Eau Claire Chrysler Dodge Jeep Ram

My wife and I were just not having any luck finding a Jeep in the trim package that we wanted with local dealers. So, we opened up our search distance and came across Eau Claire CDJR and they had three J Jeep in the trim package that we wanted with local dealers. So, we opened up our search distance and came across Eau Claire CDJR and they had three Jeeps with the trim packages that interested us. I call made the call, spoke with Devon M who was super helpful and knowledgeable on the features of the these particular Jeep trim packages. He sent me a video of not only a walk around of the Jeep but also went out of his way to send a video of the undercarriage of it! Also, I am extremely impressed that they did not sell the vehicle to another before my wife and I were able to make the drive to WI from MN. Like some other dealers did… On the day we showed up to check out the vehicle the sales crew was low staffed and super busy. Devon was definitely earning his pay on that day! Even though he was hustling around, from what I could see, he allotted enough time to each of his customers and didn’t give off any sense of frustration from being overwhelmed. He was still very politely and cheerful. When he was away, other members of his team, Ryan and Mel, would come by to keep us engaged and the process moving forward. It was appreciated because we were starting to get in a time crunch to head back to MN to pick up our kids. Negotiations were great, just like any other sale, the dealer is looking to sell as much as they can. However, with the additional options we purchased I feel that they were offering them at a fair price and recommend to us with the interest of the longevity of our new vehicle. The Eau Claire CDJR sales team working with my wife and I did a great job at getting us the incentives that we were eligible for. The team also was kind enough to indulge me in guilty pleasure of mine… They cranked over the V-10 Dodge Viper SRT shimmering on the showroom, rev’d it up, got the adrenaline going and let me sit in the driver’s seat! After that, Devon gave me a tutorial of the Jeep’s features and away I went knowing that my wife and kids will be happy for years to come in our brand new Jeep Grand Cherokee L Limited from Eau Claire CDJR! More

They are very friendly and they have very good communication skills. God bless the Queen! communication skills. God bless the Queen! More

Andrew was great. He took me through the whole process and clearly explained what I needed to know and answered all my questions, He took me through the whole process and clearly explained what I needed to know and answered all my questions, More

Wonderful people and love going here to get my services done! Will be back for sure done! Will be back for sure More

Incredible customer service as always. The Wagner guy running the desk was very helpful. Service was done quick and perfectly The Wagner guy running the desk was very helpful. Service was done quick and perfectly More

Devon was great! He knew we had a time limit and literally ran around to make sure we'd get out of there on time. Top notch! He knew we had a time limit and literally ran around to make sure we'd get out of there on time. Top notch! More

Good, friendly service. Received $10.00 off price as they weren’t able to finish service at promised time. Received $10.00 off price as they weren’t able to finish service at promised time. More

When my wife went to turn in her lease vehicle and no another lease, They charged her extra money for being hard on a vehicle. This has never happened to her the whole time she has been leasing. She al another lease, They charged her extra money for being hard on a vehicle. This has never happened to her the whole time she has been leasing. She always returns them in great shape with low miles. There were no scratches, dents or anything and it was clean inside. When I spoke to John, he guaranteed me that I would get the money back since they clearly did treat my wife fairly in this vehicle return. Well I was contacted by John who promised that the money would be returned to me and yet I have not seen it in my account. He said it may take a little time, well I have waited and the time is up. Our first lease at this location went great, no extra charges on the vehicle that was returned and that was after 3 years of having it and now with only an 18 month lease and saying my wife treated it hard? Well lets just say she only drives about 3 miles to work and we are older so we just don't go many places. So disappointed this time around. More

Kenzie is amazing! She has the best personality and was able to get me a new key fob battery ! She has the best personality and was able to get me a new key fob battery ! More

Friendly and great to work with recommend them highly. Great job with the process of buying a vehicle. Great job with the process of buying a vehicle. More