EchoPark Automotive Baltimore

Finally writing a review after buying 6, yep, count 'em, 6 cars from Carbiz and Kelvin. As I bought number 6 for my fiancé on Fri, it occurred to me that Evan and Kelvin really treat us like family. I call 6 cars from Carbiz and Kelvin. As I bought number 6 for my fiancé on Fri, it occurred to me that Evan and Kelvin really treat us like family. I call Kelvin anytime day or night (with issues related and sometimes unrelated to our vehicles) and he's always there. Along with Evan and Myron and the whole team always work with you regardless of your individual circumstances. I offer the highest recommendation for Kelvin and the Carbiz Fam. More

Raymond Allen was an outstanding salesman. He was very informative and sensitive to the fact I was shopping for a specific car. The car I originally anticipated in purchasing was sold minutes before our a informative and sensitive to the fact I was shopping for a specific car. The car I originally anticipated in purchasing was sold minutes before our appointment. Raymond called to let me know that it was sold. His customer service was impecable and he really worked diligently trying to find another vehicle that would appeal to me. Raymond was not pushy at all. He was very patient, and went above and beyond to help me select another car. He was extremely helpful and knowledgeable about all of the cars and its features. My husband and I have recommended Carbiz salesman Raymond Allen to our friends and family and I look forward to purchasing my next car from Carbiz-Baltimore. More

Flawless experience...Everything was great, Great Price...they picked me up from the air port. I would buy other cars from them in the future. Price...they picked me up from the air port. I would buy other cars from them in the future. More

I have given the above ratings to Kelvin Burston because he showed me a great car service experience. I bought a car from him last month and he did nothing but give me great customer service. He did all the he showed me a great car service experience. I bought a car from him last month and he did nothing but give me great customer service. He did all the research and just gave me answers to my questions. The price was a little high, but at the end of the day I realize my money was well spent. I came in for service to my car, my radio was not working and he took care of me like I was his only customer. If I had to refer anyone to get a car, it would be him who I would refer that person to. I cant appreciate enough the customer service I received, well done Mr. Burston, thanks alot! More

Went in a few months ago to buy my son his 1st car...met Sarah she was friendly, not pushy and knowledgable...she emailed me the next day about the car we had looked at and followed up a month later...I wen Sarah she was friendly, not pushy and knowledgable...she emailed me the next day about the car we had looked at and followed up a month later...I went back a month later and Kelvin assisted me with locating the prefect car for my son...again not pushy, no hard sale, and we walked out that night knowing we would have the car by the end of the week...Myron was Greg with putting the financing together and explaining everything...just a great team effort!!! More

Carbiz is an awesome dealership and Mr. Kelvin Burtson and Mr. Brian Schriver were both very professional and exceptional. I will recommend the dealership to any one that needs a car. and Mr. Brian Schriver were both very professional and exceptional. I will recommend the dealership to any one that needs a car. More

I would rate the service I received from Kelvin Burston, Brian Schriver and the financial director as excellent Unfortunately I could not rate carbiz as excellent due to the fact that their front receptio Brian Schriver and the financial director as excellent Unfortunately I could not rate carbiz as excellent due to the fact that their front receptionist was rude and unprofessional and Matthew Pollock was of no help and unpleasant Let's talk about the car it is a beautiful car I took it to another dealer they found some problems with it but carbiz has told me to bring it in on the 14th of this month and they will take care of it More

My overall experience with Carbiz has been great, from the time I came to the dealership looking around at the inventory. The staff was very friendly and kind, not pushy at all. Matt and Brian, (Mgr.) let the time I came to the dealership looking around at the inventory. The staff was very friendly and kind, not pushy at all. Matt and Brian, (Mgr.) let me take my time in picking out my new car, and working with me on my trade to get me close to what I wanted for it and finally driving out of the dealership last night after the staff had worked with me for over a week to get me comfortable with the car and the price. Matt, Brian, Fred, myron and the owner all did great jobs in making this deal happen. Thank you all, Dale Houston More

Dealership has beautiful cars!! Everyone was professional and very friendly. I got a great deal on a smooth looking infinity g37. Highly recommend to all! professional and very friendly. I got a great deal on a smooth looking infinity g37. Highly recommend to all! More

Carbiz has a friendly, professional environment with a focus on customer service. They always have the best deals and are willing to work with the customer to make the deal work. focus on customer service. They always have the best deals and are willing to work with the customer to make the deal work. More