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Eau Claire Nissan - Service Center

Eau Claire, WI

4.4
245 Reviews

245 Reviews of Eau Claire Nissan - Service Center

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July 04, 2024

Nice dealership but I took my Nissan in for a recall which was going to take 4-5 hours to do and the appointment was set for 11am. I was told at check in it would take 6-7 hours due they were missing a More

by barbshebelski59
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cornell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Eau Claire Nissan responded

Thank you for taking the time to share you experience and for servicing with us. We are sorry for the inconvenience! Please let us know if there is anything we can do for you!

July 03, 2024

It's was easy to schedule service, easy drop off and easy pickup. Friendly staff and quick service! More

by poepoe360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Nunez
Jul 10, 2024 -

Eau Claire Nissan responded

We're ecstatic to receive your 5-star rating! Providing top-notch service is our goal, and we're thrilled to hear that we hit the mark.

June 30, 2024

After 2 visits with Nissan, I am pleased with the communication, but the issue I was there for, they were unable to fix. To me this is an issue that causes me frustration and not being comfortable d More

by sharrylarson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Derleth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Nunez
Jul 01, 2024 -

Eau Claire Nissan responded

Thank you for taking the time to leave us some feedback. Please reach out to our Service Manager, Ed. His direct line is 715-727-8450.

June 28, 2024

The problem was assessed promptly. It think was a bit expensive for the situation. The staff was friendly, and I appreciate the car service. More

by mkschotz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Nunez
Jul 02, 2024 -

Eau Claire Nissan responded

We are glad to hear we provided you with top-notch service! We appreciate the feedback and can't wait to work with you again.

June 28, 2024

Girl on the was not very knowledgeable. Had several conversations with her and didn’t remember previous conversations. I needed new key fob and had to pay full price for a new one that was More

by DMILNTHORPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Laura Nunez
Jul 02, 2024 -

Eau Claire Nissan responded

Thank you for taking the time to leave feedback, we are sorry we missed. When you have a moment, would you give our Service Manager, Ed, a call. He would like to look into the details behind the scenes on this. 715-727-8450

June 28, 2024

Nikki was great, very helpful. You're shuttle driver, a woman whose name I didn't get was also great, super nice. Thank you all. More

by hohenstein99
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Eau Claire Nissan responded

We are glad to hear we provided you with top-notch service! We appreciate the feedback and can't wait to work with you again.

June 26, 2024

Didn’t clarify how bad the issue was. Took it to a local shop and had them inspect and repair for a fraction of the cost. I dont think Ill be back to this dealer ever. More

by steven.moore31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Laura Nunez
Jul 02, 2024 -

Eau Claire Nissan responded

Steven, thank you for taking the time to share your experience. Please give our Business Development Director a call. His name is Asher and he would like to go over some details with you. He can be reached at 715-727-8090

June 26, 2024

Great service and good attention, Rep welcomes me and explained me the service details. Good feedback on future checks needed. More

by AVILA_RAMIRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Eau Claire Nissan responded

We are glad to hear we provided you with top-notch service! We appreciate the feedback and can't wait to work with you again.

June 25, 2024

The 6/24/24 service well in terms of warranty coverage & price. Hopefully this will last much longer than 6 months. More

by PCLYNETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Nunez
Jul 02, 2024 -

Eau Claire Nissan responded

Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a fantastic experience with us.

June 20, 2024

Did an excellent job detailing, oil change and rotating tires. Was done in a day. More

by JOBRIEN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Eau Claire Nissan responded

Thank you! We are happy that your experience was ONEderful!

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