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East Syracuse Chevrolet

East Syracuse, NY

4.6
333 Reviews
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1 Chevy Drive

East Syracuse, NY

13057

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Showing 333 reviews

January 05, 2024

Most of the time it is great. This week it seemed slow for an oil change. Very nice waiting area. The dog, Cocoa, was especially entertaining. More

by sskamp45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Detour
January 04, 2024

Talked to a customer service rep over the holidays about a Chevy Silverado I was interested in buying. She said she would call me back about the availability. She never called me back very disappointed with More

by Michael Samora
Recommend Dealer
No
Employees Worked With
Mia and Savannah
December 24, 2023

Working with Steve was a pleasure. He answered all questions and gave clear explanations. He is an asset to your company. Also a SU fan. What’s not to like.😊 More

by Lhubbard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Shallcross
December 01, 2023

I’m happy with the service provided. I think the waiting time was excessive. Better targeting of the schedule might improve the situation. More

by Kenel Antoine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
December 01, 2023

Gina is the best. She went over and beyond getting us what we wanted. HAPPY!!!! More

by dbkrisher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gina and general manger
December 01, 2023

I have had very good service for 12 years here. . this is my 5th lease with them. More

by Miester
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Shallcross, Jackie Healey
November 28, 2023

Excellent experience from the moment I left my car off for service. Excellent experience when I picked it up. Jim was so helpful since I had a broken left foot. He when out and dropped off my car at the More

by Ben
Recommend Dealer
Yes
Employees Worked With
Jim for pickup. I didn’t notice the per
November 20, 2023

They were very courteous and professional. I will definitely be using them for all of my future needs. More

by Beewheat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
November 09, 2023

Service dept quoted a price for a service which was less than $500.00 . I told them it was wrong. It had already been diagnosed, but they needed to diagnose it themselves and asked what it would cost for th More

by Rik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
A women with a manly voice was the one who quoted me originally
October 30, 2023

Taylor Disco was wonderful. So friendly and polite Answered a my questions Was very helpful. My last 2 times there I wasn’t very happy when I left. Taylor made up for the othe More

by Jkane237
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Disco
Nov 02, 2023 -

East Syracuse Chevrolet responded

We're glad to know that Taylor was able to provide you with a positive experience at East Syracuse Chevrolet — we'll make sure your kind words reach her! Thanks for giving us another chance and we hope to continue meeting your expectations in the future. We look forward to your next visit!

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