded

d944 thank you for your feedback and review. Please let us know if you have any questions or concerns as we are here to help. Have a great day!

April 29, 2022

I had a great experience working with Steve at Echo Park. By far the easiest car. buying experience I’ve ever had. Highly recommend. More

by 1101kjh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Forbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

EchoPark Automotive Charlotte responded

1101kjh thank you for sharing your experience and recommendation of Steve Forbes, and EchoPark Charlotte. It means a lot and we can't wait to for your next visit.

April 18, 2022

The process was so simple and Steven made it so smooth. We got the car we wanted and are very happy with it. Thanks!! More

by Danielle.canter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Forbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

EchoPark Automotive Charlotte responded

Danielle, thank you for sharing your experience with Steve and the team at EchoPark! We are glad to know we helped you find the car of your dreams. Have an awesome day!

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