East Syracuse Chevrolet
East Syracuse, NY
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Most of the time it is great. This week it seemed slow for an oil change. Very nice waiting area. The dog, Cocoa, was especially entertaining. This week it seemed slow for an oil change. Very nice waiting area. The dog, Cocoa, was especially entertaining. More
Talked to a customer service rep over the holidays about a Chevy Silverado I was interested in buying. She said she would call me back about the availability. She never called me back very disappointed with a Chevy Silverado I was interested in buying. She said she would call me back about the availability. She never called me back very disappointed with there customer service been buying vehicles there for 35 years. Was ready to buy a truck you just lost my business will start going to another Chevy dealership from now on. More
Working with Steve was a pleasure. He answered all questions and gave clear explanations. He is an asset to your company. Also a SU fan. What’s not to like.😊 He answered all questions and gave clear explanations. He is an asset to your company. Also a SU fan. What’s not to like.😊 More
I’m happy with the service provided. I think the waiting time was excessive. Better targeting of the schedule might improve the situation. I think the waiting time was excessive. Better targeting of the schedule might improve the situation. More
Excellent experience from the moment I left my car off for service. Excellent experience when I picked it up. Jim was so helpful since I had a broken left foot. He when out and dropped off my car at the for service. Excellent experience when I picked it up. Jim was so helpful since I had a broken left foot. He when out and dropped off my car at the front door Nice dealership. Thanks Ben More
Service dept quoted a price for a service which was less than $500.00 . I told them it was wrong. It had already been diagnosed, but they needed to diagnose it themselves and asked what it would cost for th than $500.00 . I told them it was wrong. It had already been diagnosed, but they needed to diagnose it themselves and asked what it would cost for that service. They said one hour labor +1 hour for a diagnosis and $36 for the part. They told me it would cost $2800 which was $1800 more than I could’ve got it done somewhere else I would never brought it there if if they were going to charge me over $1000. More
Taylor Disco was wonderful. So friendly and polite Answered a my questions Was very helpful. My last 2 times there I wasn’t very happy when I left. Taylor made up for the othe So friendly and polite Answered a my questions Was very helpful. My last 2 times there I wasn’t very happy when I left. Taylor made up for the other visits. Thank you Taylor More